Main Content

Customer Ratings & Reviews

Onkyo - TX 5.2-Ch. 4K Ultra HD and 3D Pass-Through HDR Compatible A/V Home Theater Receiver - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 958 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 2, showing21-40 of 958 Reviews
  • Rating: 2 out of 5 stars

    nice unit with issue

    Posted
    Kenco
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am longtime onkyo fan but not anymore. Purchased unit 12/24/18 and returned 1/5/19 with burned out sat/cbll input. BB replaced with new one. That one had same failure 1/25. Returned to Summerville store and was told by rude female manager send back to onkyo was no longer their problem after 15 days. Went to rivers store and traded up to denon with wonderful people at that store. Avoid Summerville store at all cost and beware of onkyo seems to be problematic. Video will pass thru but sound will not.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Gets the job done

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    If you are someone who doesn't use lots of features in an AV receiver, read no further and buy this product. It works well and seems to be reliable. If you like to adjust the equalization you'll find that this is a very limited device. You only have hi and low shelf EQ, therefore you can't shape the sound precisely. It does have a microphone to do auto set up, which will adjust the volume of your various speakers in the surround sound set up. That seems to work pretty well.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    needs an adapter for an FM antenna

    Posted
    rwbuck
    • Verified PurchaserVerified Purchase

    I've always had good luck with Onkyo products. I bought this primarily to use as a stereo, and wanted to connect my FM antenna. Unfortunately, Onkyo chose to market this with a PAL connector on the units for the U.S. market, and FM antennas in the U.S. use 'F' connectors. Now I have to try to source an adapter to connect my antenna and Best Buy doesn't sell them, the local Radio Shack is closed, I'm in a rural area and need the outdoor antenna, and the sales rep at Best Buy didn't even know what I was talking about. So, does anyone know where I can buy a PAL male to an 'F' female adapter?

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great everyday receiver

    Posted
    LibertarianPaul
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this to replace an 18 year old receiver with an optical port that broke. The Samsung Q6 TV I bought had no way to connect to my old receiver so I bought this one. The HDMI port for TV/cable stopped working after 1 week so I returned it to B.B. and they exchanged it with no hassle. It’s easy to set up and connect a PS4 to as well as anything else like a CD player or even a VCR since it has RCA ports. The Bluetooth is a nice feature also. I’d give it 5 stars if it didn’t have to be returned.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    When it works it's great...

    Posted
    Jensen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Have had this for about a year now roughly and in the first 8 months~ it worked perfectly, sounds great on the Polk speakers I bought with it. Moved and since I've moved its broken 4 times in 2 months (two week roughly wait times on repairs). I replaced all my speaker wire to 16 gauge and bought a new surge protector, all Geek squad suggestions and its still breaking. I was on my way to check its status when I seen I could write a review coincidentally enough.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Performance greatly exceeds its entry level price

    Posted
    Capcon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I consider myself a fairly discerning ear and have some understanding of playback quality and good sound reproduction and with that being said, this Onkyo receiver pleasantly surprised me with its performance, especially considering the low price point. This Onkyo, with almost no tuning adjustments will produce sounds right of the box that will far exceed most entry level users expectations, but it also has the capability to be precision tuned for a higher quality, custom setup. This receiver offers great functionality, versatility and quality for a tremendous value.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Overheats and shuts off

    Posted
    Trev1980

    I would strongly reconsider this product if you intend to keep it long term. I can't get the volume above 40, which is barely enough to enjoy music, let alone a movie in full surround. If I put it at 42, it shuts off after a few minutes from overheating. Save the money and buy something else. This is a short term replacement but I wish I gone with something else....

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Sound good

    Posted
    jerry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    They sound good but my first 2 out of 3 that I bought for my home. I had to replace after 5 years. The sound stop working on them. They would turn on but no sound. You could get sound sometimes after turning them on and off 5 to 10 times in a row. So just replaced them. I should have looked at different makes but they had good sound. And all the reviews I read no one had that problem. I don’t know if I just got a bad batch off line where I got my originals. This time I bought them from bestbuy and bought protection plan

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Replaced a Yamaha for Onkyo

    Posted
    BSWIP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had a Yamaha system for 5 years that kept losing power and would power on eventually. Tried all sorts of repairs but still the same result. So, I decided to replace the unit. I looked at several manufacturers and came down to another Yamaha or the Onkyo. Doinf some research I discovered that Onkyo was more reliable. I have had this unit for 1 month and could not be more pleased. This unit is Ultra 4K ready and I must say that the picture through the ARC HDMI port is much sharper and with more depth.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great radio bluetooth could be better

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Pleased with this radio over all. Set up was super easy and sound is great. My only issue is that you supposedly can use the App to play Pandora, Amazon Music and such but it either doesn't connect or when it does it frequently cuts out and sounds horrible. Going to try getting a RCA Adapter Cable and connecting an old tablet I don't use anymore to access those features. Hopefully the direct connection improves things.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    failed after 3 uses

    Posted
    wacustomer
    • My Best Buy® Member

    I have only turned this unit on maybe 3 times. It worked great those 3 times. I never noticed that the standby light shut off and It doesn't turn on. After spending money on this I expect it to work so I usually don't buy protection plans and will not deal with onkyo's customer service. I'm probably gonna try to get a new power circuit board or at least a new relay and solder it in myself cause I really have nothing to lose now. I will not buy onkyo again.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Sound and Simple Controls

    Posted
    Derek
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I only gave it 4 stars because I returned the first purchase because the sound occasionally went in and out and wouldn’t recognize the signal unless I lightly bumped the back of the receiver. Maybe something inside was loose. The second one seems to work well. It is a simple receiver so I don’t have to worry about someone accidentally changing the settings and spending much time to return it back to the desired settings.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Receiver

    Posted
    Bigdaddy
    • Verified PurchaserVerified Purchase

    I use this for my music only right now. I have it hooked up to my in ceiling speaker system in my basement in all the rooms and have a sub hooked up in the living room. Sounds awesome good power. With the way it sounds with the music I know it will sound and work great for home theater. It has all the hook ups and with Onkyo you can't go wrong. Also this is a good receiver on a budget. I bought mine on sale for $200. Great set up and good power.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    3 stars

    Posted
    Charlie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This unit was installed by the geek squad, every time I turn the receiver and television on the sound will not come on until I turn the receiver off and back on again. My other receiver takes about 10 seconds before the sound comes on but this one the sound doesn’t come on until I turn it off and then back on.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works Great

    Posted
    Mine
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I am not overly skilled at setting up audio equipment so I know I could get a lot more out of this unit. With that said, it is so nice to just have one unit that is like my Harmony remote and just handles everything. Fewer wires to the TV, good surround sound control, and pretty easy setup. The only thing I downgrade it for is because the instruction manual could be a lot better in helping a novice understand and use the different audio settings.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fits the need

    Posted
    Bames007Jond
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Good price for an HDMI receiver that provides 4 hdmi sources (with a couple analog options). Onkyo's look and functionality I like. Menu options make sense. HDMI passthrough is nice when you don't want to turn the receiver on. Doesn't have some of the extra features that the more expensive models have such as front input and network connection. But if you're looking for a receiver that matches the description, I don't think you'll be disappointed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great receiver for the price

    Posted
    Raymer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Receiver was purchased for home surround sound and worth the price. The 5.2 on this 373 allows it push a 10 inch and 12 inch subwoofer together with no issue. I also added bookshelf speakers to my front surround sound channels (4 speakers total on front channels) and still sounds great. Does not give you the ability to control your speakers individually. I wanted to increase the sound from my rear surround sound, but not possible.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Replaced my old analog Onkyo

    Posted
    Scichick
    • My Best Buy® Member

    I upgraded my TV but felt like the old receiver was not working properly. Found out the drivers can't handle the new TV signals. I didn't want to spend thousands to replace everything in the walls so I tried just replacing the receiver. Everything is labeled on the back so setup is a breeze. I tried out the room calibration using the included microphone and all my speakers and sound were set automatically. It works perfectly as it should. Fantastic theater sound without any extras I don't need or use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Open box purchase that is exactly what I needed.

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a basic receiver for the loft replacing a 25 year old receiver. It is basic, no network capabilities, only 2 5 way binding posts, very basic user interface. It supports 4k hdr pass through and a few inputs. If you do not need many devices connected with good audio this works perfect. It is no where near like its big brothers in the tx-nr group. For the price it was hard to beat!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Receiver

    Posted
    APOFPA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Could be me but this receiver seems under powered compaired to my 7 year old Yamaha receiver. None the less I have yet to pair it with decent speakers and am hoping that is where the issue lies. So far has worked as advertised. All connections work. I have Satellite, and a Sony streaming blue ray player and both HDMI connections work properly. Played around a little with the blue tooth and all devices I tried pared properly and played with the Onkyo receiver. Still playing with it but appears OK so far.

    I would recommend this to a friend