Customer Ratings & Reviews

After just over a year of owning this unit, the HDMI out is no longer working. Onkyo customer support is terrible, I cannot recommend this product. This seems to be a known issue, yet they do not address it. If I could I would return this and get a more reliable unit, even though this one has all the features I need, I would not purchase it again. I was hoping the HDMI issues would not hit my unit, and I took the chance, but this will prevent me from buying anything Onkyo in the future.

It's a good United when it works. Had it for 3 weeks and one day I truned it on and then pop. Never worked again

Upgrade from my 919 from 2014. What a great jump. This is a super amp amp more than amole

Loved this receiver so much that I bought 2 of them and gifted one to a friend! Highly recommend

This is the best receiver for gaming on mext gen consoles. It pairs perfectly with my xbox series x, my klipsch speakers and my oled tv!

Hdmi inputs are glitched sometimes goes in and out:

This is a very good receiver never have! Dolby Atmos 9.2

excellent sound performance and picture quality for the price.

Awesome receiver, smooth purchase process on-line and instore pickup.

I did a lot of research into buying this and it has bit dissapoimted!

Awesome product, very happy with my purchase. My uncle loves it

great service and fast delivery, they came through on a very difficult item to obtain

It was just what I needed. Thanks Best Buy for finding it for me.

Not sure haven’t opened it so I just really don’t know

This receiver is on sale most everywhere else! The klipsch as well!

Best Buy wasn't able to figure out how to use it to give me Atmos. And now tell me I have to order a different receiver (the third one so far-- I ordered what they tell me I need for my installation which has been wrong over and over again). And also that ceiling speakers have to be removed and holes left in the ceiling and speakers placed in different locations. And that I'll have to pay to fix the holes left in the ceiling. My home theater installation will take at least six months and at least 10 visits to complete. And the first installer who was the installation manager never heard of protector hotspots or knew how to prevent them. I have to wait four to five months for a different screen because that's how long it takes. The first installation was rushed so much that everything needed replaced and redone. The components were not turned on to see if they worked or were installed right. No updates were checked. Speaker distances were not entered. And probably 10 times I've scheduled to have someone tell me how it should be done right and I just get a call the day before that says they don't know yet and they cancel and never get back to me.

Product was damage. Best Buy did not preform any inspection on this open box product

Was great at first, then menu options disappeared, like audessy, Dirac, and any setup options and “please wait” came on screen when I tried to get to the menu. Contacted support, went through the tge doft reset and factory reset, nether worked. They said I was under warranty and I just needed to take to my nearest service center…3 hours away. This makes the warranty useless. If you buy make sure to get an extended warranty or roll the dice on a $1500 paper weight when something goes wrong. This was my last onkyo, pioneer, or Klipsch product.

Labeled as 3 zones but can’t get 3 out of it, not user friendly

So far, I absolutely LOVE this receiver. Upgrading from an older Denon unit that wasn't able to support the full functionality of the current gen consoles (XSX, PS5). This works great, and sounds incredible. I'm also able to add 2 more height channels to my Dolby Atmos setup...looking forward to setting those up soon.