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Customer Ratings & Reviews

Your price for this item is $1,399.99
The comparable value price is $1,699.99

Customer reviews

Rating 4.5 out of 5 stars with 174 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers regard the TX-RZ50 9.2 Channel Network A/V Receiver favorably for its sound quality, power, and ease of setup, with many praising the Dirac room correction feature. However, some users experienced issues with HDMI functionality and input switching speed. The price-performance ratio also receives positive feedback. While some users found the initial setup of the Dirac Live room correction a bit challenging, the overall consensus is that it significantly improves the audio experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 174 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrades to this unit to go from a 5.2.2 system to a 7.2.4. Great sound for music and movies.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best receiver in the under $3000 range

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Waited since December 2021 for this reciever. It is worth the wait. Excellent in every way. I heavily recommend the Onkyo TX-RZ50!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the best receiver so far sounds amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Al's receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this and was easy to setup with my Klipsch speakers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The hype is real

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything what all the reviewers say. It is wonderful! Receiver sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Never buying Onkyo and from BestBuy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience with this receiver. Certian listening modes are not producing any sound right out of the box. Onkyo customer support was not very helpful and declared this unit need to be sent for repair under warranty. I am right outside the windows of returning this back to bestbuy. I called bestbuy they wanted me to work with Onkyo.. But Onkyo does not really care and want me to work with the 3rd party repair centers under wattrany. I had spent hrs on hold with onkyo on hold and them trying to understand the problem. It felt like I wad the tech support guy and he was was the customer. I knew more about the receiver and its functions and capability then he did. Now I have to deal with 3rd party repair centers where I am responsible for shipping out the unit to them. Just crazy!!! I am switching from Yamaha and that was built like a tank!! Going back to Yamaha, Never buying Onkyo and BestBuy again....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Receiver ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Onkyo is definitely the way to go . This is our second Onkyo and only because broadened our sound system and needed to upgrade receivers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Hdmi

    Rated 3 out of 5 stars

    Beware of $70 shipping to authorized repair center

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should be a 5 star review, unfortunately for the past 4 months I've had progressively more HDMI dropouts. This is aggravating when playing FPS games on the PS5. After testing with an OnkyoTX-NR6050 I know that 4K/120 does work just not on my unit. A 3 year warranty is great but, having to pay $70 to ship it to the authorized repair center and be without it for an unknown amount of time is not. It's incredible when it works but I worry about longevity, something I shouldn't have to do at this price point. I've owned Onkyo high end gear for the last 25 years and most were fine, a few had to go in for repairs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning sound for both home theater and stereo listening.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    RZ50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Easy setup. Runs way cooler than the Onkyos of yore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing receiver

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a receiver!!! The price was well worth it im not disappointed at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Onkyo TX-RZ50 with Dirac - Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had an Onkyo product in years. I thought I would try this model. It works great! Included is Dirac calibration software, which really brings all your speakers to life!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best value around period

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent reciever. Best sounding for stereo I've ever heard that's less then 4 grand.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works at 120 with xbox series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and setup and apps to help set it up work awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Amazing and Dirac is a huge plus

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Enough power to bring my Kef Reference and Q350s to life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Dirac very poorly implemented

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally, I’d say this is a good AVR. But it has some serious flaws when it comes to the Dirac software. If you change just about any setting, including your listening mode, such as multi-channel stereo, etc., poof, Dirac disappears. This goes for many other settings as well. That is made even worse because you can’t just reapply it. You have do your measurements all over again. Plus, you’re required to use an app to use Dirac. Why isn’t it built into the AVR? Also, the build quality on this particular unit was lacking. The front tray that folds down didn’t fold back up to a flush position. It just hung open. And the two selection knobs on the left were pretty cheap plastic. The remote was a little cramped, but acceptable. It got the job done. The sound quality and power was quite good, as well as having a good front panel display and OSD. But when you’re paying a premium on the unit to use Dirac, it had better be worth it, and it certainly was not. TL;DR If you’re buying this unit without intending to use Dirac, great, it could work for you. If you want to use Dirac, look somewhere else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Onkyo oh my !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sounding and easy set up with direc live

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Onkyo receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great receiver. Good service. Thank you. I always have good service there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the phono input and 9 Channel. Needed to upgrade from 7-2 i had without phono. Everything was easy to setup it has great speration when watching movies. I like it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this receiver. The only problem was the fact that Bluetooth would not stay connected. I bought one had that problem so I returned it and got another one and had the same problem.

    No, I would not recommend this to a friend