Customers love the Neon Ultra ES40 electric scooter for its impressive speed, comfortable suspension, and overall ride quality. Many users are also impressed with the battery life, power, performance, and lighting features. However, some customers have noted that the actual range of the scooter may not match the advertised specifications.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 49 reviews
Pros mentioned:
Ride quality
Rated 4 out of 5 stars
Love it
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great scooter, top speed and mileage a little over exaggerated but quality, durability, and look are a plus plus
This reviewer received promo considerations or sweepstakes entry for writing a review.
Smoothe and easy to rude and the suspension. Simple charging.
I would recommend this to a friend
Pros mentioned:
Suspension
Rated 2 out of 5 stars
Not worth $1000 or the $800 discounted price!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Let me start with what i like. Love the adjustable suspension, rides smooth perfect ride. Love the app i love everything about it other then whats advertized on the box!!! The first 10% of battery it will get to 24 mph 90% and below it stays at 19-20 mph no matter how the air in tires are even on a smooth road it will not go 24 mph below 90% battery. My other complaint is the mileage! Ive used the battery from 100-0 2 times now and have a total of 41 miles and thats not even close. I put into consideration my weight wich is 205 but thats not even close to the max limit. I dont know where they got this info on the box but its a stretch or its false advertising. I spent the extra money for the features i did not get amd i felt like i got scamed. Ive seen scooters half the price of the DISCOUNTED price perform the same. BUY SOMTHING ELSE!!!!
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m really impressed with the Okai ES40! It’s built like a tank and handles rough roads effortlessly. The front suspensions made a huge difference! The sturdy frame gives me a lot of confidence, whether I'm cruising through the city or tackling uneven paths. It’s also surprisingly comfortable despite its rugged build. This scooter has quickly become my go-to for getting around, and I can’t recommend it enough. If you need something tough and reliable, the Okai ES40 is definitely the way to go!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This scooter performs well! It has a 24 mph top speed, a greay ramge, and is comfortable. My only complaint is the screen is a bit too small to see easily. The brakes are also just a bit touchy and take some getting used to.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don't buy an Okai scooter! I bought this one and it only worked 3 times. And even those 3 times it worked, the battery didn't make it more than 5 miles on a smooth bike path. I submitted a warranty claim and had to box everything up and ship it to them for repair/replacement. 2 months later they said it was a systemmic battery issue and they were replacing the scooter with a new, fully tested and inspected scooter and I would receive tracking info within 1 business day. I sent them a message asking that the replacement be sent to my work so it wasn't sitting on my porch all day. I sent them another message after not getting a response after a week, again nothing. Almost 2 weeks later, no response, no tracking info, no scooter. When you call, they just have one dude that answers the phone and says all he can do is pass along another message. Really sad. The scooter had great reviews on the Best Buy website when I bought it, but am now finding all of the real Google reviews and BBB complaints against this company.
No, I would not recommend this to a friend
Cons mentioned:
Range
Rated 2 out of 5 stars
Big “IF” on the Mileage… However the speed is good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Mileage will barely go 2-3 miles with the high power mode on. All other modes slow down to about 10-12 miles for its max speed. 40 miles seems a bit over exaggerated as you would have to go walking speed to get that mileage. Overall its a decent scooter but for a 1,000$, the quality and efficiency of the scooter barely even reaches some other great scooters that are 400$ when compared.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First experience with an electric and im blown away by this thing. It can really pick up. Really like the the fact it can charge fully within six hours.