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Customer Ratings & Reviews

Your price for this item is $360.99
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The comparable value price is $799.99

Customer reviews

Rating 4.4 out of 5 stars with 381 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, battery life, and performance of the OnePlus 9 Pro 5G 256GB. Many also appreciate its price and the ample RAM and storage. However, some users reported issues with the screen, overheating, and software bugs. The lack of a headphone jack was also noted as a drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 381 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone fast and snappy. Occasionally the phone gets hot but I read that’s with all of the phone models with the new snapdragon processor.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Top Tier Unlocked Phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone. I've bought one every two years for the past eight years. Unlocked top of the line phone that stands along with Apples and Samsung's best

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most reliable phone in the market with a lot of features specially camera. Easy to compete with Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OnePlus-9Pro5g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quick phone. I need to review the manual as there are sooooo many options with this phone. Real techy and a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very pleased with tons of features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with more features then you will probably ever need. Camera is spot on and takes wonderful pictures

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Flagship Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What Can I say, My favorite phone of the year that does not fold. Camera is even better vs. previous years. Great display and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Premium at a low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Underrated phone. Lots of power at a low price with a premium feel.

    I would recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 3 out of 5 stars

    Great phone, poor Best buy service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a open box in "excellent" condition and upon opening the original charger was missing, the stock screen protector was missing as well, support was very negative experience to correct the problem. The phone is amazing I love it coming from a OnePlus 6 but this was a horrid experience.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase extremely fast comfortable to hold and work with 5G is amazing, screen color and brilliance makes this a joy to use

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best android phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blazing fast OS, wifi and 5g. Made my Samsung Galaxy Ultra 5g look slow. Clean android. Gutless battery bit it recharges in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with with One Plus near stock version of Android. Best display I have ever seen to date on a smartphone to date.

    I would recommend this to a friend
  • Cons mentioned:
    Bugs

    Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this phone especially being the flagship but a lot of bugs and the most disappointing one on Verizon I could not receive any texts I could send text but not receive

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The best phone for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone so far.Camera quality has been improved.4k 120fps impessive.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS PHONE. BEST PHONE OUT THERE IMO. I couldn't be happier, and I can't from the iPhone 12 pro max and google pixel 5.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fantastic phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone. The colors are great and the camera is fantastic. Gives Apple and Samsung a run for their money.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is like a computer in your hands. The delivery was on time. The whole experience was superb.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first 1+ Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better than I initially thought it was going to be. fast refresh 120hz and crisp graphics while watching videos/movies and playing games. The downside is after putting the phone case on it covers the top sensor keeping it on "pocket mode" which is nice in a way that keeps me from phantom calling/texting friends/family. lol

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A year later

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device even after a year, still performs and a decent battery life

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    OnePlus 9 pro review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone it feels great and works great. Its hard to find accessories for unfortunately.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great price for a great phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Has an amazing Hasselblad camera that looks beautiful. OS is smooth and UI is optimized.

    I would recommend this to a friend