Customer Ratings & Reviews
- Model:
- URC7880
- |
- SKU:
- 6497956
Customer reviews
Rating 4 out of 5 stars with 294 reviews
(294 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers consistently note the 8 Device Universal Smart 8 TV Remote for its ease of use and broad compatibility across devices. Many appreciate its overall performance, straightforward setup, and reasonable price point. However, some customers express a desire for a backlight feature, and the inability to program custom buttons has been mentioned as a drawback.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Might work for you, no value to me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am returning this. I wanted it to control 3 devices - a HIsense TV, a Denon Receiver and an Apple TV unit. I got it to work with the TV immediately. The Apple TV mostly worked but would not power-on which was annoying. I got it to work with my Denon for power on/off but it does not appear able to select input and I could not get "activities" (control multiple devices with one button) to work at all. So not much value since I still need to use 3 remotes together.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear RickB,
It is unfortunate to hear that the Smart 8 did not work for you as desired. We appreciate your feedback and would like to get in contact with you.
Please contact us to the link below with the necessary information so that can get back to you:
https://www.oneforall.us/webform
You can also contact us via the Facebook messenger.
We hope to hear from you!
Kind regards,
Your One for All Team
Rated 1 out of 5 stars
Lousy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item. Too complicated. I thought Geek Squad would come program it for me because of my membership. They wanted $200
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Martin, thanks for leaving a review on the URC 7880. We are sorry to hear that the setup was too complicated. If you should consider giving it a second chance we would be more than happy to help you set everything up. You can always contact our support via our webform https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team
Rated 2 out of 5 stars
Nice remote but keypad responsiveness issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice remote but problem with using keypad. It was not responsive enough to changing channels. Also could not add anymore devices but the TV.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, thank you for sharing your experience with our URC 7880. We are very sorry to hear that you are having trouble with the keypad and the setup of other devices. We are sure we can help you set everything up in the best possible way. Please, feel free to contact our support by using this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Looking forward to hearing from you, Your One For All team.
- Cons mentioned:Button learning
Rated 1 out of 5 stars
Not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to click buttons. Tv doesnt register when i click buttons. Have to hold it 2 feet from tv even with new lithium batteries. Would not recommend
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, we appreciate your feedback on our URC 7880. We are very sorry to hear that you cannot control your TV properly and would love to get in touch with you to help setting the remote up, so you can control your TV comfortably. If you would like to receive our support you can contact us through the following link: https://www.oneforall.us/webform or via Facebook messenger. Best regards, Viktor, Your One For All team
Rated 2 out of 5 stars
One for All Remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the item as it did not allow me yo use a single remote with all my electronics (i.e., TV, receiver, Apple TV, DVD, and CD). It may have been the age of my equipment as the components are older.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Best Buy Customer. I am sorry to hear about your inconvenience with the Universal Smart 8 TV Remote. I would be happy to help you program your devices onto the remote control. As you have already returned the remote, there is regrettably not a lot more I can do for you, If you decide to purchase our product again, please contact us at the following link: https://www.oneforall.us/webform or via Facebook messenger. I would be happy to assist you with programming the remote. Kind regards PL Your One For All team
Rated 4 out of 5 stars
OneForAll
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Generally quite happy with the device. Programming a bit involved for grouped activity, but reliable once programmed.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 1 out of 5 stars
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty easy to setup but hard to create automation i.e turn tv on, then receiver, change inputs all at once...
I would recommend this to a friend Rated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You had to go to devices to control the sound , TV to control the TV, media to control the Roku etc.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Lillie, thanks for sharing this review on our URC 7880. For the combined control of your devices you can use the activities feature. It is not necessary to switch between the devices. We are happy to help you with the setup and answer all open questions. You can always reach us via this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team
Rated 2 out of 5 stars
Too much.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure it would have worked perfectly but.....too complicated, too many buttons. I just wanted something simple. Returned it.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
I Like It!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect and works great! I don't love the wheel instead of direction buttons, but that's a minor issue for a smart TV remote.
I would recommend this to a friend - Cons mentioned:Button learning
Rated 1 out of 5 stars
Product issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t get the selection button for TV and other electronics to progress beyond just the TV selection
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy,
We are sorry to read that a key in your Universal 8 is not working. This, however, is dependent on the code which has been programmed. If it is not the right one, there might be functions that do not work or do not match the labels of the keys. In some cases, it might be also necessary to download first the code you need using the app.
We would like to support you further and provide you a suitable solution. For this purpose, we would need the brand and the exact model number of your TV device. Please use the following link to get in contact with us and provide us the necessary information: https://www.oneforall.com/en-us/webform or via our Facebook messenger.
Kind regards
CF
Your One For All Team
Rated 1 out of 5 stars
Didn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use this item and returned it, it would not do the functions I needed it to do
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Anthony, Thanks for your review of our URC 7880. We are very sorry if the descriptions or instructions were not clear. If you would like, you can always contact us directly. We would be more than happy to help you find the right remote for your setup. You can reach us anytime via this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team
Rated 1 out of 5 stars
Most user-unfriendly tech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace our old easy-to-use Logitech universal remote (no longer made). I can operate computers and my iPhone and watch, but could not program this thing. Even asked my super tech-savvy 16 yr old neighbor for help he spent 1.5 hours without success.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Roger, thanks for sharing your experience on our URC 7880. We are truly sorry to hear that you were not able to program it for your devices. We agree that it should not be that difficult and therefore we would like to offer our support to guide you through the setup and answer all open questions. Please, feel free to contact us anytime via this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All team.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote works great with all my electronics very easy to hook up
I would recommend this to a friend Rated 1 out of 5 stars
Not good for Westinghouse Brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work for Westing house TVs some codes worked then entire functionality was lost or poor. l made sure l used brand new batteries and it still did not work. l got something else for cheaper and it worked better
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, thank you for your review of our URC 7880. We are very sorry to hear about your experience. Should you ever consider giving it a second chance we would be more than happy to help setting it up in the best possible way and to answer al questions. You can always contact tour support through this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All team.
- Pros mentioned:Compatibility, Ease of use, Setup
Rated 5 out of 5 stars
Good remote, easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unlike some people that are unhappy with this remote, my wife and I absolutely love it. I found no need to use an app to program it. I followed the directions that came with it. I use it on an LG TV, Roku streaming device, Xfinity cable box, a Samsung soundbar and a Sony BD player. All of my devices work just fine. The macros for watching TV or streaming content both work. Since my Roku is on a different input source than my cable box, I use the "input" button to switch back and forth. Any universal remote I've used has been somewhat clumsy to set up, this one is pretty straight forward. I have a Logitech Harmony Elite in my home theater room, and I'm hoping it will just keep on working. While this remote isn't on par with a remote at that level, it woks fine for most applications. I would say with Logitech out of the remote business, this is a descent alternative.
I would recommend this to a friend Rated 1 out of 5 stars
Won't connect to Xfinity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected quickly to my sound bar. It refused to connect to my Xfinity box. I returned the remote.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear CarolD, thank you for providing your feedback. We are sorry to hear that you could not connect your URC 7880 with your Xfinity device and understand that you have returned it. Even though you have returned the remote already, we would like to get in contact with you to provide a solution and make sure that you will be able to control your Xfinity device. You can contact us via the following web form: https://www.oneforall.us/webform or via our Facebook messenger. Best regards Viktor Your One For All team
Rated 2 out of 5 stars
Difficult and Limited Remote
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this remote to be limited and difficult to program. I do not recommend this.
No, I would not recommend this to a friendRated 1 out of 5 stars
NOT smart. Too expensive. Eats batteries.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eats through AAA batteries constantly. Terri’s to sell itself as a smart remote but is just tore standard universal remote. There’s way cheaper options out there for that. Works fine for me with 4 different sources I have. Wouldn’t be so bad of it at least had rechargeable battery inside it.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Baku, thanks for sharing your experiences on our URC 7880. We are very sorry to hear that your remote is using so many batteries. That should not be the case. We would like to get in touch with you to find out what might cause this. If you would like, you can contact us anytime via the following link: https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All team.
Rated 1 out of 5 stars
Hard to Program
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The steps you have to go through to program this device are quite involved. It is very frustrating. It probably works fine for something very simple when you're just turning on one device and no other components are needed. But that is rarely the case when you have a TV that has many different inputs that need to be fired up when you watch. Still working on getting it set.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, thanks for your feedback on our URC 7880. We are very sorry to hear, that the remote setup turns out to be more complicated than expected. We would be more than happy to help you set up all of your devices. To receive our support, feel free to contact us via the following link: https://www.oneforall.com/en-us/webform or via our Facebook messenger. Best regards, Viktor, Your One For All team