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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 474 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the OnePlus 12 512GB (Unlocked)'s exceptional camera quality and long-lasting battery life, frequently citing these as standout features. Positive feedback also highlights the phone's performance, ample storage, and vibrant display. While some users expressed a preference for a different design, the overall sentiment towards the device is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 474 reviews
  • Rated 5 out of 5 stars

    Amazing phone for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This competes with the s24 ultra in a lot of ways for a better price! My only complaint is the curved screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One plus buying experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well organised service and Swift delivery.details data provided from beginning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Venky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mobile is amazing. It's user-friendly. I would recommend this to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One plus 12 samsung killer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality value i like the os skin also!!!!! Been samsung loyal for years very impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, IR universal remote feature was a nice surprise and very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of Internal memory. Covers all my needs for downloading and photos.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Malfunctions Regularly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend the OnePlus. It unpairs itself from my Bluetooth devices all the time, it thinks the message app thinks my sim card is missing sometimes and other annoying malfunctions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Smartphone I like because is dual SIM card this phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth Issues!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone worked great, except I couldn't get Bluetooth to stop disconnecting from my vehicle, headphones. Phone was factory reset, fully updated, but still kept dropping. Glad I still had the phone this OP was supposed to replace. It never had these Bluetooth issues. What a shame.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone but..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone but certain Bluetooth devices just can't get loud enough volume can barely be heard. Usually on a phone call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to buy OnePlus again. I used first one almost 7 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oneplus 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It has many features that I love using it as my daily device.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Customer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone but the customer service I dealt with in the phone kiosk area were just kids who were talking to one another about what time they're getting off etc (I didn't care about that) but when I asked if they would swap my SIM card out and transfer my stuff from my old phone to my new 882$ phone, they said "no, only your carrier can do that" well, I work for T-Mobile and they're supposed to help me with that as part of buying a phone from them. Won't be shopping at Best buy again, just stupid service that I shouldn't have had to deal with after making a bigger than normal purchase from their empty phone kiosk. They just seemed incredibly lazy and it was extremely annoying and disappointing, considering Best Buy's prices are already relatively high, I expected better customer service and better manners used in that transaction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One plus review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and what the phone offers it's a pretty good deal

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 2 out of 5 stars

    Same great feel but battery disappoints.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is huge. Probably the biggest made by OnePlus. But, the battery life is comparable to the OnePlus 9. Quick Warp charging is great but it would be better if it can last for 2 days instead of just 1.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t see bullet holes in target at 50ft.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same ss title one two three four five six seven 123

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Charging speed

    Rated 4 out of 5 stars

    Great Performance, But Night Camera Falls Short

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the OnePlus 12, and overall, I’ve been quite impressed. The performance is outstanding – apps load quickly, multitasking is seamless, and gaming runs buttery smooth, thanks to the powerful hardware. The display is vibrant and responsive, making everything from videos to web browsing an absolute pleasure. Battery life is decent, and the fast charging is a lifesaver for someone like me who’s always on the go. However, the night vision camera left me a bit disappointed. While daytime photos are crisp and vivid, low-light performance struggles to meet expectations. Images captured in dim settings tend to lack sharpness, and there’s noticeable noise. Given the price point and how far phone cameras have come, I expected more from the OnePlus 12 in this department. If photography, especially in low-light conditions, is a priority for you, this might not be the perfect fit. But if you're after stellar performance and a great all-around experience, the OnePlus 12 still stands out as a solid choice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buying a phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bad luck with the salesman who helped me when I bought my phone.He sold me the 2-year warranty but never told me I had to pay a $79 copay.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OnePlus 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is faulty and phone glitches and restarts randomly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Most probably a defective phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot review it, it came, on charger for two hours, only initial screen, then black screen, then initial again. When not on charger, nothing happened. Most probably a defective phone, i dont know

    I would recommend this to a friend