Customer Ratings & Reviews
- Model:
- URC7966
- |
- SKU:
- 6551538
Customer reviews
Rating 3 out of 5 stars with 156 reviews
(156 customer reviews)Rating by feature
- Value3.2
Rating 3.2 out of 5 stars
- Quality3.5
Rating 3.5 out of 5 stars
- Ease of Use2.8
Rating 2.8 out of 5 stars
Customers are saying
Customers value the Smart Control PRO 6 for its ease of use, with many praising the simple app setup, as well as the helpful backlight and overall performance. However, some customers have expressed concerns regarding connectivity issues and compatibility with certain devices. Additionally, a few users have noted issues with button responsiveness and battery life.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This claims to be a "Learning" remote but only learns codes for popular brands. My HiFi equipment is not mainstream and this toy could not operate any of it. Programming is best accomplished after a pint of brandy.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, thanks for sharing this review on our URC 7966. We are very sorry to hear that the setup with the learning method did not work for your device yet. We would be more than happy to assist you with the setup and answer all of your questions. Please, feel free to either call us at 855-716-2573 (TOLL FREE) or email us at urcsupport@oneforall.com. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.
Rated 5 out of 5 stars
Great Remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Peachtree City location has a very competent staff. I was able to quickly purchase what I wanted with the assistance of an associate. She was very knowledgeable about the product which made my life easier. I found this remote to be easy to use with more features than my original remote.
I would recommend this to a friendRated 5 out of 5 stars
Very easy setup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick setup and actually does work. You may have to do it twice though as I did. But it’s takes less than 5 min and it auto updates with your tv.
I would recommend this to a friendRated 1 out of 5 stars
Not Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must be point directly at the tv. Only works 60% of the time.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Amber, thanks for sharing your review on our URC 7966. We are sorry to hear about this signal issue. We would love to find a solution for you so you can enjoy your remote again. Therefore, we would like to invite you to contact our support via https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team
Rated 1 out of 5 stars
Bad purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote isn’t worth the money. It doesn’t work like it’s supposed to.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Todd, Thanks for your honest feedback on our URC 7966. We are very sorry if you are missing any functions. If you like you contact us directly. We would be more than happy to help with the setup and answer all questions. You can reach us via this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not helpful. Found my firestick remote to be smarter
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Joshua, Thank you for your review on our URC 7966. We are sorry to hear that the remote did not meet your expectations. We would love to hear more about your experience and maybe answer any open questions and help with the setup. If you are interested you can always reach out to our support by using this ink https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team
Rated 5 out of 5 stars
Remote
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took awhile to learn the features of the remote, but once I did, it’s quite handy.
I would recommend this to a friendRated 5 out of 5 stars
Works great as decrived
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my theee devices. App works to setup devices. Had question on use, prompt response from support
I would recommend this to a friendRated 1 out of 5 stars
Get the warranty!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within 3 months. Save your money and get a simple replacement remote, or get the warranty (dont go cheap after spending too much to begin with).
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear James, thank you for this comment on our URC 7966. We are truly sorry to hear that your remote is not working anymore. That should not be the case of course and we would love to find a solution for you. We would like to invite you to either call us at 855-716-2573 (TOLL FREE) or email us anytime at urcsupport@oneforall.com. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team
Rated 1 out of 5 stars
DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NO BUY! It isn't programable as they make you believe. You are better buying a $10 universal remote.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, thank you for sharing your review on our URC 7966. We are more than sorry to hear that you had such a negative experience. We would like to invite you to contact us to tell us more about experience so we can find a solution for you. If you would like to, you can reach out to our support any time through this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All team.
Rated 1 out of 5 stars
Terrible Universal remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up sucks and only works half the time. Taking it back and going a different route.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Rick, thanks for your feedback on our URC 7966. We are very sorry to hear that you had such difficulties when setting up the remote. If you should be interested we would love to help you with the setup or to help you find a better suited remote model for your devices. You can always contact our support team via this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All team.
Rated 1 out of 5 stars
Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found this item to be expensive, haven't used it, returned it as I found some thing cheaper on Amazon with voice search option
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Vamsee, thank you for leaving a review on our URC 7966. We are sorry if you feel that the remote is too expensive. We would be more than happy to give you more information on the model and all its functions and features. If you are interested you can contact us any time using this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All team.
Rated 5 out of 5 stars
One for all and all for one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does it all with ease and lights up which makes it perfect for night time handling. Plus the slim remote fits right Into your hand,
I would recommend this to a friendRated 1 out of 5 stars
will be returning
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is not an easy set up. required to connect to phone first (wont stay connected). could not get it to pair with my Nvidia Shoeld pro. very frustrating.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, thanks for taking your time to leave this review on our URC 7966. We are very sorry if the setup was not working as expected and you cannot control your Nvidia Shield yet. We would be more than happy to help you set everything up to the best possible extend and answer all questions so you can use the app without any problems. Please contact us at 855-716-2573 (TOLL FREE) or email us at urcsupport@oneforall.com We are open Monday through Friday, 9am-4pm ET. We hope to hear from you soon. Sincerely, Your One For All Team.
Rated 5 out of 5 stars
Does what its suppose to do and then some
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how you set things up with the App. Controller lights up just good enough. Controls what I need it to control. No complaints here
I would recommend this to a friendRated 1 out of 5 stars
piece of crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was hard to program and was sporadic, was unable too make it work all devices from one button
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Robert, thank you for your review on our URC 7966. We are very sorry to hear that the setup did not work out as expected. We would love to help you set everything up in the best possible way. Please, feel free to either call us at 855-716-2573 (TOLL FREE) or email us anytime at urcsupport@oneforall.com. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team
Rated 5 out of 5 stars
universal remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the dog destroyed my sound system remote and my husband had been looking to get a remote that would control all our systems....win-win.
I would recommend this to a friendRated 1 out of 5 stars
Bad remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash remote doesn’t work properly with my Samsung Q70
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, thank you for your review on our URC 7966. We are very sorry to hear that you were not able to control your Samsung TV properly yet. We are sure that we can find a solution for your TV and would be more than happy to help in the best possible way. If you are still interested, feel free to either call us at 855-716-2573 (TOLL FREE) or email us anytime at urcsupport@oneforall.com. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team
Rated 1 out of 5 stars
Didn't work at all.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get it to do anything other than volume. Returned it the next day.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Greg, thank you for taking your time to leave this review on the URC 7966. We are very sorry to hear that you were not able to control your devices correctly. If you would like to give it another try we would be delighted to offer our support to help you set up everything. To contact our support you can either call us at 855-716-2573 (TOLL FREE) or email us at urcsupport@oneforall.com. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.
Rated 1 out of 5 stars
Do not buy this control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst control ever. Do not buy it. DO NOT BUY IT. DO NOT BUY IT.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, thank you for your review on our URC 7966. We regret to hear that your experience was so negative. We would be happy to hear more about your experience, help you with the setup and answer al questions. Please, feel free to either call us at 855-716-2573 (TOLL FREE) or email us at urcsupport@oneforall.com. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.