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Customer Ratings & Reviews

Your price for this item is $214.99
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The comparable value price is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 295 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the impressive camera, affordable price, long battery life, and large display as positive aspects of the OnePlus 9 5G 128GB (Unlocked) smartphone. However, some users have concerns about occasional overheating issues, software differences compared to previous versions, and connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 295 reviews
  • Pros mentioned:
    Camera, Display

    Rated 5 out of 5 stars

    Great value top of the line phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent phone with a fast 888 processor that provides excellent 5g ability. Finally, OnePlus is supporting wireless charging and it works well. The screen size is wonderful for reading. The cameras worked well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Open boc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. Charges really fast. Fast, very good picture bought as open box deal. Phone's battery was dead out of the box and took a while to charge but no problems after that

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was right, it's a great phone. Awesome speed, camera and options. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good affordable phone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing smartphone for the price I got it ($160). After a year of use battery holding strong. Also never had any issues with storage/memory that are described in some reviews.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good until they ruined software

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oxygen OS 12 is subpar and a storage bug that uses 99% of the system memory

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid phone, okay camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, very fast and snappy. Good design, feels very sleek and runs everything very well. Only complaint is that the camera is not as good as some of the competition but is definitely an improvement. This all is coming from someone who upgraded from a OnePlus 6. 10/10 recommended if you can get it open box, for full price I would say it's about 8-9/10.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but cameras are lacking, fast charging is the best I’ve seen

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Really nice phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast snappy software, great display, premium feel. Camera might not be the best but does take good photos. Warp charging is a game changer 30 minutes for a full charge from 0% to 100%. Overall so far so good no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One plus nine

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, love the fast charging and love the overall performance of the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OP9

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone, have had barely any issues after multiple years of use, only complain would be the battery life decreasing after a couple while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice made

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone work so good never had any issues, we do all our work related to credit cards and social on this phone and watch a lot of videos never had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone and amazing store experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is good for use, I even changed my back glass by myself, and I have some issues ordering online, but the store manager is good to offer me help, 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend oneplus

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone. It was really good while it lasted, Its shame i broke it without a case, but that is on me

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone. Great display. Subpar camera.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoy enjoyed this phone so far charges quickly and battery more solid than I expected with the 120hz screen. But when taking pictures I have had issues with colors being washed out.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great phone but not for me, it has all the specs of a good phone and for the price it isn’t that bad when you get a deal. Ultimately the phone wasn’t for me because switching between my iPhone an this I have more flagship features. Giving this to my brother but still a good phone, getting replaced for the pixel 6 pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    open box excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cellphone bought open box excellent. the only problem i didn't received charger and cable origina because when u buy open box excellent it said ill bring original parts that is my only complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and hassle free experience. However, if there is an issue with the product while it is under manufacturer's warranty, GeekSquad does not provide support for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    OnePlus 9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Pixel 4a met its end while I was unloading luggage on a cold, dreary night. Now, I have the OnePlus 9. And it's fine. I wrapped it in a case (lesson learned), knocked the refresh rate down to 60hz (get yourself a little bit more battery life), and went about the task of rethinking my ringtone. Coming from the Pixel 4a, there are a few life upgrades: 1. The OnePlus 9's display gets much brighter. The Pixel 4a did sometimes struggle on particularly sunny days. 2. The alert slider is nice. I don't use it much, but it's nice that it's there. 3. I can remove the Google search bar from the home screen, or at least make it shorter. The stock Android experience on the Pixel line is cool, but sometimes I wished I could just remove that dang search bar on the 4a. There are some downgrades, as well: 1. The speakers on the OnePlus 9 are good, but the $349 Pixel 4a has richer sound, in my opinion. 2. On the Pixel 4a, you can make the icons pretty big, making for some fun layout options. The max icon size directly available through settings in Oxygen OS, unless I'm missing something, is pretty darn small. 3. The phone is big, in my opinion. If OnePlus ever decides to sell a smaller phone in North America again, I'd be all in. Overall, it's been a good initial experience; I've only had the phone for about one week as I write this. Yes, Oxygen OS has gotten some much deserved grief for, among other things, storage management issues, but it's hardly the only operating system with... issues. Heck, even the vaunted iOS has run into problems with the iPhone 14 launch. Android 12 was also an adventure on the Pixel 6, apparently. In any case, I look at my new phone in its TPU encasement and wonder if phone manufacturers should put some form of their branding on the camera bump because I've already had someone ask me, "Hasselblad? What's a Hasselblad phone?"

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Long lasting battery.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phone. The battery life is amazing. Can last 2 days on a single charge. Takes nice pictures too.

    I would recommend this to a friend
  • Cons mentioned:
    Lagging

    Rated 4 out of 5 stars

    Best non flagship on the market

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my one plus for almost a half a year and I will that I am very satisficed with my phone. The missing 5 star is because as I use the phone I notice a few bugs in the system, its starting to lag or freeze here and there.

    I would recommend this to a friend
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