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Customer Ratings & Reviews

Your price for this item is $664.99
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The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 641 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the excellent camera quality, impressive battery life, and strong performance of the OnePlus 11 5G 256GB (Unlocked). Many appreciate its competitive price and ample RAM and storage. However, some users point out the lack of wireless charging as a significant drawback. Other minor criticisms include the absence of water resistance and occasional concerns about the phone's condition upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 641 reviews
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very buggy and each update causes battery drain faster

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OnePlus eleven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost lots of data and photos when switching from older OnePlus even though they were supposed to be backed up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good enough for this money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased and returned this phone. It Randomly freezes apps. I did not like how apps are doubled on a second screen. I felt this phone isn’t optimized in its performance. Multiple software updates a day. Again and again! Went back to a new version of an IPhone. Never a single issue. Once you use an iPhone other phones do not compare.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed
    Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Amazing hardware, software needs work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone offers top notch hardware at a very reasonable price. You get the latest processor, fast storage, a crisp vibrant screen, impressive battery life, great speakers, great ergonomics, great haptics, and a decent camera. That said, the software is a major letdown, especially for those coming from previous versions of OxygenOS. The notification panel is clunky and hard to interact with, the gesture navigation doesn't work reliably with third party launchers, and frankly everything feels cluttered compared to stock Android. It's also disappointing that this does not support wireless charging and has slow USB 2.0 for data transfer. Overall, it offers a lot for the money, but it could be a lot better with software optimization. Also give comparable Samsung and Motorola phones a look.

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 1 out of 5 stars

    Scammers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone did not come in excellent condition, without charger, without original box, screen with a lot of deep scratches,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bamboozled

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for an "Excellent condition" open box OnePlus 11 and it arrived with only the phone and a USB-C cable. According to this website, it should have included "all original parts and accessories." Missing were: - 80W SUPERVOOC power adapter - USB dongle - Sim tray ejector - Quick start guide - Safety information and warranty card

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hello

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's average coz it's no change one plus did but better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Oneplus 11 5g is terrible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst smartphone I have ever owned notifications hardly ever come in calls drop all the time and the android intelligence never works I am constantly having to restart the phone never had so many problems on a smartphone before I guess I will have to go back to Samsung or something else.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolution is not that good. Too pricey for the product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not get the charger or USB type C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get the charger or USB type C cable even when in the description it says that it will be delivered with all the accessories

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't get it if you want to use dual sim.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed. I got this as a gift for my son who has visible. Apparently this phone is not compatible with visible esim. He uses T-Mobile physical sim already. So, we decided we'd find a different service that doesn't use T-Mobile towers. Guess what none are compatible with this device's esim. Now it's too late to return it and I'm out $700.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box broken screen Garbage. No Refund.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an open box phone that had a broken screen and missing charger. Not received refund over 10 days after returned. Stay away from open box.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    One plus is back!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone can go toe to toe with any flagship phone on the market right now, with a price point far less. My favorite part is the battery, over 24 hours on a single charge and full charging in 30min or less, which is super convenient. I'm no camera expert but it takes great pictures for everyday life. The phone speakers are very loud and crystal clear. The screen is beautiful and fast. I haven't had a single bit of lag doing anything. Oxygen OS is one of the cleanest operating systems on the market. It's nice to have a phone that focuses on useful features and leaves all of the gimmicky stuff out. I wouldn't hesitate to buy or recommend this phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap horrible Company and phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone no longer works and company will not respond to support emails or phone calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One plus 11 fail

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glass on the back cracked on first day of use. It was in a case and wasn’t dropped. Had to return. Best Buy was awesome to work with! Thank you!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Oxygen OS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oxygen OS is still missing. This is also my second Oneplus 11 the first one was defective. Very bad start.

    No, I would not recommend this to a friend
    • Brand response from OnePlus Team
      Posted .

      OnePlus 11 comes with Oxygen OS 13 which glides like silk with next-gen core stability and enhanced reliability. oneplus

  • Rated 1 out of 5 stars

    Terrible phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send this phone back 2 times already due to hardware failures. Avoid this phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone for great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast and responsive. Awesome haptic feedback. Battery life is really great. I charge 15 in the morning and have battery for 2 days with heavy use. Not a fan of the curved display but screen gets really bright and refresh rate is great. Camera is a really good camera. Better than most but not one of the best. End of the day geat phone for a great price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This is for OnePlus lovers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is okay but runs hot when charging. The software could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from iphone. I can say this phone stands up to the best. I also bought the samsung 23 ultra and used them both. I kept coming back to the One Plus 11. Comparing features, it didn't make sense to pay double basically for the little fancy pen. Which is cool but i found myself not using it. Anyway, buy this phone battery life is awesome. 100% charge in less than 30 minutes. Cool customization features and the camera is awesome as well.

    I would recommend this to a friend