Customers value the Smart Control PRO 6 for its ease of use, with many praising the simple app setup, as well as the helpful backlight and overall performance. However, some customers have expressed concerns regarding connectivity issues and compatibility with certain devices. Additionally, a few users have noted issues with button responsiveness and battery life.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 150 reviews
Rated 1 out of 5 stars
Who exactly is this remote for?!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The remote has a feel and layout, but the paper and online manual has very little to no information for it, leaving the user not knowing how to use the learning capability (if there even is one), or how to configure buttons for different inputs. Not to mention that the manual is so useless that the *REQUIRED* AI-powered My Nevo app is needed to configure the remote, and even that can't give any info about configuring the remote beyond the app or manuals. You're pretty much stuck with whatever the supplied codes and app gives you.
No, I would not recommend this to a friend
Brand response from One For All
Posted .
Dear Tommy, thank you for sharing your feedback on the URC 7966 Smart Control Pro. We are very sorry to hear that you had difficulties setting up your URC 7966 Smart Control Pro. This One For All remote control indeed requires the use of the free AI Powered Smart Phone App for proper setup. We are here to make it right for you and we are therefore glad to assist and support you in setting up your URC 7966 to suit your needs. Please call us at 855-716-2573 (TOLL FREE) or email us at [email protected]. You can reach us by phone from Monday to Friday, 9 AM to 4 PM ET. We hope to hear from you! Best regards, Your One For All Team.
Rated 1 out of 5 stars
Universally inconvenient
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Universal remotes are usually easy to set up. But this was an awful set up process. You should not need an adjacent app to set up a remote. Awful idea.
No, I would not recommend this to a friend
Brand response from One For All
Posted .
Dear Andy, thanks for this review on our URC 7966. We are very sorry to hear that the setup did not work as expected. If you like, we would be more than happy to support you during the set up and answer all questions. Please, feel free to either call us at 855-716-2573 (TOLL FREE) or email us anytime at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team
Rated 5 out of 5 stars
GREAT remote what a relief
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the feel of the remote, the backlit keys are an excellent and the remote is very easy to setup. We had a Sofabaton before this, which was also easy to set up but had major issues after a couple of weeks use. So glad I purchased this remote to save the day. I would highly recommend
I would recommend this to a friend
Rated 5 out of 5 stars
Great all in one...with a minor flaw.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty simple setup, although i wish the setup app was a little more intuitive in terms of backing out of setup if a device was accidently selected. Other than that it works great.
I would recommend this to a friend
Rated 4 out of 5 stars
Great university item
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Item is great with its app. Works wonders for me. Happy face
I would recommend this to a friend
Rated 5 out of 5 stars
Works great!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great with our LG TV. Our old remote stopped working.
I would recommend this to a friend
Rated 1 out of 5 stars
Garbage sorry
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Brought one it didn’t work took back got another 1 it kind of worked. Tried for 12 hours but couldn’t get it to work. Son tried for about 4 hrs and we were done with it. Do Not buy one
No, I would not recommend this to a friend
Brand response from One For All
Posted .
Dear Ron, thank you for your review on our URC 7966. We are very sorry to hear about your trouble with the setup. We would love to help with the setup and answer all open questions. If you are interested you can reach out to support any time by using this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team
Rated 5 out of 5 stars
Great Remote
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great remote. Bought it to replace my tv's original remote that I lost in a move.
I would recommend this to a friend
Cons mentioned:
Compatibility
Rated 1 out of 5 stars
Not for LG TVs
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does not work with LG TV. The program used to sync with TV did not work
No, I would not recommend this to a friend
Brand response from One For All
Posted .
Dear Vince, thank you for your feedback on our URC 7966. We are very sorry to hear that you cannot control your LG TV yet. The URC should be able to control all IR functions of your TV. We would love to help you set everything up and solve this issue. Please, feel free to contact our support via this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All team.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Very easy to use
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The app made it easy to connect to my tv and roku no codes or any hassle. Its a one stop shop no need for a bunch of remotes
I would recommend this to a friend
Rated 4 out of 5 stars
Good Buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very good tv remote. Setup was fast. I’m still learning the different functions.
I would recommend this to a friend
Rated 5 out of 5 stars
Nice and Lit
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love how it lights up every time I pick it up. The only thing is that it uses batteries fast.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Super Universal
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this university remote for my son in Minnesota.He loves it and highly recommends this product in all aspects.
I would recommend this to a friend
Rated 4 out of 5 stars
Good Controller But Could Be Better
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's Not As Good As I Hoped But Still Better Then The Previous Controller I Had.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The remote is better than the original. Even better than the one that comes with the tv
I would recommend this to a friend
Rated 2 out of 5 stars
One For All
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a harmony remote and purchased this one because harmony no longer made that remote There is no comparison between the two Harmony definitely surpasses this one
No, I would not recommend this to a friend
Brand response from One For All
Posted .
Dear Priscilla, thank you for this review on our URC 7966. We are very sorry if this remote did not meet your expectations. We would be happy to hear more about your experience and if you would like we would love to help you set it up in the best possible way. You can either call us at 855-716-2573 (TOLL FREE) or email us at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.
Rated 1 out of 5 stars
An overall difficult remote
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So the app was super slow and difficult to navigate. Second, after 45 mins of playing with the app I finally got the remote to work for my Sony tv and Sonia sound bar. But after a day the the remote stopped controlling the the tv fully (only basic commands worked), after trying several times to get the remote to work fully the remote stopped working altogether and would control anything
No, I would not recommend this to a friend
Brand response from One For All
Posted .
Dear Nicholas, thanks for sharing your experience with our URC 7966. We regret to hear about your difficulties with the setup and that the remote stopped working completely. We can understand that this must be very frustrating and we would love to make it up to you. If you would like, you can contact our support anytime. We would love to help you set everything up. You can either call us at 855-716-2573 (TOLL FREE) or email us at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.
Cons mentioned:
Compatibility
Rated 1 out of 5 stars
Could not locate our tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was unable to use this because our tv was not listed. We returned it.buy a fire stick.
No, I would not recommend this to a friend
Brand response from One For All
Posted .
Dear BestBuy customer, thank you for your review on our URC 7966. We are very sorry to hear that you were not able to control your TV. We are sure that we can find a solution for your TV and would be more than happy to help in the best possible way. If you are still interested, feel free to either call us at 855-716-2573 (TOLL FREE) or email us anytime at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team
Rated 1 out of 5 stars
Universal remote control
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unfortunately, it is not compatible with my new TV
No, I would not recommend this to a friend
Brand response from One For All
Posted .
Dear Rudy, thank you for your review on our URC-7966 Smart Control Pro. We are very sorry to hear that you were not able to control your TV with this remote. We would love to find a solution for you. Please, feel free to contact us directly by using this link https://www.oneforall.com/en-us/webform or via Facebook Messenger. Best regards, Your One For All Team
Cons mentioned:
Compatibility
Rated 1 out of 5 stars
Underwhelming
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
impossible to figure out - I could not connect it with the Samsung TV I was trying, nor with the cable box.
No, I would not recommend this to a friend
Brand response from One For All
Posted .
Dear Ken, thank you for your review of our URC 7966. We are very sorry to hear that you were not able to control your devices. We would like to offer our support in setting up your devices and answer all of your questions about the remote and the app. You can either call us at 855-716-2573 (TOLL FREE) or email us at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.