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Customer Ratings & Reviews

Your price for this item is $360.99
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The comparable value price is $799.99

Customer reviews

Rating 4.4 out of 5 stars with 381 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, battery life, and performance of the OnePlus 9 Pro 5G 256GB. Many also appreciate its price and the ample RAM and storage. However, some users reported issues with the screen, overheating, and software bugs. The lack of a headphone jack was also noted as a drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 381 reviews
  • Rated 5 out of 5 stars

    AT&T

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent phone but will not work with at&t AT&T will not give 5g signal only 4G LTE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good display. nice camera. Nice touch feel. Overall nice mobile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing deal. Me and my wife love this smartphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phone for my girlfriend for her birthday and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It does everything I need it to do! I also love the warp charging!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and smooth phone android latest software updated too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was alright

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it. It wasn't much of an improvement from my oneplus 7 pro honestly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Oneplus is better than Samsung.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Great phone, no issues. I got the open box excellent. Like new.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Hardware, Bad Software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes out swinging with excellent hardware specifications, but falls short in long term software support. Android 12 took a long time to come to this device, and still suffers from bugs and stability issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've ever had

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. Definitely would recommend. Top quality.

    I would recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 1 out of 5 stars

    Not an upgrade.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from Samsung to OnePlus not exactly an upgrade. Too many software glitches. Not as bad as iPhone but close sometimes. 3 months in and the screen completely blacked out. Can't back up phone and can't use. Had to go to my 4 year old Samsung which works fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    One plus 9 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Like the features and it has more screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my brother and he really liked it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all it's okay. The phone battery runs out quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time Oneplus owner and I am actually going to stick on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loving it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome hone love everything about it. one plus phones are simply the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and material Fast shipping come with original parts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    oneplus 9 pro 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, excellent phone. I had only for several days but work perfectly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    3rd and last one+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    missing esim functionality, very slippery w/o a case, and an issue with the close-all functionality. this is the 3rd one plus i have and probably the last one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very happy with my purchase. Would recommend

    I would recommend this to a friend