Customers appreciate the Smart Control PRO 6's ease of use and backlit buttons, finding it convenient and easy to program for multiple devices. However, some users experienced difficulties with connectivity and setup, reporting challenges in connecting to certain devices and navigating the setup app. A few also noted compatibility issues with specific TV models and concerns about battery life. Other users mentioned some control issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-134 of 134 reviews
Rated 3 out of 5 stars
Mixed Experience
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The One For All Smart Control PRO 6 remote boasts a sleek design with eye-catching white LED lights that add a touch of sophistication to any setup. However, its functionality falls short of expectations, leading to a middling 3-star rating.
While the remote's aesthetics initially impress, its usability proves to be a significant hurdle. Despite its modern appearance, navigating the remote's features is needlessly complex. For instance, the absence of a convenient cog wheel button, a staple on many remotes, complicates menu access and customization.
Attempting to program specific keys further exacerbates the frustration. The process is convoluted, requiring extensive time and effort to decipher the accompanying instructions. Even with the assistance of the provided app, following the directions proves to be an arduous task, deterring those less tech-savvy from fully utilizing the remote's capabilities.
Despite the initial struggles, perseverance eventually yields results, with the remote functioning adequately once programmed. Nevertheless, the steep learning curve and cumbersome setup process make it difficult to recommend to individuals unfamiliar with intricate tech prgramming procedures.
In conclusion, while the One For All Smart Control PRO 6 remote offers a visually appealing design, its intricate functionality and challenging setup process make it a less-than-ideal choice for users seeking simplicity and ease of use.
No, I would not recommend this to a friend
Brand response from One For All
Posted .
Dear BestBuy customer, thank you for taking your time to write this elaborate review on our URC 7966. We appreciate the feedback and we are sorry to hear that the setup turned out to be more difficult than expected. We would love to hear more about your experience and answer all open questions. If you like you can either call us at 855-716-2573 (TOLL FREE) or email us at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.
Pros mentioned:
Backlight, Ease of use
Rated 5 out of 5 stars
perfect
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This reviewer received promo considerations or sweepstakes entry for writing a review.
very convenient and very easy to install/use. specially the backlit is nice, instead of getting reading glasses in the evening i can see all the buttons perfect.
this remote works with our samsung tv as well as our LG and our Formuler z11 box.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 2 out of 5 stars
Bad Choice
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This remote is good untill the batteries begin to die which happens very very fast. If batteries aren't new, youll find yourself pressing the buttons more frequently to make connection. I knew I should have returned it when I first got it but waited too long. Too expensive for the quality.
No, I would not recommend this to a friend
Brand response from One For All
Posted .
Dear Jason, thank you for your feedback on our URC 7966. We are very sorry to hear that your remote is not working correctly and that you have to change the batteries so frequently. That should not be the case. We would like to offer our support to find a solution. If you are interested, you can either call us at 855-716-2573 (TOLL FREE) or email us anytime at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team
Cons mentioned:
Control
Rated 4 out of 5 stars
Universal remote
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to replace the Logitech universal remote with this one. This remote has limitations if you have a home theater system that the Logitech did not. Experiencing problems with volume control since speakers are not coming from TV.
No, I would not recommend this to a friend
Cons mentioned:
Connectivity
Rated 1 out of 5 stars
Remote
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just as the reviews state, connectivity is horrible. One minute it works then randomly stops working. If I go without using the remote for 10 minutes, it stops working. Hopefully I can get a refund and try another brand/remote that doesn’t require me to use a (non functioning) app to set up a remote!
No, I would not recommend this to a friend
Brand response from One For All
Posted .
Dear Anvy, thank you for your review on our URC 7966. We are very sorry to hear that you are having such a negative experience. We would be more than happy to help you find a solution or a better suited remote model. You can contact us directly at any time via this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All team
Rated 5 out of 5 stars
Great remote. Programming interface not optimal.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After going through 5 other universal remotes, this is the one that has the features I wanted. contoured lightweight design, backlit, learning feature, voice control.
Interestingly, the first unit I bought would not work no matter what I did. I thought maybe it was incompatible with my Sony TV. Then didn't work on other brand either. Finally, I used my camera on my phone and the IR signal was not working. The remote was defective. I exchanged it and the remote worked on my Sony TV without even programming it! I also got the remote to work with my 20 year old Sony amplified speakers using the programming interface.
Also, the app "AI" interface for programming is atrocious. I wish it was more of a manual process and that they would allow access to the numbered programming codes. It did work, but it is a buggy, weird process. I guess once the remote is programmed, no big deal. Maybe they improve it someday.
I would recommend this to a friend
Rated 5 out of 5 stars
Great remote, especially for the price
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unlike some people that are unhappy with this remote, my wife and I absolutely love it. I found no need to use an app to program it. I followed the directions that came with it. I use it on an LG TV, Roku streaming device, Xfinity cable box, a Samsung soundbar and a Sony BD player. All of my devices work just fine. The macros for watching TV or streaming content both work. Since my Roku is on a different input source than my cable box, I use the "input" button to switch back and forth. Any universal remote I've used has been somewhat clumsy to set up, this one is pretty straight forward. I have a Logitech Harmony Elite in my home theater room, and I'm hoping it will just keep on working. While this remote isn't on par with a remote at that level, it woks fine for most applications. I would say with Logitech out of the remote business, this is a descent alternative.
I would recommend this to a friend
Pros mentioned:
Backlight
Rated 5 out of 5 stars
Backlight
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This reviewer received promo considerations or sweepstakes entry for writing a review.
How do you activate the backlight? I want one that comes on from motion of being picked up or moved.
I would recommend this to a friend
Rated 1 out of 5 stars
Stay away
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Save your money if you have a Spectrum box, it doesnt work with it. I spent way too much time trying to get it to sync and when it sorta did, it would either not respond or have a huge lag respones. Absolute garbage in my book.
No, I would not recommend this to a friend
Brand response from One For All
Posted .
Dear BestBuy Customer, Thanks for sharing your experience with our URC 7966. We are sorry to hear that you had difficulties setting up your Spectrum box. To support and assist you with your Spectrum box we would like to get in touch with you. To reach our customer support you can call us at 855-716-2573 (TOLL FREE) or email us at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. We hope to hear from you soon! Best regards, Your One For All Team.
Rated 1 out of 5 stars
Looks nice but HORRIBLE to try to set up.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This looked like a nice remote. It is rated "OK" and I read it was hard to set up. my experience is it is EXTREMELY HARD to set up. I tried the written instructions which did not work at all. But I then downloaded the app and tried to set up using my phone. The software kept saying to pair the phone to the remote and then try to see what was working and then suddenly "pair the remote" and I did it again and no better. Nothing needs to be this convoluted or difficult to set up. I am an electrical engineer and gave up. I worked for 4 hours to set it up and finally gave up and returned. Unless you are Geek Squad don't even try to set this up.
No, I would not recommend this to a friend
Brand response from One For All
Posted .
Dear Walter, we appreciate your feedback on our URC 7966. We are very sorry to hear that you were not able to set up the remote and had to return it. The setup should not be so difficult of course. If you should ever consider giving it a second chance, we would love to help during the setup and answer all questions. You can feel free to either call us at 855-716-2573 (TOLL FREE) or email us at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.
Rated 4 out of 5 stars
Remote
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fairly good remote. Key pad seemed to not work some times. Had to turn on and off tv to get key pad to work.
I would recommend this to a friend
Rated 1 out of 5 stars
Unusable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I talked to the manufacturer of this product today December 8th 2023 and was told the software to operate this remote is still in development and does not function most of the time making this remote completely useless until that software is finished which they don't expect to have ready for at least another month or two so don't buy this product!
No, I would not recommend this to a friend
Brand response from One For All
Posted .
Dear MackT, Thank you for your review on our URC 7966. We understand your disappointment and are truly sorry for it. We believe there was a misunderstanding during our communication and we would like to clarify this. We are constantly updating and improving the software and we would be more than happy to explore ways to make it right for you. To allow us to do so, we need you to get in touch with us. Please call us at 855-716-2573 (TOLL FREE) or email us at [email protected]. You can reach us by phone from Monday to Friday, 9 AM to 4 PM ET. We hope to hear from you! Best regards, Your One For All Team.
Rated 1 out of 5 stars
Don’t waste your time
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
What a total waste of time. Bought it, remote won’t even pair with my phone. Tried everything in trouble shooting. Deleted the app and returned. I’ll never get that 30 min back. I wish 0 stars was an option.
No, I would not recommend this to a friend
Brand response from One For All
Posted .
Dear Scott, thank you for your review on our URC 7966. We are very sorry to hear that you were not able to set up your remote. We would be more than happy to help you find the right remote for your devices. You can always contact our support via this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team
Rated 1 out of 5 stars
Doesnt work
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Found all devices I wanted to connect. When I would go to “set an activity” to turn on/control vizio tv, bose soundbar, and xbox, it turned on 1/3 devices, sometimes 2/3 devices. Pointless. Will return
No, I would not recommend this to a friend
Brand response from One For All
Posted .
Dear Erik, thanks for taking your time to write this review on our URC 7966. We are truly sorry to hear that the power control of your devices is not working correctly. We would like to offer our support in setting everything up in the best possible way. To contact our support you can either call us at 855-716-2573 (TOLL FREE) or email us at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.