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Customer reviews

Rating 4.6 out of 5 stars with 246 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the exceptional battery life and impressive camera quality of the 12R 256GB (Unlocked). Positive feedback also highlights its performance and ample storage, while some users mention issues with the screen and the lack of wireless charging. The phone's price-to-performance ratio also receives praise. Many appreciate the smooth user experience and the generous RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 246 reviews
  • Rated 5 out of 5 stars

    Great phone for cheap!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic upgrade for my wife, she went from a 7Pro to this loves it, fast beautiful display and water doesn't effect the screen so her active lifestyle isn't held back by her phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    more value for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good alternative to iphone 16 at much cheaper price and more camara features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellet phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was very good. I strongly recommend for others.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Freeze and Restart

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone seemed promising, it had all the basic features you need with a nice sleek design. The battery life is great, lasting all day with heavy app use. However, I have only had this phone 2 weeks and the last week it has been constantly freezing and restarting. I've checked for all kinds of updates, and checked my storage and settings, nothing seems to be wrong, but the phone has become unusable at this point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this phone is the best by far, easy setup and nice looking. Operating system easy to navigate. Clear and detailed display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technology

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technology works good for me the same as my OnePlus 12

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone low price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it. One Plus has always been a favorite of mine since they came out with the 7. And this is definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for a good price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this phone a lot but I couldn’t keep it. Leaving the Apple ecosystem is hard but this phone is pretty cool and looks super nice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Phone itself was in excellent condition, but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered excellent condition which should have come with all original accessories and cases. I only received a small cardboard box with an unbranded charging cable, and the excellent condition phone. I contacted the online customer service, I was told to get any local stores to get OnePlus original accessories by talking to the warehouse staff. Unfortunately after driving to the warehouse, the customer service staff was very impatient and didn't want to do anything but telling me to return. Very frustrated and unhappy with the resolution. BTW, always remember to record a video while you open the package especially an open box item.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance on every aspect except for the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One plus

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone all possible features for half of Samsung price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Processor speed
    Cons mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    As good as phones twice as price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone outperforms a Galaxy s24 ultra. Or at least it did for me. I had bought the Samsung first and it worked okay acceptable for the price. Only problem was a screen flicker now and again. Obviously for well over $1,000 a screen flicker is not acceptable. When I returned it I saw this on sale with 16 GB of RAM and 256 GB of storage for $529. Of course the salesman said I would not be happy with the OnePlus because it could not compare to Samsung. Well my experience is that in performance mode it outperforms the Samsung as I run many apps at one time for work. The only thing I don't get which isn't a big deal for me is wireless charging. The OnePlus using the provided charger is ridiculously fast. I usually plug it in at about 50% and it takes no longer than 15 minutes to be 100%. Samsung doesn't even come close. I couldn't recommend this phone anymore it is just amazing especially in the price bracket. I don't take a lot of pictures so I can't really comment on cameras. But for a performance work horse phone it ticks all the buttons. And I kind of like the curved screen. So unless you're trying to be a professional photographer or just can't live with out wireless charging then this phone will do everything that a phone twice as price will do. Again this is just my experience after a month but this phone is really amazing. It has no problem handling anything I throw at it and did I forget to mention not only does the battery charge really quick but the battery lasts me 2 days with frequent use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone and I would recommend this phone to anyone that really loves gaming on their phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    12r rocks!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unlocked phone! Great upgrade over my Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5* rating for the mobile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mobile…delivered on time. Package was good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with minor annoyance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what you expect it to. Only complaint is the curved front glass

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Device No accessories in Stock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not capable of using a Micro SD and Best buy didn't have any screen protectors or cases so ended up paying the restocking fee before leaving the store and purchased a Samsung Galaxy S24 FE at the same price was a good day All in all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is affordable and has very good quality, especially in the photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and fits my needs. Easy to navigate the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One plus 12R

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, I would highly recommend this phone to all my family and friends

    I would recommend this to a friend