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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $449.00

Customer reviews

Rating 4.3 out of 5 stars with 289 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the TX-SR494 7.2-Channel A/V Receiver, especially regarding its sound quality and ease of use. Many find the setup process straightforward and appreciate the value for the price. Some customers have reported issues with the volume and overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 289 reviews
  • Pros mentioned:
    Ease of use, Power, Setup

    Rated 5 out of 5 stars

    Got a great deal on this.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver is easy to set up and easy to use. I currently have it paired with some Polk R 200 and S10 speakers. It powers the speakers well and sounds good too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Fantastic receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because i couldnt pass up the open box price. It may have been open box but it came looking brand new! No scratches or anything taking away from its look. Super simple to setup and adjust settings as needed. Everything is pretty straight forward if youve setup your own stereo system in your home. Tied with my JBL tower speakers, And acoustic audio center speaker it produces some really crisp sound.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using my receiver for a week now and it's made a huge difference in my home theater setup the sound quality is powerful clear and immersive. Setup was straightforward and automatic speaker calibration help balance everything perfectly. Bluetooth and Wi-Fi connectivity are stable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Onkyo Quality and Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old onkyo as it last forever,this one is more easy to connect and runs much colder. It locks in controls on subwoofer. But I can't beat the price. Real happy with the purchase ,hope it last along time like the other Onkyo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Replaced my Sony.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 7.1 ONKYO sounds awesome with punchy bass. Does not over heat. Great Value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New home theater receiver/amp big upgrade for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good price for a big name amp! The network connected ones were more expensive but I didn't see a benefit there except for wireless firmware updates which I consider a cyber threat and you can still do with a thumb drive. I love having Zones A and B which can patch in your patio speakers for in and outhouse surround sound. Big upgrade for me, but I had a modest older brand I replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    1GoodONKYO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mix & sound for sports & movies. 7.2 perfect amount of speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Equipment!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really know much about surroundsound. But when we bought a new TV, it was clear that we had to upgrade our 25+ year old receiver, as it was not working with any of the new TVs. We have the older version of this at our other house and it had been a fantastic piece of equipment so we decided to upgrade to the new one for our new house. It was super easy to set up with our new TV and I really love that you can actually connect it to the HDMI arc and set it up using the TV display. Connecting it to our hardwired Bose surround sound speakers was incredibly easy, and the audio quality that this transmits is perfect. We have it connected via optical cable and it works great! The only issue that we have with this is, the TV does not sync with the remote. So, we have to keep both remotes out to operate tv/volume. I think it’s more the TVs problem than the receiver but I do wish that they would work together like our old system did.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Onkyo TX-SR494

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fulfilled all my expectations. The bluetooth tool is fabulous. The sound is amazing. I am extremely satisfied with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, sounds Great and setup was average I’m Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy for a amazing deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and purchase . Very surprised by the price . It’s a amazing receiver for all kinds of applications hdr Dolby atmos all the platforms

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    For Music Purists

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver. Fills my living room with pure music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service and product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome receiver The installers were great- ! They came on time phone calls between us on the old Bose system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY NICE RECEIVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much less expensive than previous unit TX-NR609 Missing features "ALWAYS ON CLOCK DISPLAY AND ALWAYS STANDBY MODE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want a pricy receiver to listen only to FM radio and LP’s. This one seemed to fit the bill. The only issue I have with it is that it would not connect to my soundbar via bluetooth, so I ended up having to purchase separate speakers. Otherwise, we’re happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and so far so good. Easy to operate and so responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Av Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Bass and sound are a beast I would totally recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box Onkyo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver was exactly as advertised. Showed up quickly and with all accessories. Functions flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Its great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is really good the 4k is the best . Easy to use and all functions works great for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Onkyo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely buy it again. It's a great product. I'm happy with it. Thank you very much.

    I would recommend this to a friend
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