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Customer Ratings & Reviews

On-Site Video Device Setup-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 88 reviews

92%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 72 Reviews
  • Rating: 5 out of 5 stars

    Installation of streaming stick

    Posted
    Emmett
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great service tech helped us install the first our three streaming sticks.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good assistance in computer and Alexia start up.

    Posted
    Billybob
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Initial start up for both computers and alexia went smoothly. In-store help of computer trash and virus also very useful.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cut my cable bill and great streaming

    Posted
    pokerroom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great customer service! My Geek tech was very knowlegable!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV for the price

    Posted
    Gct18141
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The pic and ease of use is well worth the price! Fit perfectly and would recommend Geek Squad any day! I

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great

    Posted
    Jenn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The geek squad recommended a lot of nice things to me

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good service.

    Posted
    Harley
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    People were knowledgeable. Took time to do it right.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    tv

    Posted
    atboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    the picture is real clear and we like it. has a lot to learn on it

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Technician was excellent

    Posted
    George
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Technician was very knowledgeable and took the time to explain everything to me. He also advised me on how to use the equipment.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Team

    Posted
    clgmdg
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The geek squad was awesome. They corrected my issue

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Geek Squad is great

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    always like to use Geek Squad. they know what they're doing and get the job done right.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Set up Fire Stick

    Posted
    Murf
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Arrived promptly. Set up device and patiently made sure that I knew how to operate it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Super DVR...has desried versitility

    Posted
    BestBuyWKS
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought a Sony 4K Disc Player. With so many streaming options available these day, this was kind of an "indulgent" addition to my media center. With that in mind. player was a bit pricey....but it gives great picture quality and can play regular, Blue Ray and 4K products. All in all, quite pleased.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Eddie was top shelf in knowledge, attitude !

    Posted
    rwbomba
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Eddie is an asset to Best buy , very knowledgeable, personality, willingness to help and explain this new technology ! He deserves a RAISE ! Thanks Eddie !

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Outstanding Service

    Posted
    BookLoverinGrafton
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am not a techie so I needed a Geek person to install my ROKU for me. He did so very competently and took the time to patiently teach me how to use the new (to me) device. I have complete confidence in his performance.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    connected cd player to our sound system

    Posted
    gigi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Geek Squad technician that came and connected a new cd player to our sound system was professional and courteous. He was very neat. He made sure that the cd player worked correctly before he left. I highly recommend Geek Squad!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    installer did a great job! 5 stars!

    Posted
    cyber
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Our Geek Squad installer helped us with great advice on re-wiring power outlet to allow us to put the new flat screen TV into an existing cabinet. He set up the smart TV and also the control box --- very much worth the reasonable cost!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Geek Squad Streaming Device Hookup

    Posted
    MovieLover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought a Tablo (DVR) for streaming and wasn't sure how to hook it up so I went and got a professional who not only hooked it up, but also showed me how to operate it. The tech was so impressed with the device he was going to get one for himself too!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to use

    Posted
    DVDDvd
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Simple and easy. So Glad Geek Squad came to assist

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Danny did a wonderful job setting up my systems!

    Posted
    Sparky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I really like Danny for my Geek squad agent. He came out 6 months ago and installed my new TV and then just recently my Bluray player. HE KNOW WHAT HE IS DOING!!!! He answered ALL my questions, the installation was a quick job for him and he explained EVERYTHING I needed to know about my new unit!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Geek Squad Installation

    Posted
    PapaJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The gentlemen from Best Buy who delivered and installed my new Samsung 55" LED TV were very knowledgeable of the product and was most helpful in instructing me on the operation of the unit. I would highly recommend using the Geek Squad staff for any product Best Buy sells, to handle any installation some one might need.

    I would recommend this to a friend