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Customer Ratings & Reviews

Your price for this item is $360.99
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Customer reviews

Rating 4.4 out of 5 stars with 381 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, battery life, and performance of the OnePlus 9 Pro 5G 256GB. Many also appreciate its price and the ample RAM and storage. However, some users reported issues with the screen, overheating, and software bugs. The lack of a headphone jack was also noted as a drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 381 reviews
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Like a cheaper S20 with a slightly worse camera.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, excellent battery life, good camera. Camera isn't as good as the latest Samsung, but it's also $200 cheaper. Seems like a reasonable trade off.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    One Plus 9 Pro is a Beast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box special. Phone looksike it was never touched. I've had it for a week and a solutely love it. Gave up on my Pixel 6. I wanted to love that phone but it was riddled with bugs and awful cell reception. This phone is almost perfect. Great haptics, fast, amazing screen, fastest charging phone I've ever seen. Full charge in a out 30 mins. Only negative is battery drains much quicker than my Pixel 6, but with the lighting fast charger it doesn't matter.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Oneplus

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this phone, found a great deal, wanted to see what all the fuss was about. It better than my Apple 11, better than my daughters Samsung!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Awesome Phone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing and the screen is gorgeous. The camera is excellent and there are a ton of advanced features in the camera app. Snapdragon 888 is blistering fast! The Oxygen OS 12 update went fine, but it's a step back from OOS 11. OnePlus has committed to returning to traditional Oxygen OS for 13. OOS 12 works fine, but it's missing a lot of customization features that were in previous versions. Great phone and I don't miss my iPhone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 3 out of 5 stars

    fast and nice screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone, for sure one of the best Android phones on the market as of now. It has a very light skinned overlay so no duplicate apps like samsung has. It is very snappy and decent battery life. It will recharge extremely quickly. Screen is very nice. I wish the pro model came in a black or dark grey color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't ask for a better phone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones out there. Great price and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Flagship phone with sharp and smooth display, fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flagship phone for a great price. Have used OnePlus phones on and off. I now prefer this over the Google Pixel phones and Samsung Galaxy phones. Clean android skin and easy to use. Real quick and snappy. Great qhd display panel sharp images. Quick 130hz refresh rate for smooth scrolling. And major improvement in camera department this year. Exquisitely fast charging, unbelievable how fast you can charge to full with included charger. Great package and deal. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Best phone on the market at the moment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone on the market at the moment in my opinion. Screen is oncredible and works like a charm. Battery life could be little better but lasts good as long as screen not set on qhd resolution. Also chargea up in 30 min and most importantly comes with CHARGER. Software is good and has simple android on it. It is little overpriced but still adforable then most top phones

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best cellphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good device, good memory and very good photos, without a doubt a recommended cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Two weeks in - Best Android phone I've ever owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Android phones for a solid 10+ years and 2 weeks ago upgraded my Moto Z4 to the 9 Pro, what an amazing device. The first thing that hit me with the 9 pro was how smooth the processor was and how switching between apps was smooth as butter. This is something you really need to use the device to appreciate. Things like the keyboard popping up are faster and the face ID unlocks significantly faster than my old phone. The One Plus UI is very good. I would say it's very close to stock Android with a few enhancements sprinkled in that I think are good. For instance when you hit the search button on the app menu it immediately shows some frequently used apps. When you slide down on an empty area of the home screen it shows your step count, the weather, a toolbox and recently used apps. I find myself going to this screen frequently and it's great how they integrated it to the UI. The Oneplus OS also does a good job with media controls when connected to something like a chromecast. My old Android phone would have the controls disappear just as you where about to use them, this device does a better job of controlling my chromecast.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a great deal. Competes with apple and samsung with any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much loved upgrade. replaced my 6T with this pro model. Better in all the best ways and just as relible as the old one

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice phone. Nice camera and comes with good charger.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started out with a Google 6 pro and then I had another Google search pro and then I got the Galaxy fe21 and this is by far the best phone out of all of them. And that's coming from a Google 485g. This phone is amazing it's fast it's reliable battery lasts forever the battery charges but in 15 minutes is fully charged the battery will last you 24 to 48 hours and that's constant use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    The oneplus 9 pro is a great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone, it is very fast, blazing internet speed, and a good value when compared to other high end phones. I am running OS 12, which has a few minor issues, but will be sorted with the next system update. Very quick charging and decent 24 hour battery life with normal usage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD phone to use and smooth to touch. The camera is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone but didnt feel right

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loved the phone when i had it. i am an iphone person but i really liked the interface that the oneplus had and it had an amazing screen to go with it. i however didnt really like the camera quality, bot because it was bad but because i felt that iPhone and samsung phones have better quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Homerun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and responsive phone. Photos are excellent. Battery life is all day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible device for the price. I guess the phone didn't sell well and/or people don't know about OnePlus. This phone rivals the s21 ultra in specs and performance. Excellent camera as well. Beautiful design, feels great in the hand, made of durable materials, all good stuff. I am definitely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Flagship phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera with lot of advanced options.one of the best phone camera available in this range.

    I would recommend this to a friend