Customer Ratings & Reviews

Purchased today to replace a Harmony remote which are no longer supported by Logitech and attempted to connect with TV, Blue Ray Player and surround sound (all Sony devices). Connects via phone app. After connecting to TV. It worked for a while then couldn't get it to work. Wouldn't connect to surround sound. Kept getting a message on app saying couldn't find remote, check batteries (new batteries). After playing around for about 30 minutes, I gave up and going to return it to store. I guess I'm stuck with Harmony remote.

Easy to connect. I like that it lights up so that you can see the buttons in a dark room.

Never even worked once. Brand new batteries. The app doesnt work at all to set it up. I deleted the app and retried it several times. It wont update the remote. The AI interface is a waste of time and none of the buttons work.

This remote did not work with our 65" Samsung model un65tu7000fxza for the voice input feature. My tv was purchased 3/8/23. After struggling to get the voice input feature working on the remote I called Samsung and learned that although I bought my tv in 2023 at Bestbuy Samsung told me the tv was made 2020 and did not have the voice input capability. The online sales representative with Bestbuy made the same assumption and recommended this remote. We were all incorrect. Lesson learned.

I was able to sync all my devices. Eliminating the need to have three different remotes. It has a great feature that allows me so control everything on the TV except volume which impacts the soundbar. Good solid purchase!

I thought it was going to be an easy setup. The app would crash when i was trying to set my up Fire TV. Return to Best Buy the next day.

A great programmable remote that includes a backlighting feature. There's a little bit of a learning curve converting from the original remote to this one but it's worth it.

easy to integrate with my tv. However, no real dvd controls. Easily integrated with my 10 yr old soundbar.

I found it a bit complicated to set up and use. It also supports only a small number of devices, which was disappointing. I ended up choosing a more expensive remote that can handle over 20 devices in one.

I replaced the remote that came with the TV with this new universal remote. It is easier to use plus it is backlit making watching in the dark a breeze.

I should have believed the low ratings! I overcame difficulties with the App communications by using a different phone but my STB would not load, even though it was in their database. Of course no way to code enter on this remote. Tech support was unable to help as they insisted the STB was in their database and it should load. They recommended I return it anb buy a 7880, no backlight, no voice control

Wish it was Bluetooth! Very hard to code to TV. App would not install on Apple device.

Waaaaay too difficult to set up and tailor to your equipment that you wish to control with this. You must load an app on your smartphone to get it going and, like most "things" from the Far East, the instructions are cryptic and non-understandable at best. I would advise the potential buyer to keep looking for alternatives. I am underwhelmed (and therefore, disappointed with my purchase) to a great degree!

I like the fact that its a universal remote but It doesn't work completely. I have to physically get up and take my tv cord out of the socket every day to have the TV turned off instead of the power button working.

If there was a zero star, I would give it to this remote. It is absolutely the worst remote I have ever bought, and I rarely leave review for anything but this is a pure rip off! Set up was a gigantic pain in the you know where! Then you have to always keep resetting it because it just wont control anything. We had to go back to using regular spectrum remote which works much much better than this one. Absolute waste of money!

Overall it does the job. If you have LED lights near the area you’ll be using the remote, it does change the lights sometimes. I’ve had it not work on me a few times but i got into the app and reconnect it and it works fine after that.

For some reason I was never able to get the app to work. So I was unable to program the remote. I returned it.

Where do we even start? To program this you must have the nevo app. It is so incredibly dumbed down that it's ridiculous. The app freezes and the remote also freezes during programming. After 2 force closes and clearing cash and data on the app, I finally got to connect to my Vizio TV. Then, I tried to set up my Nvidia shield. It would not connect and froze up again. Pulled the battery on the remote and restarted the app and it appeared to connect to my shield but performance was sluggish and the microphone button would trigger voice search but wouldn't actually pick up my voice for some unknown reason. Tried to pair as a generic Android TV device and it pairs to my shield but none of the buttons work. When using it in Nvidia shield mode, I cannot for the life of me figure out how to have my TV volume punch through so if I want to change the volume I need to physically press the TV button first. No other universal remote on the market works this way. I will be returning this. Just a total waste of my time

Nicer than BRAVIA remote; I is backlite. However lags a little bit compared to factory Sony(junk)

originally purchased to use built in microphone to use voice search but it does not work with my app or tv but remote works properly very good quality very easy to connect