Customer Ratings & Reviews

Solid phone. Very fast compared to my Galaxy s20+. Overall happy, though I wish I had stayed with Samsung. But it's only for the software. Only gripe about the hardware is the phone speaker. When i pick up for a call, the natural position to my ear is off. I have to move the phone around to find the optimal position to hear, and the volume is not very loud. I don't like the slider on the side for ring/vibrate/silent either. All in all, i like it with only a few minor gripes.

I upgraded from a OnePlus 8, which I had for 4 years. Because of my great experience with the 8, I upgraded to the 12R. I truly love the OnePlus 12R that I've had for a month now. It's a great phone for a great price. I am most impressed with the battery life and the super-fast charge. I can get from 50% to 100% in under 15 minutes.

This is a very good mid range phone for thr price . It is fast and the right size also. I have no complaints

I've been enjoying the phone, it takes good quality pics, the video is pretty good and the speed of the procesor very reasonable. I am giving it 3 stars because after one week of use there was a bubble on the screen. It is very strange but I am thinking in return it to get it replace or to get a different brand. Still deciding...

Excellent phone, with high resolution, lightning fast and durable battery.

Love the phone! Great battery life, love the camera!

Great phone for the price.We have good luck purchasing @ best buy for all of phone needs ,the staff and the selections are spectacular! If you need a phone ,we stand by Best Buy 100% .i also recommend purchasing insurance because phones are expensive these day's and its piece of mind.

it was an open-box item. However, the package did not include a charger for the phone. the charging cable provided showed signs of wear and cracks in the connectors.

MY PHONE IS CRAZY GOOD, HOWEVER THE SALES PERSON TRICKED ME BUY USING MY PURCHASE TO ENROLL ME FOR A MEMBERSHIP THAT I DIDNT ASK FOR OR NEED. IT ALSO COST ME $50.00 FOR THE MEMBERSHIP AND STATED NUMERIOUS TIMES THAT I WOULD GET MY $50.00 BACK IN 2 DAYS.(A LIE). THIS EMPLOYEE LEFT A BAD TASTE IN MY MOUTH FOR PURCHASING ITEMS THERE. I DONT KNOW IF THEY HAVE A CERTAIN QUATA THEY HAVE TO MAKE DAILY, HOWEVER MY $600.00 PHONE TURNED INTO $700.00. I HAD TO CALL CUSTOMER SERVICE OVER THE PHONE THE NEXT WEEK TO CANCEL THAT MEMBERSHIP THAT I DIDN'T NEED AND GET MY MONEY RETURNED TO ME. SO YOU WANT TO KNOW IF I WOULD REFER SOMEONE TO BEST BUY, POSITIVELY NO!

The best phone better than iPhones, a better camera, better screen

Oneplus knocked this one out the park. Very fluid,phenomenal charging speeds that you dont see in tje major flagship brands. Must buy

Good phone at a good price. Fast processor. Great battery life.

Excellent phone for a great price. I really love it

An excellent phone, I recommend it, it is an excellent option

Very good phone, ultra fast and very reliable, many months later still working like the first day.

This is a very nice phone, runs very well, only problem is Verizon, apparently it has the wrong code for Verizon voicemail. Verizon can't fix and I don't know if OnePlus even knows.

Great phone battery life immaculate nothing beats this phone!

Great battery life and the speed of the interface is great. Highly recommend it. The one negative it's not compatible with boost network sim cards for some odd reason. Boost service is not great anyways so a blessing in disguised.

One of the best cellphone, it really worth buying.

Awesome phone I love every single thing from it!!!