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Customer Ratings & Reviews

Customer reviews

Rating 2.9 out of 5 stars with 136 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 2.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

51%would recommend to a friend

Customers are saying

Customers appreciate the Smart Control PRO 6's ease of use and backlit buttons, finding it convenient and easy to program for multiple devices. However, some users experienced difficulties with connectivity and setup, reporting challenges in connecting to certain devices and navigating the setup app. A few also noted compatibility issues with specific TV models and concerns about battery life. Other users mentioned some control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 136 reviews
  • Rated 4 out of 5 stars

    One For All Smart Control PRO 6 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stylish remote retails for a a reasonable price and gets the job done.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Remote control review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like this product. It wasn’t as simple to use as advertised.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Bose, thanks for sharing this review on our URC 7966. We are very sorry if the setup was more complicated than expected. It would be our pleasure to help you with the setup of all of your devices and to answer all questions. You can either call us at 855-716-2573 (TOLL FREE) or email us anytime at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not helpful. Found my firestick remote to be smarter

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Joshua, Thank you for your review on our URC 7966. We are sorry to hear that the remote did not meet your expectations. We would love to hear more about your experience and maybe answer any open questions and help with the setup. If you are interested you can always reach out to our support by using this ink https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team

  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really that user friendly, as far as setup goes.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear BestBuy customer, thanks for sharing your experience on our URC 7966. We are sorry to hear that the setup did not work as expected or if you ran into any difficulties. We would like to offer our help and answer all questions to let you enjoy your remote and all its features in the best way possible. If you want, you can call us at 855-716-2573 (TOLL FREE) or email us anytime at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team

  • Rated 1 out of 5 stars

    Not as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This claims to be a "Learning" remote but only learns codes for popular brands. My HiFi equipment is not mainstream and this toy could not operate any of it. Programming is best accomplished after a pint of brandy.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear BestBuy customer, thanks for sharing this review on our URC 7966. We are very sorry to hear that the setup with the learning method did not work for your device yet. We would be more than happy to assist you with the setup and answer all of your questions. Please, feel free to either call us at 855-716-2573 (TOLL FREE) or email us at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.

  • Rated 5 out of 5 stars

    Great Remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Peachtree City location has a very competent staff. I was able to quickly purchase what I wanted with the assistance of an associate. She was very knowledgeable about the product which made my life easier. I found this remote to be easy to use with more features than my original remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took awhile to learn the features of the remote, but once I did, it’s quite handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great as decrived

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my theee devices. App works to setup devices. Had question on use, prompt response from support

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Universal remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up sucks and only works half the time. Taking it back and going a different route.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Rick, thanks for your feedback on our URC 7966. We are very sorry to hear that you had such difficulties when setting up the remote. If you should be interested we would love to help you with the setup or to help you find a better suited remote model for your devices. You can always contact our support team via this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All team.

  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NO BUY! It isn't programable as they make you believe. You are better buying a $10 universal remote.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear BestBuy customer, thank you for sharing your review on our URC 7966. We are more than sorry to hear that you had such a negative experience. We would like to invite you to contact us to tell us more about experience so we can find a solution for you. If you would like to, you can reach out to our support any time through this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All team.

  • Rated 1 out of 5 stars

    Get the warranty!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within 3 months. Save your money and get a simple replacement remote, or get the warranty (dont go cheap after spending too much to begin with).

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear James, thank you for this comment on our URC 7966. We are truly sorry to hear that your remote is not working anymore. That should not be the case of course and we would love to find a solution for you. We would like to invite you to either call us at 855-716-2573 (TOLL FREE) or email us anytime at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team

  • Rated 1 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this item to be expensive, haven't used it, returned it as I found some thing cheaper on Amazon with voice search option

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Vamsee, thank you for leaving a review on our URC 7966. We are sorry if you feel that the remote is too expensive. We would be more than happy to give you more information on the model and all its functions and features. If you are interested you can contact us any time using this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All team.

  • Rated 5 out of 5 stars

    One for all and all for one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it all with ease and lights up which makes it perfect for night time handling. Plus the slim remote fits right Into your hand,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    will be returning

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is not an easy set up. required to connect to phone first (wont stay connected). could not get it to pair with my Nvidia Shoeld pro. very frustrating.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear BestBuy customer, thanks for taking your time to leave this review on our URC 7966. We are very sorry if the setup was not working as expected and you cannot control your Nvidia Shield yet. We would be more than happy to help you set everything up to the best possible extend and answer all questions so you can use the app without any problems. Please contact us at 855-716-2573 (TOLL FREE) or email us at [email protected] We are open Monday through Friday, 9am-4pm ET. We hope to hear from you soon. Sincerely, Your One For All Team.

  • Rated 5 out of 5 stars

    Does what its suppose to do and then some

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how you set things up with the App. Controller lights up just good enough. Controls what I need it to control. No complaints here

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    piece of crap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was hard to program and was sporadic, was unable too make it work all devices from one button

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Robert, thank you for your review on our URC 7966. We are very sorry to hear that the setup did not work out as expected. We would love to help you set everything up in the best possible way. Please, feel free to either call us at 855-716-2573 (TOLL FREE) or email us anytime at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team

  • Rated 1 out of 5 stars

    Bad remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash remote doesn’t work properly with my Samsung Q70

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear BestBuy customer, thank you for your review on our URC 7966. We are very sorry to hear that you were not able to control your Samsung TV properly yet. We are sure that we can find a solution for your TV and would be more than happy to help in the best possible way. If you are still interested, feel free to either call us at 855-716-2573 (TOLL FREE) or email us anytime at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team

  • Rated 5 out of 5 stars

    universal remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the dog destroyed my sound system remote and my husband had been looking to get a remote that would control all our systems....win-win.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst control ever. Do not buy it. DO NOT BUY IT. DO NOT BUY IT.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear BestBuy customer, thank you for your review on our URC 7966. We regret to hear that your experience was so negative. We would be happy to hear more about your experience, help you with the setup and answer al questions. Please, feel free to either call us at 855-716-2573 (TOLL FREE) or email us at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.

  • Rated 1 out of 5 stars

    Didn't work at all.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get it to do anything other than volume. Returned it the next day.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Greg, thank you for taking your time to leave this review on the URC 7966. We are very sorry to hear that you were not able to control your devices correctly. If you would like to give it another try we would be delighted to offer our support to help you set up everything. To contact our support you can either call us at 855-716-2573 (TOLL FREE) or email us at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.

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