Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 273 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers commend the 8 Device Universal Smart 8 TV Remote for its easy setup, universal compatibility, and affordable price. Many users found it simple to understand and operate, with a quick setup process. The remote's ability to control multiple devices and replace multiple remotes was also praised. However, some users experienced compatibility issues with certain devices and found the lack of button lighting inconvenient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-273 of 273 reviews
  • Rated 1 out of 5 stars

    Hard pass

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucked. Worked a couple times then just quit. Waste of money

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear ScottA, thank you for your review about the URC 7880, I am sorry to hear about your experience, I would happily assist you with the setup of your remote control, I invite you to contact us directly using our webform at (https://www.oneforall.com/support) or via Facebook Messenger, please provide us with the brand and model numbers of the devices you wish to pair with your URC 7880. Kind regards. PL. Your One For All Team

  • Rated 1 out of 5 stars

    Difficult

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not hook up tv, receivers and bose system into one

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear BestBuy customer,

      We are sorry to read that the URC7880 is currently not working for you. The learning method is one of the ways to setup the remote control, however even without the original remote it can still be setup using a basic code.
      We would like to personally assist you in regards with this. Therefore, could you please contact us directly via the following web form: https://www.oneforall.com/en-us/webform or via our Facebook messenger.
      When filling out the web form, please make sure to mention the full brand and model number of your devices, so we can help you out as soon as possible.
      We Hope to hear from you!
      Kind regards
      CF
      Your One For All team

  • Pros mentioned:
    Ease of use, Price

    Rated 3 out of 5 stars

    Does the job, but terrible layout of buttons

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because the Logitech Harmony remote I had dies and Harmony remotes are no longer made. I would have liked to give this a 4 or 5 star rating, but having used it for a few months, I have found a few of its design characteristics to be very annoying. It was not too difficult to set up, especially since there are a variety of options available for setup. While some functions requied some experimentation to get it to control in certain ways, it was possible to do most of them. There are two major problems with its design: First, the buttons do not light up when you are using it, making it difficult to see what you are doing without good lighting. Since a major use of this would involve watching TV, you are more likely to be using it in a darker room (at least at night). Second, and this is a major flaw, the layout of the buttons/controls is poorly done. The number buttons group is near the top, even though they are not used as frequently, while the TV control (channel scan/volume, major TV options) are at the bottom, and are small buttons. To use them you have to hold the bottom half of the control, making it more difficult to easily control the various TV etc functions. If Oneforall had basically switched the locations of the top and bottom sets of controls as well as lighting them up when in use, I would have given it a 5 start rating. Yes, we continue to use it, but frequently get frustrated with the layout and lack of lighting. Price, howere, is reasonable.

    I would recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear BestBuy customer, thank you for taking your time to share your experience with our URC 7880. We are very sorry to hear that the button layout and the missing backlight are not to your liking. Our newer remote models do have the number pad at the bottom and we have since published different models with backlight, such as the URC 3680 and URC 7966. If you would like to share more feedback or if you have questions about our products, please feel free to get in touch with our support using the following link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Replacement Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss not having a screen. I am above 70 and it was not too hard to program and it does the job at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote and quick easy setup!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've gone through 3 Samsung remotes for our Samsung TV and when my Sonos playbar wasn't connecting anymore to the remotes, i said I'm done and i purchased this. Hooked up the tv and the sonos in literally 15 seconds and haven't had any issues at all since. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good remote, easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike some people that are unhappy with this remote, my wife and I absolutely love it. I found no need to use an app to program it. I followed the directions that came with it. I use it on an LG TV, Roku streaming device, Xfinity cable box, a Samsung soundbar and a Sony BD player. All of my devices work just fine. The macros for watching TV or streaming content both work. Since my Roku is on a different input source than my cable box, I use the "input" button to switch back and forth. Any universal remote I've used has been somewhat clumsy to set up, this one is pretty straight forward. I have a Logitech Harmony Elite in my home theater room, and I'm hoping it will just keep on working. While this remote isn't on par with a remote at that level, it woks fine for most applications. I would say with Logitech out of the remote business, this is a descent alternative.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    On The Money Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote control was designed to work with many appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This company has the BEST support I have had in years. Bought a different remote that I had to return, this remote workes great and this company called me several times going above and beyond to make sure I was taken care of. Haven't had this great of customer service in 20 years!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs a lot of improvement!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my Logitech Harmony that died. I was VERY disappointed. It was not easy to set up and I ended up o returning it and buying a SofaBaton on line.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear BestBuy customer, Thanks for your feedback on our URC 7880. We regret to hear that our remote did not meet your expectations. We appreciate your input and would be happy to hear more about your experience in order to improve our products and maybe find a better suited model for you. Please, feel free to contact us via this link: https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team

  • Rated 1 out of 5 stars

    Doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a garbage remote, stay away. It's not worth the hassle to program it, I'll be returning it.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Jon, thanks for your review of our URC 7880. We are sorry if you had any difficulties setting up the remote. We would be more than happy to help you with the setup and answer all questions. You can always contact us directly via https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team

  • Rated 1 out of 5 stars

    Kept loosing programming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work out of the box, kept loosing programming even after 3 sets of new batteries, ended up buying a harmony remote instead

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear BestBuy customer, Thanks for your review on our URC 7966. We are very sorry to hear that the remote was not working correctly. If you should ever consider one of our models again, please feel free to contact our support. We would be more than happy to help with the setup and answer all questions. You can always reach us via this link: https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team

  • Rated 1 out of 5 stars

    Can’t put in batteries so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like it’ll do all I would want…there’s one problem, we can’t get the cover off to put in the batteries. It should just slide off but it won’t. 3 different adults have tried and it won’t come off. I’m pushing on it so hard and squeezing so hard I’m worried I’m gonna break it! If I get past this I’ll update review (if possible)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lies about functionality. App is garbage.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specifications says this remote supports Bluetooth so I bought it to control my raspi. It does not support Bluetooth.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Matt, thank you for your review on our URC 7880. We are sorry if the specifications were not clear. The remote is capable of using Bluetooth Low-Energy (BLE) for the communication with the setup app on your smartphone. It does indeed only control other devices via IR. We would be happy to offer our help to find the right remote for you. If you are interested, you can always contact us by using this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All team.

Sponsored