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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 247 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the exceptional battery life and impressive camera quality of the 12R 256GB (Unlocked). Positive feedback also highlights its performance and ample storage, while some users mention issues with the screen and the lack of wireless charging. The phone's price-to-performance ratio also receives praise. Many appreciate the smooth user experience and the generous RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 247 reviews
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 3 out of 5 stars

    Good overall performance but got abubble on screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been enjoying the phone, it takes good quality pics, the video is pretty good and the speed of the procesor very reasonable. I am giving it 3 stars because after one week of use there was a bubble on the screen. It is very strange but I am thinking in return it to get it replace or to get a different brand. Still deciding...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    OnePlus 12r

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone! Great battery life, love the camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't get a better phone for the price. It is just as quick as my galaxy 22 ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung OnePlus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price.We have good luck purchasing @ best buy for all of phone needs ,the staff and the selections are spectacular! If you need a phone ,we stand by Best Buy 100% .i also recommend purchasing insurance because phones are expensive these day's and its piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone camera could be better display is great

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent phone for a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good mid range phone for thr price . It is fast and the right size also. I have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OnePlus: Never Settle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone. It’s a good value but it’s identical to the Flagship phone of the previous generation. It’s affordable performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY EXPERIENCE BUYING A PHONE AT BEST BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY PHONE IS CRAZY GOOD, HOWEVER THE SALES PERSON TRICKED ME BUY USING MY PURCHASE TO ENROLL ME FOR A MEMBERSHIP THAT I DIDNT ASK FOR OR NEED. IT ALSO COST ME $50.00 FOR THE MEMBERSHIP AND STATED NUMERIOUS TIMES THAT I WOULD GET MY $50.00 BACK IN 2 DAYS.(A LIE). THIS EMPLOYEE LEFT A BAD TASTE IN MY MOUTH FOR PURCHASING ITEMS THERE. I DONT KNOW IF THEY HAVE A CERTAIN QUATA THEY HAVE TO MAKE DAILY, HOWEVER MY $600.00 PHONE TURNED INTO $700.00. I HAD TO CALL CUSTOMER SERVICE OVER THE PHONE THE NEXT WEEK TO CANCEL THAT MEMBERSHIP THAT I DIDN'T NEED AND GET MY MONEY RETURNED TO ME. SO YOU WANT TO KNOW IF I WOULD REFER SOMEONE TO BEST BUY, POSITIVELY NO!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Oneplus a plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone at a good price. Fast processor. Great battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    open-box OnePlus 12R

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was an open-box item. However, the package did not include a charger for the phone. the charging cable provided showed signs of wear and cracks in the connectors.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    12R

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oneplus knocked this one out the park. Very fluid,phenomenal charging speeds that you dont see in tje major flagship brands. Must buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone better than iPhones, a better camera, better screen

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice phone, runs very well, only problem is Verizon, apparently it has the wrong code for Verizon voicemail. Verizon can't fix and I don't know if OnePlus even knows.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    One plus 12r

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and the speed of the interface is great. Highly recommend it. The one negative it's not compatible with boost network sim cards for some odd reason. Boost service is not great anyways so a blessing in disguised.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Screen

    Rated 3 out of 5 stars

    Regular cellphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fingerprint sensor is horrible, very poor precision, also the curved part of the screen causes accesses or applications to be activated accidentally with the inside of the hands, the camera is good but you need to learn how to use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with great features. Comparable to any top flagship smartphone. Also best buy costumer service is great. Order it online a Friday afternoon and got it delivered on Sunday morning. Amazing service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OnePlus 12R

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, with high resolution, lightning fast and durable battery.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect phone for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, ultra fast and very reliable, many months later still working like the first day.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excelent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent phone, I recommend it, it is an excellent option

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone battery life immaculate nothing beats this phone!

    I would recommend this to a friend
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