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Onkyo - TX 5.2-Ch. 4K Ultra HD and 3D Pass-Through HDR Compatible A/V Home Theater Receiver - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 923 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 923 Reviews
  • Rating: 2 out of 5 stars

    Bad HDMI Port, Lousy Support Help

    Posted
    Jimbo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Our ONKYO ran for about 6 months, connected to an Epson projector via HDMI, then suddenly the Epson could not find the signal. I first spoke with an ONKYO customer support rep who convinced me my HDMI cable was no longer completing the handshake with the Epson. The cable is only 14 feet, so not a very long run, but following the rep's suggestion, I invested in a J-Tech transmitter and receiver to send the signal over ethernet with two short 3' HDMI cables on either end. Still no signal. So I went and bought a new television so that I could get it close enough to the ONKYO to connect with just a 3 foot HDMI cable. Still no signal. I just got off the line with "support," and they connected me with a service center in New York. (I live in Delaware and the rep was geographically challenged, as he first said the nearest repair center was in Illinois.) I just got off the phone with assistance at this repair center, and it turns out I have to send the receiver in at my expense, then wait for two weeks or so for a repair. What a runaround! I have now heard that ONKYOs are notorious for bad HDMI ports, so if you value your time and want to avoid frustration and going without a receiver, by all means, BUY ANOTHER BRAND.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Didn’t Last Long

    Posted
    Bamber
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Unfortunately, after spending a bit of money on a whole new system, my Onko AV Reciever has stopped working. I hate to admit that I made such a large purchase- when I don’t hardly have time to enjoy the system- but! I expect it to work. I bought it and used it seldomly, was careful to keep it clean, and turned off, etc. etc. It stopped putting out sound, I re visited every cable and it didn’t work- I used the Bluetooth feature as a work-around. (This was the 1st sign of its demise) I went to use it again, and thought I’d try to use other settings - not relying on BT option. It worked.... on and off it was working without relying on Bluetooth. I hadn’t tried to use it thereafter... i am writing this review because This is the last straw and I don’t want others to be so dismayed on their night to relax... the darn thing doesn’t turn on, doesn’t have any light, any clicking sound..nothing. I have done some research- its apparently common for Onkyo receivers as far as I discovered. They stop outputting sound properly through the HDMI, and then Stop turning on. I have owned this for 11 months. My Polk Speakers on the other hand- when they have power are AWESOME!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Receiver

    Posted
    BADog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member
    • Top 50 ContributorTop 50 Contributor

    This was my first Onkyo receiver. It is replacing a nice Pioneer that just didn't provide ARC capability which I now need to have due to wiring limitations with a new smart TV I acquired. Since this receiver was not purchased for our main TV-watching area in the basement, this one was perfect for our budget and upstairs family room. It doesn't have A/B speaker configuration but we were able to deal with that. We utilize the 5.1 system this Onkyo provides for this small area and it provides plenty of power to fill up the house with sound. The subwoofer thumps as well. No complaints. Setup was easy, and I have heard nothing but good things about Onkyo in general. Lot of bang for the buck for this model if you don't need all the bells and whistles of a true theater surround system. Bluetooth connectivity is also available but distance was more limited than most other devices I have used. This receiver was limited to around 15' range until a brand new Samsung device started cutting out audio. That Samsung device had no issues in connecting to other BT speakers at least 40-ft away. Not a huge deal in our case but an observation. Great job, Onkyo.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Stay away from ONKYO! These are not built to last!

    Posted
    HonestTechReviews
    • My Best Buy® MemberMember

    Unit worked fine for 1 year and made a loud popping noise then died completely. I tried troubleshooting on the forums and many people on multiple sites reports that ONKYO has reduced the quality of it's components. From the CPU used to the build of it's power supply, a big portion is faulty and is built to fail. While the sound and picture quality were great when working, you WILL end up with a junk unit and suffer through their horrible customer support to get it fixed (if you're lucky enough to have it fail while under warranty!). You'll then end up going through the hassle of having to ship it (you pay for this) and waiting forever for it to return, only to have it die again after a few months. Go with Sony or Yamaha and stay away from all ONKYO PERIOD! I used to trust this brand but the last 3 things I've purchased from them have given me frustration beyond belief.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to set up, sounds great

    Posted
    Bill
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First, I should say that I am not an audiophile. When my old receiver stopped working, I just wanted something to connect my video devices to my stereo speakers, as in 2 speakers. I'll add some surround speakers eventually. I also wanted to switch between three HDMI inputs while only running a single cable up to the monitor. This receiver did the job. It has a microphone that you position in your seating location and it automatically sets up and balances the speakers. (In my case, only 2, but still a nice feature.) When I plugged in a Roku, the sound was echoing. Without even looking at the manual, I just pressed a couple of random buttons on the remote, and the sound corrected itself. Be aware that this is a huge box. I suspect it's mostly empty inside, although it is quite heavy. If you have the space, it's great. It does everything I wanted. I'm quite happy with it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good basic receiver for the money with compromises

    Posted
    Jeff
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this receiver because it has the highest wattage per channel for the money, and has Bluetooth. I do not like that the speaker outputs are a mix of banana and push-pin, This should have been all banana. The push connectors won't take more than 16 AWG wire. I also did not like the F-connector for the FM radio; this won't connect to coax cable without an adaptor that Best Buy doesn't sell. The next receiver step up connects to coax. The cheap connectors are my only regret in this purchase, though the typical setup is one time. The room equalizer auto-setup is another nice feature. Note that you must have an active HDMI input for the HDMI output to work, and this is needed for setup. The manual doesn't tell you this.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for beginner or intermediate

    Posted
    Albert
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Nice unit, i like the fact that you can plug and play right out of box, the only thing you need is a mobile device and some decent speakers, it gives you the option of adding extra components to it, i notice alot of the good reviews are from people who only had the the unit for less than a year, but you have to really pay attention to the specs and don’t put the wrong ohm speakers on it for starters, if your looking to really rock it out than you should think about purchasing a high powered amp, and if you just want something for home theater sound and some chill listening with a good sound, again i say put some decent speakers with it and you won’t be disappointed, this is my take on it.....

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sounds great with minor issues

    Posted
    jange

    I have had the receiver for about one week and so far it sounds good through my two Elac Debut 2.0 bookshelf speakers. Sound is crisp and clean without any noticeable distortion during all genres of music and movies/TV. I have an echo dot connected to CD in and it sounds good and the FM/AM stereo sounds good as well. Next I am going to use a HDMI input for some HiRes audio playing from my Macbook Pro. The only Issue I have had is I cannot hook any devices to the hdmi ports on the receiver and send video to my Samsung tv. Lucky for me I only use an xbox one, hdmi plug to my iphone, and the built in smart tv apps so I just have everything plugged into the tv like I did prior to the receiver with an HDMI Arc cord running to the receiver for TV Audio out. I can see where this would be a real pain if you have more hdmi ports than your TV can hold.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect entery level 5.1 reciever

    Posted
    Cat001
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I picked this up to replace an older Onkyo 5.1 reciever that did not have any of the modern features such as HDMI in or out, blue tooth, arch as well as a LFE out. I seen this unit at Best Buy and was happy to see that it offered all of the connections I needed. I was also happy it had two LFE outputs because I am running two subwoofers and I did not want to use a y splitter. So far I have really been enjoying this unit. Setup was fast and easy and the auto setup was practically spot on when compared to my own measurements. The sound quality is clean and clear, and it does offer enough watts to run all of my speakers with out having to come anywhere close to maxing out the unit. I am really happy this unit runs very cool compared to my older unit even after watching multiple movies or long periods of music listening. It also sounds terrific for playing games.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Dissappointed

    Posted
    technogrannie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had an onkyo 7.1 receiver for 10 years and then one evening I sat to enjoy a movie and the "lights were on" but the silence was deafening. This was on sale and I thought great I can have that "theater" experience again at home. The lag time before you get sound is up to a minute at times. You can turn the bass on and adjust it and 5 minutes later it's gone again. My only positive about this unit is the sound is better than the TV's built in speakers. Being a card carrying Onkyo customer for years and years this was a huge let-down. Unfortunately I was in the middle of some remodel work and it stayed safely away from the dust in the box until past it's store return date.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Value, but...

    Posted
    NealDowne
    • Verified PurchaserVerified Purchase

    I'm limited in my choices of home theater equipment by the need for dual subwoofer jacks, so there were only two available at my store to choose from, and I'm not a great fan of Denon. You get a lot for your money with this receiver; the only real drawback is that you can't manually select a surround field - it detects whatever is available with the content and gives you only those as options. For some reason, the "Dolby Digital" processor is faulty: I've got my (small also Onkyo) center speaker cranked to maximum but there's barely any center input. My preferred default setting is "Dolby PLII Music," but that's apparently not an option on Netflix, because the receiver won't offer it up. It's a minor problem, but we watch a lot on Netflix. I just throw it onto five channel stereo and it's OK.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Run!!! Terrible Receiver & Worse Customer Service

    Posted
    frustratedTechie
    • My Best Buy® MemberMember

    Will not support HDR with 4:4:4 subsampling on any devices with multiple HDMI cords. Will not work with any vizio tvs and you can find multiple complaints of this on forums with a basic google search. Called customer service and they were rude and condescending. Their only solution is to try different hdmi cords but I told them I had already tried 3 different brands high speed 18gbps cords. They finally told me to return it and hung up on me. I purchased this to use the passthrough feature for my vizio m70. It's worthless and they're rude. I own 4 onkyo receivers but I'm returning this one and will never buy from them again.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Go ahead, turn it up folks

    Posted
    Danno50

    I love it loud with no distortion. I have been able to do just that. I paired this receiver with 2 Onkyo SKF-4800 2-Way Bass Reflex Floor-standing Speakers and my neighbors just love it. Maybe not. I love the bluetooth and I just discovered Pandora Premium. My pool area is now complete. The HDMI TV works well as does everything else including my dad's old Pioneer turntable. Old school but new technology. Kick it, that is what I do. Thank you and please come again.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great surround sound

    Posted
    Zach
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got this receiver to replace our Bose we got in 2000. Bose head unit finally died completely. I was impressed with the quality and surround separation, it was close to the sound of our Bose. Movies and games sound great, love the sound separation on ps4 games and the surround on movies. The only downside is it is sometimes difficult to get the tv to and ps4 to switch. It might be because it is a one connect Samsung tv.still love it though. Sounds great with my Bose lifestyle speakers, I did have to get a different sub but worth it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Junk Receiver

    Posted
    dragonfly7061
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I just purchased this receiver in April 2017 and by September 2017 the volume/HDMI stopped working. The receiver wouldn't do anything you tell it to do, so I called to get it fixed. That's when I found out that I had to mail it to the shop nearest to me to have it fixed because I didn't buy the extra best buy warranty. What a pain. This is the second item I purchased in April that quit working. I also bought a dryer and it stopped drying. Don't they make anything that lasts more than 5 months anymore??

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It's okay, but better to step up to the TX-NR676

    Posted
    dbe4876
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    No complaints with the SR373. Decent AV receiver. But, for $30 more you can get the TX-NR676 with more power, network connectivity, an superior AV functions. The SR373 does not have the ability to bi-amp your main speakers if they have that option. The NR676 does, and it uses an on-screen wizard to walk you through all of the important setup functions, and complete a listening test of all the speakers to be sure they are optimized for your setup. If none of that appeals to you then the SR373 is a fine receiver you'll be happy with. Otherwise, spend the $30 and step up. You won't regret it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great basic receiver

    Posted
    NanaJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Needed to replace my older Panasonic receiver and started to comparison shop for a newer model. This Onyko Receiver is just what I was looking for my audio needs. Quick guide is fairly basic, but do advise to download the complete manual from the website. So far the stereo part of the receiver works great - good clarity once you find the right location for the FM antenna, Have yet to try the DVD player, but have a feeling should have no issues as long as the connections are correct. Like the idea of having the ability to use just front facing speakers, as well as, setting up surround sound speakers. Great basic receiver for my needs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    HIGH QUALITY AND AMAZING PRICE

    Posted
    TOYFAN2
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this recently to replace a smoked unit. The local store did not have very many choices in stock of receivers and decided on this one. The price was reasonable and is a well known brand. The problems started when I hooked it up. The box only comes with quick start up instructions which are not very comprehensive and basically confusing. I had to Google search a more detailed manual which was like 32 pages long. The only way to get certain lights to stop flashing on the display was to hook it up to the TV via HDMI to offer a function that my TV will not allow. overall happy with the purchase

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent receiver

    Posted
    Major
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this at the recommendation of the associate and didn’t set it up immediately. I explained to him that I wanted a receiver that had A and B outputs for the speakers. I was assured it did. Well, this model does not have that. The receiver is very good, a bit weird to get the outputs programmed but easy enough. Easy to use and operate. I had to purchase a separate channel switch elsewhere since I didn’t realize the issue in time to exchange it according to the store. My 4 star review is for the unit, not the associate, he should have known the product better.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A movie lovers best friend

    Posted
    Mowhawk13
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    At first I was intimidated by the Onkyo receiver as there was so many options to it. But after I got started everything was simple to hook up to including my television and we were off to the movies in a matter of minutes. The power and sound quality that comes out of this Onkyo receiver is unbelievable and I would recommend this to anyone and everyone who's looking for that big theater sound. Then when you're done watching the movie turn on the receiver and listen to the radio or hook up a CD player and listen to your favorite CDs from the 80s and 90s. This receiver can do so many things why wouldn't you want one?

    I would recommend this to a friend