Customer Ratings & Reviews

Had issues with setup menu. Also didn’t seem to perform better than the NR5100 for the price increase.

I purchsed this unit from Best Buy and now it requires repair which the nearest store is over 2 hrs away from me and they don’t have an option to send it UPS or any other option so i can get it repaired without driving 5 hrs round trip to drop it off snd then I would have to drive another 5 hours after it’s repaired… if they actually can repair it!! Best Buy should offer a way to send in the unit for repair… I don’t care if I have to pay the shipping cost… I’m done with Best Buy!!!!!

Upgraded to this Onkyo from a Pioneer and the sound was instantly noticeably improved.

Sounds awesone with the atmos plus Klipsch RP series LCR, sound and height speaks

Great receiver. This one does it all! Perfect for my audio and video needs.

Very happy with the receiver's performance but, as I found in other reviews, the HDMI out board fails. I've had mine a couple of years and will not be replacing it with an Onkyo.

Great audio! Purchased at the right time and received $200. off.

Happy with this one the last 3 high end receivers I bought were very disappointing, so I went with a lesser expensive option. it performs better and more reliably than options costing twice and 3 times as much. only quirk is the software is a little sluggish and cumbersome.

Ordered an open box in excellent condition, didn’t even have the remote, owners manual or any accessory’s! I returned it to my local store and was being told they couldn’t do a refund, though I noticed he was getting error messages and I asked for a manager who completed the transaction!

This one operates as advertised and sounds great.!!

Technician Anthony, Determined: defective receiver, ordered exchange s/b contacted to schedule, Monday 3/11/24 I was not contacted, to schedule replacement. And this is my 5th attempt to get my initial December AV & TV purchase to work properly. My blue ray player is reflected on the on screen menu but no audio. I made the initial purchase in December & it's the middle of March and it's still not Right!!! Let's get this Resolved ASAP

This was an upgrade from a 20 year old Kenwood receiver and what a difference. Set-up was very easy and with the calibration system, our Bose speakers came to life. With the multiple HDMI connections our other components were all integrated. A very solid receiver without breaking the bank.

After just 2 days the displays 5th character stopped working completely, so instead of showing "AirPlay" it just showed "Airp ay" on the front. As if that wasn't bad enough, it also started acting very strange about simply playing music over bluetooth. Randomly stopping either just a few seconds after the song began, or about halfway through the song. Pathetic.

It makes a clicking noise before and after each commercial. The clarity of the sound is mushy.

For the price it is a solid receiver that makes movie night just that much more exciting. The 4K feature works allowing streaming movies to look much more crisp than 1080p. So far, the family is enjoying it.

Got a lemon ! Only half the functions stayed working - Wi-Fi worthless, dropped constantly whether wired or wireless- OSD jittery and inconsistently not displaying on TV - zone 2 would not play a digital source so returned. Best Buy customer service is the best. Got a Denon now and it’s flawless.

Complete waste of money. Its no longer returnable and now doesnt work after about 3 months of use. The hybrid standby button flashes and clicks and no longer turns on. Ive tried unplug and restarting with no resolution. First and last Onkyo

I bought this, to replace my 25 year old Onkyo, that predates HDMI or USB for that matter. I missed having surround sound at home. I also wanted the best bang for the buck. I was going to buy a Denon AVR-x2700h, but, I read about the hdmi 2.1 problems, that plagued the early adopters. Onkyo missed those problems by skipping a year. The Denon was more expensive, and less powerful. That, and, as I mentioned, already have a problem free, 25 year old Onkyo. Now, to be clear, I’m only using it in 5.1, at the moment. But it still sounds incredible to me. Would I love to have an IMAX enhanced unit? Sure! I’d love to be enveloped in sound, with the TX-nr7100! But, it’s twice the price! And I’m sure Atmos will sound great, once I figure out how to add 2 more speakers. I absolutely love how well it communicates with my Samsung Q80 tv. The E-ARK works great! One wire! I’m still figuring it out, at this point, however. But, so far, it does exactly what I want it to. I originally set it up, using the supplied microphone, but went back and fine-tuned it manually, once I figured out how to bring the menu up on my tv. I went in and tried to set up my Wi-Fi, but, for some reason, I couldn’t get it to connect. I ended up using my phone to set it up. It was a lot easier, though I’m still not sure if it stays connected without my phone present. I also found out the hard way, to turn off the Bluetooth receiver and transmitter. I connected it to my Sony headphones, and never turned it back off. It took me an hour to figure out why I wasn’t getting sound to my speakers. Lol! What can I say, this thing is smarter than me. I gave it 4 stars, but, it deserves 4.5-7 Giving it 5 stars, is unrealistic… I don’t even read 5 star reviews. There’s always better…. Or is there?

Purchased this receiver and returned it due to a continual hum coming from the unit. Purchase another brand.

Bought September 30 2023. Stopped worked October 30 2023. Power/standby just keeps clicking. Wont power reset. Wont factory reset. Wont power on. Basically a huge expemsive paper weight at this point