Customer Ratings & Reviews

One plus did it with this phone, may not be a size of a note in length but it works way better than my fold 3. Camera to me needs a little work but other than that this is my daily driver.. cant wait to see what oneplus produces next

This is the best Best Buy product experience in the world! They took excellent care of me from start to finish. I would highly recommend to go to Best buy for products to everyone, especially this specific product. #oneplus #bestbuy

Easily best phone of last year! Although the first had a pink line dead pixel. My second one was prefect, comes with a case and super fast charger 67 watts samung and apple get your bars up.

Don’t buy open i want never again it was dirty had food crumbs all over it it was missing the charger also does anyone take pride in there work anymore I wouldn’t recommend open box anymore im done may look elsewhere to buy in the future

Hands down the best phone I've ever owned in my life!!!

I have been repping the Oneplus open for a couple of months now, and this review is meant to shine a light on my experiences with the company and the phone itself. I was truly excited to see this device when it came out, since i had the Galaxy fold 3 I was more than thrilled to see that Oneplus had come to town with their shiny new (big cameraed) version. I just had to get one for myself and see how it preformed, and man can it preform, but behind this amazing device is a not so amazing support team for it. Follow me through this review of my experiences and I’ll shine some light on the good things and some not-so-good things I endured through my ownership of this device. We’ll first get into the nitty gritty about the device itself and then move onto the company and problems I’ve had along the way. The very first thing I have to say is man this device can perform. It’s such an amazing phone and I definitely didn’t expect this much honestly. Both screens are bright, bold and beautiful (2800 nits max brightness in HDR mode! Wow!) With the inside display not showing the crease whatsoever. I was quite pleasantly surprised when I found that the phone folds out nearly 180 degrees I think infact its around 2 degrees off of that. It also shuts completely closed with no gap, wow! Also the outer display isn’t just meh. It’s amazing! It honestly could be just fine if it couldn’t fold open anymore that’s how good it is. I can’t say the same for samsungs offerings because that outer display is kind of atrocious to use because of how skinny and tall it is. The Open is a wider shorter profile, as well as the phone being thinner than the samsung that its more bearable to use closed. Moving on to battery life, I am truly impressed on how this foldable handles. With it’s 4805 mAh battery it gets me through a day easily doing anything I want; Gps, gaming, photography, it doesn’t matter. I even usually unplug it the night before when it’s fully charged, (which only takes around an hour from 0 to 100 with the included charger by the way). Lastly this thing can PERFORM with its Snapdragon 8 Gen 2 processor. It may not be the latest chipset but it’s very well optimized here. With the multitasking that this phone is able to do it’s a real workhorse of a device. You can run 4 different apps at the same time (if the apps will let you) flawlessly shifting through them and running them like normal. You can even do this thing where you pinch 4 fingers together on the display to show all the apps at once. There’s even a little hotbar at the bottom to show you a folder that has all the apps your using so if you accidentally leave the split screen mode you can just jump right back into it. Now moving into the camera. I won’t be the first or last person to say this. The camera hump is ginormous, it’s the first thing you notice, and depending on the person you’ll either think it’s beautiful, like I do, or not. Camera bump aside it’s rocking 3 cameras on the back a 48MP Sony LYTIA-T808 sensor (1/1.43”, f/1.7) (OIS), 48MP Ultra-Wide lens (1/2”, f/2.2) and a 64MP Telephoto (OIS), 3X optical (145mm, f/2.6) so seeing through the mumbo-jumbo there’s the standard, telephoto, and ultrawide. A trifecta, in that if you’re a photographer would be very useful. They’re also branded by Hasselblad, but do with that information what you will. From a photographers standpoint they render photos very nicely they’re sharp and they have true-to-life colors, probably the best foldable phone camera I have ever laid my eyes on. The last cool little gizmo I wanted to mention, is the IR blaster, the device that lets you remote control essentially any TV you want if you set it up to that. It’s something not very common nowadays that is just really neat to see here. Now we move into the reasons I’m honestly let down by the phone and company themselves. Stick with me this is a bit of a long story. I bought my phone back at the end of December from bestbuy because I have one up where I live and they were offering one. I do have to say this is an expensive phone and I got it on a deal and paid full price around $1600 for it. You might be reading this review and saying “Duh, what did you expect it’s a foldable phone it’s going to be expensive.” Well yes but here’s the issues I have with pricetag they put on it. First off they make you feel like you just got into an exclusive “Red Card Member Club” where you get Redcoins as a way of discounts, only to their store of course, and you redeem a bunch of coupons that they have in there like free shipping on any purchase from their website, and 20% off and so on and so forth. Classic company trying to get you to buy more stuff. One of the things in there that was a little irritating is they give you a coupon for the Oneplus 12! Like really? 1600 on a foldable phone wasn’t enough? They also make you think you have all of these support options if something goes wrong, which trust me you don’t more on that in a second. Anyway yes they give you all these things to try and upsell you even more though you just bought their most expensive phone. Moving on to the support, or kind of support. I was a month into owning my phone, I received it January 2nd, It was now February 6th at around 7pm my Fiancee had told me dinner was done, whilst I was playing a game on my phone. She had told me to get my food, so I shut my phone put it on the side table and got up to get food. When I came back I opened my phone back up the play more games, when I noticed a small red dot super bright on the top of the foldable display. I initially though it was spit so I went to rub it away and a bright white line shot across my screen. My heart sank and I looked at the display in awe. I angled the phone in the light to see if the display was torn away or something and noticed a bulge coming from inside, something broke in the hinge? Already? I thought it was rated for 1,000,000 folds. At this time I came from a severely broken pixel so I didn’t really have anything to go back to. I contacted Oneplus right away, but the website would’nt let me make a repair claim so I went on their website and spoke to someone to get a claim number and shipping label. They promised me it would take 9-10 business day. I thought that’s not so bad I’ll just be without a phone for 2 weeks oh well, what’s 2 weeks I went without for 7 in basic training. I sent the phone in the next day on a Friday. So I waited and checked the website religiously for the next week, they said they inspected it, so what? All I have to wait for is them to fix it right? That should be pretty quick! Well unfortunately to my surprise it wasn’t. I waited another week, then another, and no updates, so I reached out to Oneplus support asking what was going on, and why haven’t I been updated. They seemed also a little perplexed and escalated my case and told me to wait 1-3 business days. So I breathed a sigh of despair and waited and waited. Wait 5 days have gone by? And I haven’t heard from the escalation? So I contacted again only to be met with them saying it’s already been escalated please wait 1-3 business days. This is when I start getting upset. I paid 1600 for a phone and support has already taken 14 business days! When they told me 9-10. I finally get an email from escalation only for them to tell me that they will look into it and to give them another 1-3 business days. I thought thats what the other business days were for! I waited another 4 business days when I connected them and asked for a refund or replacement instead as it would be faster and didn’t have a phone. They never said no to it but only asked for my “precious time and patience.” Believe it or not I waited another 2 weeks going back and forth with support learning nothing about my expensive phone. Only to get a reply one days that the repair center didn’t have the parts to repair my device and that “It would have been a simple fix if they had the parts.” Well why wasn’t I told that? I actually found it out on REDDIT of all places before they told me. I finally got sick of waiting and asked my friend if i could borrow a phone to tide me over as I’m a postal carrier and need it to be able to contact the office or vice versa. The day I pick up the phone (March 6th) I finally get an email that my phone has been repaired and being shipped back. Hallelujah I thought to myself. The tracking said I was to receive it March 11th. Well March 11th comes and luckily so does my phone. I’m so happy I could almost cry, almost. I open the package to look at my phone and I’m inspecting it to see if the problem was fixed which it was and I flip the phone over excited to see the camera again and to my…. Disappointment, I see that there’s dust in my camera lens. Really? After all that time. There’s dust in the camera lens. I contacted Oneplus straight away again hoping they could remedy the situation somehow. Of course I get the escalation 1-3 business days only this time I get an email yesterday as a matter of fact saying that “If the dust is on the outside dust it off.” Wow wish I would have though of that one. Or “If it’s inside send it in for another repair.” and lose another month? No thanks. After all this time i still received my product with a defect in it. Do better Oneplus. This has been an awful experience and this is my warning to everyone reading this, If you get this phone have another just in case something happens to it. I get it foldable phones are rather new and we haven’t quite worked the kinks out but behind this awesome, beautifully crafted device is a terrible customer service and terrible policy of refund or replacement, I wish this could be remedied honestly but we shall see. Thank you for hanging in there if you did. I’ll update this post as the saga continues to see if they find a way to fix this situation.

I've been a hardcore Motorola user for over a decade now and I thought nothing could get me away from it. They're always releasing newer and better products that work great and don't break the bank. After 4 yrs with the Moto One 5G,i became interested in the foldable market, getting more, paying more, best of both worlds. I did my research on Samsung, Google, Honor, and Motorola; I even toyed with the idea of the Windows Duo (not really). I discovered Samsung, try as they might, keep churning out heavily skinned products that don't offer anything more than the novelty of folding screens with monstrous creases. Google was somewhat better, more pure, but didn't feel like a phone closed. Honor magic V2 was sleek and thin, packed with features, but lacked the camera quality and serviceability in this country. Which leads me to the OnePlus Open,a company that set out to make a folding phone and got it right the first time. Amazing screens, incredible optics, feature rich with multitasking support. It makes full use of it's beautiful 7.82" screen, with a barely there crease, I might add. It feels like a regular phone when closed and it's about the same weight as my previous phone (+30gr) only shorter so it doesn't dig into my hip when sitting with it in the front pocket. The phone is made with premium materials and it shows, reminds me of a Vertu. It also comes baked with high end security and encryption (Apex version is a fortress). The only downside for me was microsd compatibility for expansion and ease of transferring media, the OTG helps in that regard. I could keep going, though you get the picture. You won't regret this foldable unless you want the newest and fastest, in which case, I'd wait a few months for the Open 2.

Not much that I dislike about so far. Just adjusting to a product I have never used before. services provided seem to be easily understood in layman's terms. There are even instructions to save battery that popup and some other functions I did not expect. Love size which is why I purchased, color, and handles well. I use daily at home and work. I did some research first and found excellent reviews for this product and will probably buy another if I ever need another phone. I recommend it to anyone that would like to try a foldable as an excellent choice to be able to adapt to.

I was the former owner of both a Samsung Fold 5 and a Google Pixel Fold, and this OnePlus is superior to both. The front screen is very responsible, and the size of the device in my hands when folded is just right. There is barely any divot in the inner screen visible when unfolded, and it is very bright and vibrant. Calls sound very clear, and the speakers are quite loud. I have also been impressed with the battery life and the charging is very fast with the included charger.

I tried the pixel fold and the fold 5 and there were things I just didn't like. The tensor 2 is pitiful and the front screen on the fols five was possible to type in. Enter the one plus open. Great phone and everything just works. It comes with a charging block, power cord and a case. The screen is beautiful. I am very impressed with the one plus open. So much so, I bougt a one plus pad and it is great to. There is no crease down the middle. That is incredible.

The OnePlus Open is an excellent device. While the Galaxy Z Fold series has a slightly better software and also works better if you have other Samsung devices, I do believe the cameras overall are better on the OnePlus (I give the edge to Z Fold in video recording), cover and inner screen, and the crease! The crease is almost non-existent! It's such a good device. The one thing I probably don't like is the lack of color options, but that's a minor issue. Battery is great and, it even tells you about the battery health! GET THIS PHONE!

I'm coming from a Surface Duo 2. I am really enjoying this phone. Granted, I've only had it two weeks, but the battery life is crazy good. I can easily get through the day. It also charges in an hour with the supplied charger. It also comes with a case and screen protectors. Talk about saving money right off the bat. The cameras are much better than my Duo had and the pictures are acceptable.

I'm a Samsung users for years, I went with the OnePlus Open because of the screen size when closed. This phone has been excellent. Same price as the Fold 5 but more memory. I can still easily screen cast to my Samsung TV and my PC. I have been using the phone for almost a month and cannot find anything I don't like. I'm very impressed for sure. The screen crease is unnoticeable and the weight is not bad at all. The camera on the back is pretty large but the picture quality is insane. I do suggest a case in place of the case you get with the phone for more protection. Let me add that not only does the phone come with a protective case but a charger. Charging is insanely fast! Great phone all around and so far I can't find anything to complain about. One more note, I'm on Verizon and I took my SIM out of my Samsung 21FE and popped it in my OnePlus and the phone came right up.

I will update this review after some time with the replacement phone. First, this is, in my honest opinion, the best phone on the market. Best camera, longest lasting battery, fastest charging, biggest storage, best seamless open display, and my favorite, fastest ram. Literally their slogan, Never Settle. This phone, minus the fact that my screen randomly went white at the top 30% of the open double screen, is absolutely awesome. My first experience with the One Plus brand was with an 8T + and it oporated phenomenally. Then I switched to Samsung, had multiple frustrating experiences between Bluetooth software issues, buggy screens etc. Now I am back to One Plus because it offers literally the best hardware a phone could have for less price. Sold.

Simply the best phone I've ever owned. Blows Samsung/Google foldable out of the water in functionality, interface, battery life, charge time, and screen quality. Zero fold crease on main screen. Take the leap to OnePlus, you won't be disappointed.

A delight to use ... A huge interior screen. But the front display is so large and convenient I hardly open the phone ... But when I do it's amazing... This phone is light ... Battery is awesome. Speakers are great. A+

Amazing phone, I love the overall look of it the Camara is amazing It has very cool features. I love the fact that I can be on more than one app at a time.

I recently got the OnePlus Open 16GB/512GB, and I’m honestly blown away! The display is stunning, vibrant colors, super smooth, and just really easy on the eyes. The 16GB of RAM makes everything buttery smooth, even with tons of apps open, and I haven’t experienced any lag. The 512GB storage is perfect for all my photos, videos, and apps without worrying about running out of space. The performance is top-notch, whether I’m gaming, streaming, or multitasking. Plus, the design is sleek and premium.

Haven't had any trouble since I've received this phone. Most apps are compatible to open correctly on big screen. Charges super fast and camera quality is great. Only complaint would be when using speakerphone for calls it's not as loud as some other phones I've owned.

I have used the z fold5, pixel fold because I love testing phones and one plus open checks all boxes that they fail in. Bigger screen sleeker design great camera you name it.