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Customer Ratings & Reviews

Office Star Furniture - High-Back Eco Leather Executive Chair - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 47 reviews

  • 20%
89%
would recommend to a friend

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Customer ratings & reviews

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Page 1, showing1-20 of 47 Reviews
  • Rating: 5 out of 5 stars

    Best Chair Of This Type I've Ever Sat In

    Posted
    SeniorBob

    First of all I'm a 200 + lb, 6' retiree with some limitations and I was able to assemble this chair with some minor difficulty because of surgeries I've had over the yrs that limit some things I can do at times by weight. This product arrived on time to my apt door, it was expertly packaged except for some white powder on the base. I assembled it by myself #with the help of my ratchet screw driver/included allen wrench#. I'm seated very comfortably in it now, my legs, knees, back, head, neck, arms etc and all pressure points are very comfortable. I couldn't ask for anything more at this price or higher prices. I totally disagree with any negative reviews so far after sitting in this chair myself. They appear to be human errors, i.e. adjustments, sliding, #*more than a little overweight# etc. Frankly to me this chair is great for my 72" 200 + lb senior frame with room to spare, especially the seat for my 38" waist. After my recliner, this is my favorite chair #all I'm blessed to receive financially is my monthly soc. sec. payment so I try being as frugal and pennywise as I can when spending money#. I believe this chair is good for most anyone, male or female, old or young! Hope this review of this product helps someone. I've tried to address the #to me# negative prior reviews about this product. Bottom Line? I Love My Chair :-) !

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Just what I needed

    Posted
    TheToo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm a 5'8", 300 lb female. And I fit perfectly in this chair. By "perfectly" I mean, I can sit with my elbows resting on the padded arms while typing this review. The arms do not dig into my sides nor my hips. There is lower and upper back support. The seat cushion is comfortable: it's not too cushiony (where you sink in) but it's not flat either. For someone with tail-bone/lower back issues as I have, this is a good thing. I can get up without feeling stiff or in pain. Remember the back does not have a separate tilt/adjustment. The angle it is set at, to the seat, is all there is - and that works perfectly for me. The only thing I would change would be to give the complete tilt of the chair. I would like to tilt just a few inches more but really when all is said and done, that's nothing. I did not put it together but the person who did said it went together quickly and without much effort at all.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Irritating assembly, comfortable chair

    Posted
    Zatch
    • My Best Buy® Elite MemberElite Member

    After UPS kept updating the delivery date/time (around 5-6 times) I FINALLY got the chair.... And the box was damaged. Part of one of the "legs" was sticking out, but since the review isn't for shipping I give 4 stars, though that's more of a rounded up 3.5. Assembly wasn't hard but was tedious. A few holes were not matching up when trying to attach the armrests to the seat, which required taking a hammer to the seat to adjust the positioning. Once finally assembled I noticed some of the padding looked kind of warped (almost as if it has been mashed into a box for a while!), but it's not super noticeable so I'll let it slide. It IS a pretty comfortable chair though, at least compared to my previous one. I guess I still recommend it since the quality really isn't too shabby for the price.

    I would recommend this to a friend

    • Brand response

      Office Star Products

      Thank you for your feedback. We are sorry to hear that when your Executive Chair arrived via UPS, the carton was damaged and the leg was sticking out of it. Despite all the difficulties you encountered with this chair, you seem to be happy with the comfort and the quality of the chair after you finally completed the assembly process. Your comments are important to us as it helps us to improve our product offerings. Thank you again for bringing those issues to our attention. Best Regards, Cheri, Office Star Team. OfficeStarProducts

  • Rating: 5 out of 5 stars

    I was able to put this chair together alone!

    Posted
    ccarern

    Received chair very quickly from Best Buy with free shipping. I was afraid that I would not be able to put it together as I have a very bad back. However, I put it together in about 1/5 hours alone with a little Allen Wrench which is provided along with extra screws and I am no spring chicken! It is very nice for the price, looks expensive and very comfortable. It is made very well and the leather is cut nicely around the reinforced screw holes. Wish it leaned back more, but I am not sure that I am adjusting it correctly. I am tall and the seat is deep enough for me and the chair provides great lumbar support. I added my extra lumbar support pillow and it was too much! Highly recommend this Chair! Don't buy cheap if you have a bad back!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great chair for the price

    Posted
    KevBB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The chair seems to be well made and comfortable. The set up was easy. The only problem with the product upon arrival is the silica gel packets ruptured at some point during shipment and left permanent marks on the chair material. When sitting in the chair it feels as if I could slide out of the chair. It seems as if the chair is not horizontal and to be completely comfortable I need to lean back. Otherwise I am satisfied with the product

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Out Of Box

    Posted
    Fragout
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I put it together in under an hour, which was nice - followed every instruction (it really isn't difficult) - after it was all said and done, it sat uneven. When you sit in the chair you don't feel the imbalance, so it is very comfortable - however it's an incredible eye-sore, that everyone who's seen it mentions how crooked it is. I was going to take it back to my local BB, however it was an online order and I needed something to help support my tall self.

    I would recommend this to a friend

    • Brand response

      Office Star Products

      Thank you for your feedback. We are sorry to hear that you are having trouble with your chair. During your assembly we recommend not to tighten all the bolts until after all assembled and the chair is settled. This should help balance the chair. We take all feedback very seriously as it helps us to better our product offerings and appreciate your comments. Please email our parts department team at parts@officestar.net for warranty and assembly assistance. Best Regards, Cheri, Office Star Team OfficeStarProducts

  • Rating: 5 out of 5 stars

    High-Back Eco Leather Executive Chair

    Posted
    John36
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I now have two offices and needed a second chair. I tried two other chair companies plus Amazon. Either the price wasn't right or the chair wasn't right. I went online with Best Buy and got the perfect adjustable office chair for the perfect price within four days. I couldn't be happier.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent for the money

    Posted
    Rhonda
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This chair looks decent (no defects on ours) even after several months of use and was straightforward to put together--all in all, not a bad chair for the price. However, the armrests are too low and slope downward. Since the height is not adjustable on the armrests, they aren't very comfortable. The padding is adequate.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Solid Chair

    Posted
    Oscene
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This chair is pretty comfortable, provides excellent lumbar support but the bolts for the arm rest are at pressure points, When I readjust my posture and use my forearms to lift my body (I only weigh 175lbs) the bolts within the arms dig right in and kind of hurt. This will only produce significant wear at these spots...Overall this chair is alright.

    No, I would not recommend this to a friend

    • Brand response

      Office Star Products

      Thanks for your feedback. We apologize for this new chair not providing you with the comfort you are looking for. Your feedback is important to us as it helps us to improve our product offerings. This comment will be passed on to our product development team for review. Best Regards, Cheri, Office Star Team. OfficeStarProducts

  • Rating: 5 out of 5 stars

    Good chair for the discounted price

    Posted
    Raajiv
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Although this chair is not worth the original price of $325 but for the discounted price, this is one of the best chairs you'll find. The chair is very comfortable and easy to assemble. Although the material doesn't look that great, but for $140, you won't get anything better. I'm happy with my purchase.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    NOT GOOD FOR A MAN

    Posted
    GODFATHER1944
    • My Best Buy Premier Silver MemberElite Plus Member

    THIS CHAIR IS GOOD LOOKING BUT WAY TOO SMALL FOR A MAN IT WAS MADE FOR A WOMEN AND IT IS DOWN TOO FAR IN FRONT IF MAN SITS IN IT YOU WILL SLIDE OUT IT WAS MADE FOR A SMALL LADY OR TEENAGER. ANYONE LARGE OR HEAVY WILL NEVER FIT IN THIS CHAIR NOT MADE FOR LARGE PEOPLE FRAME WISE AND WEIGHT..SORRY BUT TRUE I AM 66 YEARS OLD AND A LITTLE OVER WEIGHT AND I CANT GET INTO THIS CHAIR..!!!!!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Chair for the price

    Posted
    PhilS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This chair fits my needs in my home office. I am 6’2’’ and this chair fits me nicely. The only reason I am not giving five stars is that the cushions are a little thinner than I expected. Still very comfortable. I am not a gamer and do not spend endless hours in this chair.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome

    Posted
    BirdLink
    • Verified PurchaserVerified Purchase

    This is a wonderful office chair. Features that I'm really enjoying are cushioned arm rests, and a high back, also that the chair rotates. It was not difficult to build, and we will get a lot of use from this awesome chair.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Chair

    Posted
    pyramidgrl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Seriously, it's a steal for the price! I did a price match with Amazon, and it was completely effortless. The chair itself was pretty easy to put together, looks beautiful and is very comfortable. Kudos.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Cheap construction

    Posted
    thb3urg3r
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Only had this chair for 6 months when a screw snapped in half that connects the arm to the base, making it unusable. A $130 chair useless because of one screw. Unbelievable

    No, I would not recommend this to a friend

    • Brand response

      Office Star Products

      Thank you for your feedback. We apologize that you were disappointed in the quality of you new High Back Eco Leather Chair. Office Star is focused on ensuring complete customer satisfaction and will be looking into this matter further. As the manufacturer, we are very interested in supplying consumers with a quality product that meets their expectations. Please reach out to Bestbuy.com for replacement options. Thank you again for bringing this issue to our attention. Best Regards, Cheri, Office Star Team. OfficeStarProducts

  • Rating: 1 out of 5 stars

    Poorly put together

    Posted
    DrJim
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I never got it together. The parts didn't match up correctly. I called the company to send me the correct pieces and they couldn't/wouldn't so I packed it up and returned it to Best Buy.

    No, I would not recommend this to a friend

    • Brand response

      Office Star Products

      Thank you for your feedback, Dr. Jim. We want to sincerely apologize for your negative experience you had with your executive chair purchased from Bestbuy.com. I am not sure the conversation that transpired with our customer service team in regards to us not providing you with what you needed for your chair, but we take feedback very serioulsy and will continue to develop the products that our customers love, but with more extensive quality testing to ensure that this situation remains an isolated incident. Best regards, Cheri, Office Star Team. OfficeStarProducts

  • Rating: 5 out of 5 stars

    Best chair for the money

    Posted
    jb108
    • My Best Buy® MemberMember

    Really easy to assemble. Seems to but built with good materials. Very comfortable. It is worth the money, so far.. Been a proud owner for about a month.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very comfortable and sturdy office chair!

    Posted
    Allie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am truly impressed with this executive leather office chair! It is very comfortable and sturdy and was easy to assemble. Highly recommend. Good price too.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this chair!

    Posted
    Doodad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The High-Back Eco Leather Executive Chair is one of the most comfortable chairs I have ever used! Great for napping too!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It’s comfortable able and easy to assemble.

    Posted
    Rom23
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am giving a 5 star. Cost is not as expensive as the rest, it is easy to assemble, I find it comfortable and sturdy. Works great for me.

    I would recommend this to a friend