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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 252 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the exceptional battery life and impressive camera quality of the 12R 256GB (Unlocked). Positive feedback also highlights its performance and ample storage, while some users mention issues with the screen and the lack of wireless charging. The phone's price-to-performance ratio also receives praise. Many appreciate the smooth user experience and the generous RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 252 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I had a 1plus 12 before and wasn't expecting this phone to be as good. After 3 months Iv discovered it's just as good and better in some areas for way less money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OnePlus

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love one plus brand, would recommend who are sick of a Apple or Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone does phone things, fast, efficient, would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone under $400!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth OS, great battery, fast charging and good battery set (mostly de main). Basically, a perfect phone under $400 if you could get it at that price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is good as Initially the phone was marketed as New Phone, after making the payment I had to go and pickup the next day where it was determined that the item is an open box and reduced the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love OnePlus phones at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third OnePlus phone and I'm so happy best buy is providing access to such a great product. Their website let me find the phone I wanted at a price I could manage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of memory for storage. Much better than any Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Picture perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the versatility, and the pictures are perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good in everything but you need a case or you will touch the sides by mistake several times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product, easy to follow the system, the specs are great and enough for the day to day tasks. Camera resolution is awesome, more than confident with it. Totally recommend it cost benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Absolutely thrilled with my recent purchase! From the moment I received it, The quality far exceeded my expectations, and it has quickly become an essential part of my daily life. Couldn't be happier with my decision to buy this product!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth buying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone, very fast for gaming and editing. Price drop on this model was amazing. 5 stars overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would highly recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, came brand new and in mint condition would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to switch to Verizon. I like that there are not pre installed apps. Happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loyal brand customer!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continuing on in the OnePlus family. Great phone would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mobile of One plus Nord i like very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price. Went from Samsung to the ONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Buy One plus Cool Blue phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The One Plus Cool Blue phone is a great product. It is beginner friendly and also a good investment. I would recommend it to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for cheap!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic upgrade for my wife, she went from a 7Pro to this loves it, fast beautiful display and water doesn't effect the screen so her active lifestyle isn't held back by her phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Freeze and Restart

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone seemed promising, it had all the basic features you need with a nice sleek design. The battery life is great, lasting all day with heavy app use. However, I have only had this phone 2 weeks and the last week it has been constantly freezing and restarting. I've checked for all kinds of updates, and checked my storage and settings, nothing seems to be wrong, but the phone has become unusable at this point.

    No, I would not recommend this to a friend
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