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Customer Ratings & Reviews

Your price for this item is $360.99
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Customer reviews

Rating 4.4 out of 5 stars with 381 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, battery life, and performance of the OnePlus 9 Pro 5G 256GB. Many also appreciate its price and the ample RAM and storage. However, some users reported issues with the screen, overheating, and software bugs. The lack of a headphone jack was also noted as a drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 381 reviews
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Recommended to everyone. Like new. Perfecto

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large and sleek looking phone with features that are above average like the camera, size, and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone! Meh camera...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the nicest phone I've ever owned. Back in the day I used to love rooting my phones. I hated bloatware. This phone doesn't come with much for bloatware. Just Netflix. I haven't actually found a need to root the thing. Because it's so fast. The screen is awesome too. On the camera I will be honest. I came from a pixel 3 XL to this phone. I still think the pixel 3 XL was better for the camera. But I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by a close friend of mine, decided to give try, it is a great value and the more I know it and it is more good surprises coming, I would like to recommend to ppl who uses Andro phones, battery charge very fast, great design , I always try to buy at Best Buy first, it is a place for value and also I can trust 100%. Happy New Year and looking to buy more at Best Buy later.....: )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One plus is always the best way to go. Get phone That's affordable without having to get yourself into a plan.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    One plus 9pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, charges so fast and this green is much better in person. Solid camera . Pretty impressed , my first one plus device

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing phone I love it, great features, great functionality and amazing camera. But most of all it charges from 0 to 100 in 27 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    OnePlus does it again.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone for its price. I’d say nearly flagship in all aspects except the camera which consistently inconsistent by which I mean some conditions it takes great pictures & some even better conditions the pictures comes out meh. Overall it’s still a great phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone at a decent price. The features available on the phone at this price point is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Charges extremely fast!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has great customization features. It charges very fast. Facial recognition is a great convenience. The only downside so far is that the always-on display seems to use a lot of battery. Outside of that, it is an amazing phone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great phone but to costly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oneplus used to give you a top end phone for half the price now its the same price. But anyway great phone charging speed is super fast. Best in the biz update frequency, screen gets pretty bright while maintaining good contrast, also goes very dim for nignt time veiwing. Cameras are top notch spec wise but could use some software work. Overall my wife is pretty happy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great Oneplus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the OnePlus 9Pro. My wife has a iPhone Pro max and it is faster and takes better photos and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Wonderful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful phone. Fast and reliable. Heavy use and battery goes all day. Even better, it recharges super fast .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    One of the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of the best cell phones I know and to date, one fot the best I have used. Everything works very well and the quality of the cameras is impressive. Very good sound, signal reception, ergonomics, all 5 stars. My only recommendation, to this date, is not to update to OxigenOS 12 yet. To be honest, it is a minor detail to have to wait for a more stable OS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone with reasonable price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone. Very smooth to navigate between applications. I feel better than A// phones. Picture quality is Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A great phone from my favorite phone company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase OnePlus phones because they are closer to a stock android experience than nearly any other manufacturer, and they let you control your device (i.e. bootloader unlock, which leads to custom ROMs). I had a OnePlus 7 Pro previously, and the 9 is a nice upgrade from that device - faster screen refresh, 5G, fancy new camera, and an IP waterproofing rating. Had my 9 Pro in the pool taking some slow-mo videos of the kids jumping in the water, and had zero issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Performance

    Rated 5 out of 5 stars

    Great Model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OnePlus is already one of my favorite ones. This model have a stunning camera and incredible performance

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    My phone review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great phone fast and reliable. Does what it says it does great camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cameras are not the best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it at an excellent price so it is a very good product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, good cameras, big screen, decent battery life.

    I would recommend this to a friend