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Customer Ratings & Reviews

Customer reviews

Rating 3 out of 5 stars with 150 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 2.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

50%would recommend to a friend

Customers are saying

Customers value the Smart Control PRO 6 for its ease of use, with many praising the simple app setup, as well as the helpful backlight and overall performance. However, some customers have expressed concerns regarding connectivity issues and compatibility with certain devices. Additionally, a few users have noted issues with button responsiveness and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 150 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well, nice only having to use 1 remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reviews

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I figured it out it works perfectly perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a smart remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We lost our remote for our LG smart television and a little skeptical about this remote. We were wrong, it’s much better then the original remote and installation was fast and simple. The keyword; smart remote!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only works sometimes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only works sometimes. The microphone does not work at all. I changed batteries twice. I plan to return it.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Shira, thanks for your review on our URC 7966. We are sorry to hear that the remote is not working as expected. We would like to offer our support to help you set up everything in the best possible way. You can either call us at 855-716-2573 (TOLL FREE) or email us anytime at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.

  • Rated 5 out of 5 stars

    Very easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate setting up universal remotes but this had to be the easiest setup. Downloaded the app followed a couple steps and good to go. For the price you can’t go wrong!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy's return policy is terrible. 15 day return policy is terrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote /control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! Easy on the palm of your hand for operating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for product. Easy to set up for usage

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Connectivity issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote does not stay connected to sources and sometimes randomly connects and shuts off sources it connects to. Too expensive for poor quality.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear BestBuy customer, Thank you for your your review on our URC 7966. We are sorry to hear that the remote is not yet working as expected. We would be more than happy to set everything up as intended. For this we would like to invite you to contact our support either via this link: https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team

  • Rated 4 out of 5 stars

    Remote to replace LG tv remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me the pause button that the really expensive remote that comes with the LG tv does not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One For All Smart Control PRO 6 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stylish remote retails for a a reasonable price and gets the job done.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Remote control review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like this product. It wasn’t as simple to use as advertised.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Bose, thanks for sharing this review on our URC 7966. We are very sorry if the setup was more complicated than expected. It would be our pleasure to help you with the setup of all of your devices and to answer all questions. You can either call us at 855-716-2573 (TOLL FREE) or email us anytime at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.

  • Rated 1 out of 5 stars

    Total waste

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not function as advertised. Wont program to Roku streamer, doesn’t function properly with Samsung Smart TV

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear BestBuy customer, Thanks for your review on our URC 7966. We are sorry to hear that you could not control your devices as expected. Your feedback is very important to us and we would appreciate to hear more about your experience and have an opportunity to answer all of your questions. You can always contact us directly via this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team

  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really that user friendly, as far as setup goes.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear BestBuy customer, thanks for sharing your experience on our URC 7966. We are sorry to hear that the setup did not work as expected or if you ran into any difficulties. We would like to offer our help and answer all questions to let you enjoy your remote and all its features in the best way possible. If you want, you can call us at 855-716-2573 (TOLL FREE) or email us anytime at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team

  • Rated 1 out of 5 stars

    Not Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must be point directly at the tv. Only works 60% of the time.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Amber, thanks for sharing your review on our URC 7966. We are sorry to hear about this signal issue. We would love to find a solution for you so you can enjoy your remote again. Therefore, we would like to invite you to contact our support via https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team

  • Rated 5 out of 5 stars

    Very easy setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup and actually does work. You may have to do it twice though as I did. But it’s takes less than 5 min and it auto updates with your tv.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This claims to be a "Learning" remote but only learns codes for popular brands. My HiFi equipment is not mainstream and this toy could not operate any of it. Programming is best accomplished after a pint of brandy.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear BestBuy customer, thanks for sharing this review on our URC 7966. We are very sorry to hear that the setup with the learning method did not work for your device yet. We would be more than happy to assist you with the setup and answer all of your questions. Please, feel free to either call us at 855-716-2573 (TOLL FREE) or email us at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.

  • Rated 5 out of 5 stars

    Great Remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Peachtree City location has a very competent staff. I was able to quickly purchase what I wanted with the assistance of an associate. She was very knowledgeable about the product which made my life easier. I found this remote to be easy to use with more features than my original remote.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote isn’t worth the money. It doesn’t work like it’s supposed to.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Todd, Thanks for your honest feedback on our URC 7966. We are very sorry if you are missing any functions. If you like you contact us directly. We would be more than happy to help with the setup and answer all questions. You can reach us via this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not helpful. Found my firestick remote to be smarter

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Joshua, Thank you for your review on our URC 7966. We are sorry to hear that the remote did not meet your expectations. We would love to hear more about your experience and maybe answer any open questions and help with the setup. If you are interested you can always reach out to our support by using this ink https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team

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