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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 475 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the OnePlus 12 512GB (Unlocked)'s exceptional camera quality and long-lasting battery life, frequently citing these as standout features. Positive feedback also highlights the phone's performance, ample storage, and vibrant display. While some users expressed a preference for a different design, the overall sentiment towards the device is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 475 reviews
  • Rated 1 out of 5 stars

    Most probably a defective phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot review it, it came, on charger for two hours, only initial screen, then black screen, then initial again. When not on charger, nothing happened. Most probably a defective phone, i dont know

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone I think I am probably paying triple what I should have to pay though

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third OnePlus phone and I'm very disappointed. The phone freezes, and the refresh rate isn't working properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible phone!! Such a huge regret! I Majorly regret this purchase. The volume is very low in my customers can't hear me. I constantly am losing signal and my customers cannot hear me. Do not purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason, I could not receive calls , the curious thing is that I had data but calls I could not do , I tried several SIM cards, but with all of them doing the same, I went back to the store and they returned the money even though with a payment of 45 dollars they charged me to return the phone ,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waiting for my order

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still no phone, should have arrived but nothing. I canceled my order from Amazon since the Best Buy site this would arrive sooner. Well, after chatting with the OnTrac customer support, they have let me know their estimate was not accurate and now can't tell me when this will arrive. I should have kept my order on Amazon, and BestBuy, you should find a different shipping provider. I will update my review once I receive my phone. Hopefully it is not lost in the mail somewhere.

    I would recommend this to a friend
  • Cons mentioned:
    Design

    Rated 1 out of 5 stars

    OnePlus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy and very bad design. Looks like a cheap phone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Two by two

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not top level material. Operation system slag.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Charging speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome mobile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all the devices is up to my satisfaction, Pros, Good display Used more than month, has good speed, Sound out put is awesome, there is significant difference between my old mobile and OnePlus 12, in headphones and also in my car sound system, Play few games and it is fast no hanging issues that I had in my old mobile, Photo quality is super. Cons- little more weight, back camera is huge, for me, not giving good look. Overall it is 8.5 out of 10...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone ever apps keep getting stuck it doesn't really work properly you cannot return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished tech no go

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera doesn't work properly. Always remember it was refurbished for a reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed, Overall performance

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. Lasts all day, charges lightening fast, and it's performance is top notch. For the price it really can't be beat. And for anyone on the fence because of the curved glass, it's literally never been an issue at all and I barely notice it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    An absolute Gem!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So coming from the pixel 8 pro this has been an amazing upgrade! I was surprised to find it better in every aspect. The camera is polished, the screen brighter and more vibrant, battery life at least as good, user experience faster and smoother. Apps launch quicker, cell reception is better, no weird random issue like keyboard not opening, loss of signal, touchscreen not registering like the pixel. I can't say enough good things. My wife also made the jump after having the last 3 pro versions of the pixel, she has a similar level of praise for the device. Only down side is if you join the red cable club the custom service takes weeks to get anything fixed for you

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Charging speed

    Rated 5 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone , Fast , excellent camera, last long battery, huge memory capacity

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very snappy!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My OnePlus 7 Pro finally bit the dust, and after some research, decided to go with them again for the replacement. So glad I did! While not quite stock android, there's still little-to-no bloat, and everything runs so much smoother on modern hardware. It looks gorgeous, especially the back, and the form factor is almost exactly the same as my old phone. You still have to enable the high refresh rate, seems silly to just opt out of such a luxury by default. It's a great device for gaming and the battery, and probably one of the best android phones money can buy imo.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    OnePlus 12, most underrated flagship phone in 2024

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many iPhones, still have the 14 Pro, have the Google Pixel 7 Pro and S23 Ultra. The OnePlus 12 in my opinion is better than all of those . No it's not perfect but the price, battery life and charging speeds, should make you rethink buying from the big 3.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    one plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very excellent phone if I had to buy it, i will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone, better camera.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone! The battery has really improved, but the best part of it is the camera. It is impressive!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone!!! Same level that s24 ultra. Great camera, great interface. Charge is insane

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OnePlus 12 is an awesome phone. I have been wanting to try OnePlus for quite some time now. I'm glad that they finally came to the US. The functionality has so far been very good after getting used to the phone. The camera is the best I've ever seen on a mid-range priced smartphone. I love it.

    I would recommend this to a friend