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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 474 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the OnePlus 12 512GB (Unlocked)'s exceptional camera quality and long-lasting battery life, frequently citing these as standout features. Positive feedback also highlights the phone's performance, ample storage, and vibrant display. While some users expressed a preference for a different design, the overall sentiment towards the device is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 474 reviews
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Burned display

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this device. Fast and smoth, Impressive pictures, but..... After 7 months display has been burned:(((. And I sent service request to OnePlus they should be answer me in 24 hours, but I waiting already 5 days!! Probably I will never buy OnePlus again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    OnePlus world

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OnePlus world no iPhone I hate it I use OnePlus for 10 years ago again and recently I got 12 OnePlus it is very cool excellent I like it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    OnePlus 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the phone is good, battery life is excellent but everything else is just basic so if you have a OnePlus 11 or 10 is not woth upgrading thats just my thoughts.i have a galaxy s23 ultra and that phone is beast ..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever! I'm really happy with this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Device w/ Horrible Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OnePlus 12 is a flagship killer in its right, but since the merge with Oppo the company's care for not only their software uniqueness but as well as customer support has diminished severely. So will I say your getting a Stellar deal for what this device offers yes by far but it comes with the catch that the customer service is practically non existent, good luck getting your warranty granted they try every way to get out of warranty claims and it will take months for an answer as well as to see your device again if you send it to them. Other than that the fluidity of the phone is unmatched when it comes to Android phones well at least ones you can get here in the US otherwise Honor is doing good stuff with their OS as well

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent cell phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera takes high quality photos Screen quality is very good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgraded much needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best upgrade, from my old phone. I used to have a Samsung Galaxy s10e. Price was great for it being in excellent condition.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone..better than your apples and your samsungs..could not be more happier with my purchase..do you homework and compare specs..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product excellent customer service. Been

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product excellent customer service. Been using it no problem at all. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One plus

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phon3 i ever own. For the price is unbeatable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend these cell phones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own Samsung's in the past (junk), but OnePlus 12 cell phone's are legit. Highly recommend these cell phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OnePlus

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It has survived more drops than I'd like to admit but it's functionality and responsiveness surpassed my expectations. I truly enjoy using the phones from this brand. I would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolute beast of a phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute beast, happy with the purchase. Very easy to get it at Best Buy, just walked in, tell them what I wanted and got it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smoothness beyond!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a smooth, snappy, relatively bug free experience in a smart phone. Then this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with the phone and the phone screen is very strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better than my wife's Iphone 15 Ultra with almost half of the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recent upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my one plus 8pro very happy do Dad with how smooth this phone is performing for my everyday tasks!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    One plus 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a must have. Super fast with lots of options in the settings. Theres nothing not to like about this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone I have ever used the best OS and batter

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy with purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about buying the One +, but glad I did. It has exceeded all my expectations.

    I would recommend this to a friend