Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 340 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the 13 512GB (Unlocked)'s camera quality, battery life, overall performance, and charging speed. Many appreciate the phone's design, ample RAM, and fast software. The only concern raised by a few users was related to Bluetooth pairing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 340 reviews
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Phone! Less expensive than the big names.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the money! Haven't come across anything I don't like about it yet. Have had it 2 weeks only. Actually got this phone only because of some connectivity problems with my Pixel 9 ProXL and tired of missing phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 2 out of 5 stars

    Over-hyped and overpriced.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't believe the hype. This phone has three positive qualities: Battery life Charging speed Lightweight The cons are everything else: Trash speakers (they get loud, but sound horrendous). Trash camera (every picture is slightly blurred and with no sharpness. It leaves out fine details). The screen displays colors poorly no matter what adjustments you make. While playing games there are stutters, like the screen refresh rate doesn't know what to settle on. There is a severe lack of accessories from reputable companies for this phone. The vegan leather back looks nothing like the photos and instead is sun-bleached dull blue color than feels like brittle paper. If this phone cost $600, then some of these issues could be overlooked, but at $999 you should definitely look elsewhere. I honestly have no idea why others are rating this phone so high

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones I've used in a long time. If you're even considering buying one just get it. You won't regret it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone with best camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the camera on this phone is amazing. i would say it took better picture than another phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good experience, both on phone and services.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It was a gift, so I'm not using it, but for now she says the product is as it's describes, fast, lightweight good camera. As it comes, i'll return and I'll renew My opinion. About BESTBUY, everything was perfect. I had to change the pickup person, I did through costumer service chat and it worked. Perfect presentation, no bad comments about the platform and the service, five stars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OnePlus makes great phones and I really like this one

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the one plus brands! Best quality phone! Easy to use if you are not tech savvy!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic cellphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new phone. It's an upgrade from my old One Plus 9 Pro. Everything about the One Plus 13 is better than any phone I have owned!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has been surprisingly easy to use and set up. Battery life has been amazing, and has lasted multiple days with minimal charging

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    OnePlus 13

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant phone. OnePlus never disappoints on its new offerings.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best decision

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not switch back to Samsung. It was a bigger transition from initially changing from Apple to android. The OnePlus 13 is a refreshing and we'll thought out design that sets itself apart from other android phones. Needless to say, I'm thoroughly impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Android phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone as a gift for my cousin. He had a Moto G100 and loved that phone so much. But it was time for him to upgrade. He wanted something similar and he enjoys gaming on his phone. Sadly there isn't any SD card slots on premium phones. Also he prefers a pure Google experience with a minimalist UI. So Pixel would have been a great choice but the Tensor G5 isn't enough. I'm actually kinda torn between the 2 phones. I highly recommend this phone over a Samsung Galaxy Ultra. It has all the same specs and hardware for a cheaper price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Phone!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best phone I've ever owned. Moving back to Android from an iPhone 15 pro Max. Glad I went with this. Love the IR Blaster!! Pretty much everything about this phone is leagues ahead of the 15 at much more aggressive price. Never going back. Strongly recommend! Purchase it now before the tariffs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone for people well verse with OnePlus

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the phone for three main factors: battery life, screen brightness, and vegan leather. If you are an android user and need something which can last for a whole day pretty easily then this phone is a must try. The vegan leather at the back feels really good to touch (much better than those glass phones). However, the only thing which I think I don't like personally is the UI experience. OnePlus has transformed the UI in the last couple of years and I am not a big fan for this. I will rather prefer something more like Pixel UI over other Android UIs.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Charging speed

    Rated 5 out of 5 stars

    1 + 13 = Amazing!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. Fast, great camera. Awesome storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Overall a good package,value for money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this cellphone for the last 16 days now. I got the open box deal with the best buy and believe the phone is beast. The specification is good and the phone is working like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this phone changed from an iPhone to this one feels great. Has everything I need. I enjoy being on this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Blazing fast, imperfect software.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stupidly fast phone. Everything about it is snappy. The only downsides are the cameras and some software issues. Ran into issue with using passkeys with bitwarden which I resolved by switching to a Pixel.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Well Thought Out and Reliable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third one+ phone. They have been reliable and well thought out. I like the side switch that lets me change the alert mode. I can go from audio alert to vibration alert or switch to silent mode. with this feature I can change the alert mode without removing the phone from my pocket.

    I would recommend this to a friend
Sponsored