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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 467 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the OnePlus 12 512GB (Unlocked)'s exceptional camera quality and long-lasting battery life, frequently citing these as standout features. Positive feedback also highlights the phone's performance, ample storage, and vibrant display. While some users expressed a preference for a different design, the overall sentiment towards the device is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 467 reviews
  • Rated 5 out of 5 stars

    Best Buy pulled up clutch when others couldnt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10. This phone was for preorder via Amazon and Best buy only. I preordered it via Amazon 1 month in advanced. Day of release, no update when id receive the phone. 2nd day nothing. Checked out best, they had 1 left. Bought it in 2 minutes via their website, and was ready for pickup 25 minutes later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One plus 12

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good only the battery I expected to get more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed, Overall performance

    Rated 5 out of 5 stars

    Great if you are transitioning from Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this during the promo earlier this year. Sadly as the time I am writing this, the $650 promotion price is no longer available :( 512GB at this price point? Now that's a steal. I basically never have to worry about running out of storage again (came from iPhone 12 with only 64 GB). I've been using Apple iOS for a while so using the OxygenOS (which a nice blend of Android and Apple features/UI) was very pleasant. Made the transition very easy. Speaking of transition, the feature to transfer all the data from my iPhone to the OP 12 (via lighting to USB-C) was pretty seamless. It even transferred ALL of my text messages and most of the apps. Also amazed by the battery life. It can basically last an entire day or more, depending what I'm doing (GPS, watching YouTube/Anime/Netflix, recording videos). This also comes with the 80W charging brick, which can charge from <10% to 100% within 30 min. The smooth 120hz refresh rate is very nice to have. You can also customize the "app-specific" refresh rates to 60hz for ones that do not need it. Personally I left it at 120hz and have not touched those settings. I haven't done any heavy gaming. Only games like HSR, ZZZ, Umamusume, and TFT. For those games, they perform pretty well without any overheating or slowdown issues. Only issue I had at the beginning was with Android Auto. My car did not work right after plugging it into my vehicle. Luckily, I figured out how to fix it by uninstalling Android Auto from my phone and re-download it from the Play Store. Finding the right case and screen protector for the OP12 can also be difficult, since this product line isn't as popular as Apple or Samsung. Amazon was basically my only choice (which I don't mind. I'm an avid Amazon buyer) Almost 10 months in, I am very happy with this purchase!! Will totally stick with Android from now on. Maybe even another OnePlus product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Charging speed

    Rated 5 out of 5 stars

    Loved the phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright, so I’ve been using the OnePlus 12 for two years now, and have never seen any problem yet First off — that display is lit.It’s bright, sharp, and ridiculously smooth. Scrolling feels like butter (the good kind, not the cheap kind). Whether you’re gaming, bingeing Netflix, or doomscrolling at 2AM, the screen does not disappoint. Performance? Oh, it flies. Snapdragon 8 Gen 3 + enough RAM to embarrass my laptop = zero lag, even with a dozen apps open. Multitasking? Handled. Battery life is another win — it easily gets through a full day, even with heavy use. And when you do need to charge? Boom — full tank in like 25 minutes. OnePlus charging is still king. Cameras? Surprisingly good this time. Low light shots have really improved, and the colors feel more natural (finally not everything looks like a filter from 2015). Maybe not Pixel-perfect, but definitely reliable for Instagram, trips, and food pics.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed, Ram

    Rated 5 out of 5 stars

    A great device for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oneplus 12 is everything as advertised. It's fast, battery life is outstanding, display is second to none and the camera is as good as all the other high end devices. For my purchase price of $799, why would I consider spending $1,000 to $1,500 for a different flagship from Pixel, Apple or Samsung. Oh, did I mention 16Gig of ram, and 512Gig of internal storage, a pre-applied screen protector and charger. Who else provides you with all that? I'm very satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed, Ram

    Rated 5 out of 5 stars

    great phone!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal!! It runs so smooth and I like the fast charging, and it take about 30 min to charge from 5% to 80%+. I just switched from a Pixel 7 to this OP 12, my wife is stilling using OP7T and OP has been very reliable. I also like the big battery, and it lasts me 2 days without any problem. Now, with 512 GB memory (4.0 UFS storage!! not 3.0), no need to worry about storage. Also, no problem of opening multiple apps, I can switch back forth easily. My old Pixel only have a small RAM, even though it looks like it keeps multiple apps, but when you trying to switch back to a previously opened app, it just restarting the app because it has so less memory and cannot keep all of them open. Great phone that you get great hardware and it cost only half of those top brands.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Charging speed

    Rated 5 out of 5 stars

    A very powerful device at a very low price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started out my smart phone years with iPhone and eventually moved over to Samsung. Both iOS and Android are great platforms! I just liked the extra freedom I have with Android more so I've stuck with Android. I've mainly focused on the midrange phones for my needs. Plenty of decent features for a low price compared to the overpriced flagships. The OnePlus 12 with it's lower price compared to Apple's and Samsung's flagships is my first true flagship phone and it is pretty darn amazing! A really good camera, the latest Snapdragon 8 Gen 3 processer and 512GB of onboard storage this phone is a stylish beast! Buttery smooth and a multitasking supercomputer and phone that sits quite comfortably in your pocket when not on use. I almost forget, because I never worry about my battery dying on the middle of the day, the battery life of this phone is AMAZING! If you are wanting aore powerful phone but not wanting to pay upwards of $1200 to $1400, the OnePlus 12 is an excellent option! I even here the model below this one, the OnePlus 12R packs a lot of goodies into an even lower price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Charging speed
    Cons mentioned:
    Design

    Rated 5 out of 5 stars

    Great Phone, FAST Charging!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, excellent cameras and love the OS and lack of bloatware. Before this phone I had stuck to the Pixel series but this was a nice change of pace. I hope that in the future they do away with the rounded edges but otherwise, I have enjoyed the phone. The one feature that will probably keep me from going back to a Pixel is the Supervooc charging. I can quickly charge my phone while I get ready to head out the door in the morning rather than having to plug it in over night and risk a fire or battery overcharging all night long.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Charging speed

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I've owned so far and I traded my Samsung S23 Ultra for it. So glad I did. Build quality is superb and screen is out of the world. Tons of ram and storage, 512gb, charges super quick too. Call quality as been top notch and surprisingly good on the OnePlus buds pro 2. Only down side is the case options. Not too many manufacturers making care but Spigen makes the tough armor case for this and it's a win in my opinion. Battery life is insane and longer than my S23 Ultra. Cameras have been great though I'm not the biggest picture taker but the ones I've taken has been very very good. Fingerprint reader is way more reliable than my Samsung. Think I've found a company I'll be sticking with as long as they keep making phone of this quality. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Charging speed

    Rated 5 out of 5 stars

    A great smartphone with a very minor downsides.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I said, this is a great smartphone. It has many great qualities such as, a great screen, great speaker, great performance, great camera, great battery life and a moderately low price (compared to other flagships). The best thing is the price; it has flagship specifications without the price tag. This is easily a two day phone. When the charge is low, you can too it off with the included, YES included, fast 80W charger. They finally bought back wireless charging which is very fast as well, 50W given you use the appropriate wireless charger. The downsides are, for me at least, the curved screen, very slippery back and the lack of proper ingress protection; although it had IP 65. Curved screen serves no other purpose than looking cool. So uf you can look past those minor inconveniences, this is a great Android smartphone. I highly recommend this to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Charging speed

    Rated 5 out of 5 stars

    Best phone money can buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off the price this flagship starts off undercuts the entire competition. The only other flagship phone that could come close for this value for money isthe Pixel 8 Pro on sale. This phone has top-tier hardware, with the latest processor, screen technology and battery efficiency. Dolby Vision + Atmos certification also makes it stand out from the rest. High PWM flickering allows for excellet eye comfort. 4500 nit peak brightness is unparalleled. Speakers are full, haptics are exemplary. Camera quality can vary in my experience, from being as good or even better than the competition to being slightly underdetailed. I would still say it's definitely not a deal breaker, and is the best camera a OnePlus has ever had. 80W fast charging is life changing, and battery has been lasting for about 11 hours screen on time. It's the best phone OnePlus has released in years, and worthy of being the celebration trophy for a decade anniversary.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Charging speed

    Rated 5 out of 5 stars

    Samsung Replacement going well!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an alternative from purchasing a flagship phone from Samsung, this phone has been quite a different and amazing experience so far. The camera is very great, the snappy response of the phone is very responsiveness and conpetes with the greats. I couldn't be more happier with a new phone experience entirely coming from a Samsung S20 and trying out the S24 for a few days for comparison, this just is a better experience. There are few features missing like a Dex functionality, but these features are more likely things the average user would never use. The charging as well is blazing fast, I bought an extra brick and a car charger for that SUPERVOOC Charge at 80W and it is just a must for phones in 2024-2025 The display is somehow way brighter and more sharp than that of Samsung S24 is quite insane that it was achieved at a much lower cost too, while maintaining amazing battery life. Could not recommend this phone enough to anyone wanting to swap away from Samsung, an upgrade to their older phones or even as a swap from the iPhone ecosystem

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Charging speed, Ram

    Rated 5 out of 5 stars

    Great Value Phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this device amazing! It's powerful, fast and has a excellent screen. The cameras as re up there with the best. I have the 512 GB model with 16 GB RAM. With the Snapdragon 8 gen 3 it performs as well or better than all the flagship phones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Charging speed

    Rated 5 out of 5 stars

    Great, fast, sexy phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll keep this short. I had a Galaxy S23 plus before this phone and it was great, however the battery life was becoming an issue. After researching numerous phones in the flagship realm, this one was the only one that made the most sense. I understand the Galaxy S24 Plus and Ultra have superior cameras, that was one thing I didn't care that much about. The battery life and charge speed really drew my attention. I've had a OnePlus 5t in the past and loved it, so this was a fairly easy transition. At moderate usage I can get 2 full days of use out of a single charge. It takes literally 28 minutes to go from 3% to 100%. The screen is beautiful and it's very snappy. I've had it for 2 weeks now and the transition has been super smooth. I highly recommend this phone. The picture quality is much better than I thought it would be. Overall I'm very happy with it, and strongly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Charging speed

    Rated 5 out of 5 stars

    Excellent Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 1+10 pro and couldn't be happier. Battery is amazing, getting 1.5 days vs a few hours with the OnePlus 10 pro. Camera is great, screen brightness is great, android 15 works great, just an overall great experience. Super fast charging, I no longer need to put on charger overnight as it only takes 20min to fully charge from 20%. The best part was getting open box excellent for under $500! Phone was brand new!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Charging speed

    Rated 5 out of 5 stars

    Best phone I've owned in 28 years of phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding battery life. Fastest charging of any phone I've ever had (and I've had a lot of brands and models). Not a slippery back! It doesn't seem like that's important, but it totally is. The cameras are outstanding - more true to life than Samsung, which have become oversaturated in my opinion. I can't say enough good things about this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed, Ram

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has all the features I wanted and plenty of storage also battery last 2 days. With a fast processor and 16gb of ram it works very smooth. Best Buy had a great price and great service. I'am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ram

    Rated 5 out of 5 stars

    Not a Samsung, nor an Apple -

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pixel 8, kept it 14 days and returned it for this. Should have bought this initially. Excellent battery life, excellent screen, I like the Oxygen OS personally, phone came with 16gbs of Ram, and 512 gbs of memory. So far very satisfied. Takes perfectly good photos for me - and has a crazy zoom of 120x. Hopefully it lasts as long as the LGV30 I used for 7 years (and only quit using due to Android no longer being updated past Android 9). This OnePlus 12 is an awesome phone if you aren't an Apple Fan, and like something other than Samsung . . . Very happy customer here.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great phone with no nonsense OS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Op knocked it out of the park with such a solid phone with amazing performance, splid battery life and tons of customization. You can literally make this phone yours with customization. Using it from say one I could feel the smoothness of the UI and the features. Whike AI fearures are miasing its nothing to deter you away from a wonderul experience. Gaming in this phoen works like a charm. Easily one of the best gaming phones with vapor cooling and sustained frame rate performance. Only downsides would be lack of health features which is essential if you keep track of your well being but that can easily be solved by buying oneplus watch 2 and that should sync the health metrics with native oneplus health app or google fit app. Standby battery time is also excellent. Plus the setup with google fi wad easy and excellent although since this phone is not officially supported by google fi some features like automatic network switching, 5G speed might be missing but nothing that takes away from your general day to day usage. Forgot to mentjin camera performance is also solid with Hasselbad color tuning and with the new software update it shoukd let you toggle between master mode which is essentially pro mode giving you tons of flexibility. The usability is also top notch with such a large phone feeling like a small phone in hand again makes it very easy and pleasant to use. All in all get this phone and you will keep loving it!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Charging speed

    Rated 4 out of 5 stars

    Upgraded

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded from OnePlus 11 to try to catch a few hundred bucks off and to get more memory. Not too much difference between the 11 and 12 to be honest....camera is a bit better on this 12. Both phones get very good battery life, which is ultimately what's important to me because I don't want to live my life next to a charger. TAlso, the charging for both versions are super fast...around 15 minutes. Wish it was waterproof.... It's a new phone so good cases are hard to find. I bought a Poetic Case that's doing the job so far.

    I would recommend this to a friend
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