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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 96 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the comfort and style of the High-Back Eco Leather Executive Chair. They find it easy to assemble and adjust, and appreciate the lower and upper back support it provides. The chair is also a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-96 of 96 reviews
  • Rated 5 out of 5 stars

    Great chair ,excelent lumbar supt.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great chair for the price . list fot $325, I paid $135 on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase and purchase a similar chair in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went together easy, very comfortable, good leather

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this chair since it meets with my expectations.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap construction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this chair for 6 months when a screw snapped in half that connects the arm to the base, making it unusable. A $130 chair useless because of one screw. Unbelievable

    No, I would not recommend this to a friend
    • Brand response from Office Star Products
      Posted .

      Thank you for your feedback. We apologize that you were disappointed in the quality of you new High Back Eco Leather Chair. Office Star is focused on ensuring complete customer satisfaction and will be looking into this matter further. As the manufacturer, we are very interested in supplying consumers with a quality product that meets their expectations. Please reach out to Bestbuy.com for replacement options. Thank you again for bringing this issue to our attention. Best Regards, Cheri, Office Star Team. OfficeStarProducts

  • Rated 1 out of 5 stars

    Poorly put together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got it together. The parts didn't match up correctly. I called the company to send me the correct pieces and they couldn't/wouldn't so I packed it up and returned it to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Office Star Products
      Posted .

      Thank you for your feedback, Dr. Jim. We want to sincerely apologize for your negative experience you had with your executive chair purchased from Bestbuy.com. I am not sure the conversation that transpired with our customer service team in regards to us not providing you with what you needed for your chair, but we take feedback very serioulsy and will continue to develop the products that our customers love, but with more extensive quality testing to ensure that this situation remains an isolated incident. Best regards, Cheri, Office Star Team. OfficeStarProducts

  • Rated 1 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received chair after waiting approximately 3 weeks. Started to put chair together missing a wheel. Hence had to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item returned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke. Those screws are not long enough to hold the back of the chair.

    No, I would not recommend this to a friend
    • Brand response from Office Star Products
      Posted .

      Thank you for your feedback. We are sorry to hear of your disappointment with your chair. Office Star honors all purchases to the highest standard and offers a warranty on all products we manufacturer. Best Regards, Rebecca, Office Star Team. OfficeStarProducts

  • Rated 1 out of 5 stars

    Was not good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return it. Was not good product . Not good quality

    No, I would not recommend this to a friend
    • Brand response from Office Star Products
      Posted .

      Thank you for your feedback. We are sorry to hear of your disappointment with our product .Office Star honors all purchases to the highest standard and offers a warranty on all products we manufacturer. Best Regards, Rebecca, Office Star Team. OfficeStarProducts

  • Pros mentioned:
    Comfort, Quality

    Rated 5 out of 5 stars

    I was able to put this chair together alone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received chair very quickly from Best Buy with free shipping. I was afraid that I would not be able to put it together as I have a very bad back. However, I put it together in about 1/5 hours alone with a little Allen Wrench which is provided along with extra screws and I am no spring chicken! It is very nice for the price, looks expensive and very comfortable. It is made very well and the leather is cut nicely around the reinforced screw holes. Wish it leaned back more, but I am not sure that I am adjusting it correctly. I am tall and the seat is deep enough for me and the chair provides great lumbar support. I added my extra lumbar support pillow and it was too much! Highly recommend this Chair! Don't buy cheap if you have a bad back!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This company is a Joke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again. I’m done with is this circus of a company.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort, Quality

    Rated 5 out of 5 stars

    Best chair for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to assemble. Seems to but built with good materials. Very comfortable. It is worth the money, so far.. Been a proud owner for about a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Chair Of This Type I've Ever Sat In

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I'm a 200 + lb, 6' retiree with some limitations and I was able to assemble this chair with some minor difficulty because of surgeries I've had over the yrs that limit some things I can do at times by weight. This product arrived on time to my apt door, it was expertly packaged except for some white powder on the base. I assembled it by myself #with the help of my ratchet screw driver/included allen wrench#. I'm seated very comfortably in it now, my legs, knees, back, head, neck, arms etc and all pressure points are very comfortable. I couldn't ask for anything more at this price or higher prices. I totally disagree with any negative reviews so far after sitting in this chair myself. They appear to be human errors, i.e. adjustments, sliding, #*more than a little overweight# etc. Frankly to me this chair is great for my 72" 200 + lb senior frame with room to spare, especially the seat for my 38" waist. After my recliner, this is my favorite chair #all I'm blessed to receive financially is my monthly soc. sec. payment so I try being as frugal and pennywise as I can when spending money#. I believe this chair is good for most anyone, male or female, old or young! Hope this review of this product helps someone. I've tried to address the #to me# negative prior reviews about this product. Bottom Line? I Love My Chair :-) !

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Irritating assembly, comfortable chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After UPS kept updating the delivery date/time (around 5-6 times) I FINALLY got the chair.... And the box was damaged. Part of one of the "legs" was sticking out, but since the review isn't for shipping I give 4 stars, though that's more of a rounded up 3.5. Assembly wasn't hard but was tedious. A few holes were not matching up when trying to attach the armrests to the seat, which required taking a hammer to the seat to adjust the positioning. Once finally assembled I noticed some of the padding looked kind of warped (almost as if it has been mashed into a box for a while!), but it's not super noticeable so I'll let it slide. It IS a pretty comfortable chair though, at least compared to my previous one. I guess I still recommend it since the quality really isn't too shabby for the price.

    I would recommend this to a friend
    • Brand response from Office Star Products
      Posted .

      Thank you for your feedback. We are sorry to hear that when your Executive Chair arrived via UPS, the carton was damaged and the leg was sticking out of it. Despite all the difficulties you encountered with this chair, you seem to be happy with the comfort and the quality of the chair after you finally completed the assembly process. Your comments are important to us as it helps us to improve our product offerings. Thank you again for bringing those issues to our attention. Best Regards, Cheri, Office Star Team. OfficeStarProducts

  • Pros mentioned:
    Assembly, Quality

    Rated 5 out of 5 stars

    Wonderful Black Office Chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this chair in 2020 and I love it...easy to put together and has lasted all this time... with regular everything use .. Great Chair.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    NOT GOOD FOR A MAN

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS CHAIR IS GOOD LOOKING BUT WAY TOO SMALL FOR A MAN IT WAS MADE FOR A WOMEN AND IT IS DOWN TOO FAR IN FRONT IF MAN SITS IN IT YOU WILL SLIDE OUT IT WAS MADE FOR A SMALL LADY OR TEENAGER. ANYONE LARGE OR HEAVY WILL NEVER FIT IN THIS CHAIR NOT MADE FOR LARGE PEOPLE FRAME WISE AND WEIGHT..SORRY BUT TRUE I AM 66 YEARS OLD AND A LITTLE OVER WEIGHT AND I CANT GET INTO THIS CHAIR..!!!!!

    No, I would not recommend this to a friend
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