Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 75 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 75 reviews
  • Rated 4 out of 5 stars

    OK

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Training my mom, what to say, they did something, not sure what.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Explained new iPAD PRO IOS-13 features clearly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained how to specifically transfer files from the IPAD PRO to a flash drive and back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not seem interested Ann was some help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your representative did not appear really interested in helping me solve my concerns. Your first representative left a note for this new person to install Security software. Your representative refused their and my request!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for leaving your review with us. We expect our Agents to be ready to help, and to do their best to help our Clients technology needs met. We apologize that your service was not completed as expected. We would be happy to look into this for you, and see what next steps might be available. To get started, please give us a call at (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad set up laptop quickly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent set the laptop up and showed me how to link it to the other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My printer set up went great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek agent was thorough and friendly. He was also kind enough to ask if I had any questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me to use windows 10, took time to answer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A ONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD WAS VERY PATIENT AND ANSWERED ANY QUESTIONS OR CONCERNS WE HAD. VERY HAPPY WITH THEIR PERSONNEL.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make me feel Very comfortable. Was very knowledgeable of the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Training

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to learn how to use this laptop and the tech was very helpful and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good time

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She can to house and answered all my questions. We looked for the ones she didn't know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my computer at time promised.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was quick and efficient....the kind of service I always get from Besr Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always patient and understanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have and will always use the services that the Geek Squad provides.... Be lost without them.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handled all questions great knowledge, timely manner, help in all aspects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quite instructional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician gave a comprehensive overview of all aspects of the configuration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not here yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I have not been forgotten, Hope to see you after corona.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sean,from the Milford Store MA.was very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean answered all my questions,and i am happy with his service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An hour of learning well spent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided the basics, but I should have been better prepared to ask more questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very good and thorough to my understandi

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very good and thorough to my understanding great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent was so patient and thorough. Spent plenty of time with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily presented and understood instruction. Patient and no judgment.

    I would recommend this to a friend