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Customer reviews

Rating 4.4 out of 5 stars with 370 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 370 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has lasted for awhile now through some heavy use. It's a great phone, fast and nice for gaming. Never had trouble with call signal or quality, just a solid phone for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price, Speed

    Rated 5 out of 5 stars

    Glad I finally upgraded!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been thinking about upgrading my phone from a 6T and finally took the plunge. So glad that I did. The super fast charging is incredibly useful and you can charge it during a shower about long enough to last for an entire day, it's amazing! The phone does everything else that I expect from it, and it takes really good photos too. Very happy I decided to do it, better with the sales that make it cheaper!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Oneplus 9

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, fast and dependable. Pics are decent, speaker quality is amazing. Would still be using it but phone was stolen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Love my OnePlus

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently changed from my 8T+ 5G that i have with T-Mobile to the 9 Pro that i got from Best Buy unlocked and its better! Better camera, better battery and as soon as I turned it on and started setting up, it let me know that it needed a new update which was Android 13. Almost everyday i find something new in the found and makes me love it even more. One thing i have noticed with rhe phone but to me it's super minor is that its not a fast response when swiping from the bottom to go back to the home screen or switch from different apps. Like i said to me is super minor and it doesn't affect how i feel about the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Performance, Battery & Display

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it is such a good phone. Amazing UI, Amazing battery life and performance. Except minor glitches (rare occurrences) that don't even hurt, this is a 9.5/10 phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I have been using it for 2 years now and no issues. Don't buy it if you are a camera person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    About One Plus 9

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our whole family uses One Plus. It's a good quality phone. It's going to be 2 years now I am using this phone. I dropped it a few times. Screen cracked, but still working. Not nice to look at, but it works.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Charging

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast 12GB of RAM and 256 GB memory. Takes great pictures and has a very nice zoom. Charges really quick too. Only thing I miss is the auxiliary Jack, other than that this phone has exceeded my expectations. Definitely worth the buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good alternative at the time of purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time of purchase in 2022 it was a very good alternative

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    cameras are not the best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it at an excellent price so it is a very good product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera
    Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Ok phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I really got this phone because it was the only phone I could pick up in store the same day. With that being said... Coming from Samsung this phone leaves a lot to be desired. Certain things annoy me like the alarm, you can't add extra time to the snooze. So you want to come back in 15min but you have the snooze setting for 5min, you'll have to hit snooze 3 times. Another annoying thing is the physical switch for ring, vibrate, and silent and then if you accidentally press the power and up volume trying to screenshot it put the phone in vibrate mode then you have to toggle the switch back into ring mode. Also the quick drop down menu is for only turning on or off the functions, so to change settings you have to actually go the settings apps and choose for instance your wifi network or bluetooth device if you have many. Battery life is good with the battery saver mode on. The warp charger is fantastic for extremely fast charging. When I use certain apps the bottom of the screen gets jittery like I'm moving it up and down but I'm not doing anything so that also very annoying. Also would be good to have a secure folder built into the OS instead of having to using another app and the hidden photos feature is usually since it doesn't require a passcode and other apps still access the photos you hide away. I do actually love the camera though. The 8K video is phenomenal. Also there is a lack of good protective cases for what would be a flagship phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Charging

    Rated 5 out of 5 stars

    Definitely Worth It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched over to this from a Google Pixel 6 Pro. This phone is way way better. However the only issue I would say is the camera quality could be better. If you are looking for a phone for photos maybe not the best. However if you are looking for a phone for all around productively and to play games this is for you hands down. Another PRO for this phone is the phone does come with a huge charging brick in the box. Unlike a lot of other phones lately that doesn’t provide the charging brick in the box. When you do need to charge the phone it will go from 0% to 100% in 20 minutes or less.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Perfect phone with reasonable price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone. Very smooth to navigate between applications. I feel better than A// phones. Picture quality is Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Charging

    Rated 5 out of 5 stars

    OnePlus 9 Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. Very comparable to Samsung devices as far as quality. The user interface is very intuitive and simple. The camera is fantastic. There are a bunch of great settings for gaming as well. The best part though is the charging. This thing can go from 30% charge to 100% in about 15 minutes. Highly recommend this phone. Especially for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A New Standard in Premium Smartphones - OnePlus 9

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OnePlus 9 Pro 5G sets an impressive new benchmark in the realm of premium smartphones, seamlessly blending cutting-edge technology with an exquisite design. From its stunning display to its powerhouse performance and top-tier camera system, OnePlus has undoubtedly raised the bar for what a flagship device can deliver.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Speed

    Rated 2 out of 5 stars

    Nope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software on this was atrocious. I gave this 2 stars because it’s a one plus phone and im familiar with their tweaked version of Android and I like some of their features. But this was such a buggy experience. First, the 120 hz doesn’t go from 1 hz - 120 hz as advertised. In fact it’s never went below 60 hz. And it’s only been either 60 or 120 hz. And there are still common apps that won’t work with the 120 hz on this phone. It’s definitely a one plus issue because the same apps are optimized on Samsung phones. Also the display seems a little unresponsive at times. Doesn’t feel like a 360 hz touch sampling rate. Basically somethings off with the screen (at least it was on my unit). The YouTube Picture in Picture animation is very choppy because YouTube is one of the common apps that only runs in 60 hz. So it makes the whole phone glitch when you try to use pip and the phone has to drop from 120 to 60 hz. The screen looks good though if nothing else. The phone feels amazing in the hand and very well balanced. Battery was decent. Charging was very fast. Speakers were surprisingly good. The camera was good enough for me although I don’t really care too much about that. I want a smooth and glitch free experience. I wanted to like this phone but it feels half baked and I don’t trust one plus to maintain the software and fix the little glitches that added up to make this a not so great experience.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great phone but didnt feel right

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loved the phone when i had it. i am an iphone person but i really liked the interface that the oneplus had and it had an amazing screen to go with it. i however didnt really like the camera quality, bot because it was bad but because i felt that iPhone and samsung phones have better quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is excellent for it's price. Amazing display, efficient RAM and long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value Android phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for money Android phone on the market by far. It's not as good as the Pixel or Galaxy, but for price it can't be beaten. The screen size is perfect as well. Just a great all around phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome camera!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and camera quality is comparable to higher end phones.

    I would recommend this to a friend