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Customer Ratings & Reviews

Your price for this item is $319.00
The comparable value price is $449.00

Customer reviews

Rating 4.4 out of 5 stars with 292 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the TX-SR494 7.2-Channel A/V Receiver, especially regarding its sound quality and ease of use. Many find the setup process straightforward and appreciate the value for the price. Some customers have reported issues with the volume and overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 292 reviews
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Cant go wrong for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice unit, i had a Sony before this which i use for bedroom now, this one has more power and has the treble and bass settings which i like.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Prone to faults.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one new out of the box summer of 2025, after a couple months of use the receiver went into AMP DIAG mode and returned a NG error (center channel). Best Buy was able to replace the receiver for me, but similar error with different NG fault came up again (multiple channels). Service manual states that a dealer must be contacted in the event of a NG "No Good" error is present in the system. Both receivers were set in well ventilated areas with plenty of airflow. Will be seeing if I can return it under my Best Buy Total account so I can go with another brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bass and surround sound . I have bought several and they are all working reliably in my home theater and bedrooms .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works so well and is easily fit into an entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Onkyo receiver works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works great. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this amp and am thinking about getting another one for the family room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very easy receiver to set up. I've had Onkyo for many years. Never had a problem with them. Great quality for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Brand!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and GREAT QUALITY system we will enjoy for Years!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This item is ok for the purchase price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is ok for the purchase price, however not completely capable with my television

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit need to find speakers. But works good. Nice bang for buck

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent if you're an Audiophile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound with Dolby Atmos a must have if you're an audiophile

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate Performance but Missing Some Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's adequate for what I need. I am hoping the computers will work longer than my previous Onkyo receiver. It was hard to adjust the balance; it is missing a balance control knob. I am also not a fan of rocker switches to adjust the bass and treble; I want a knob. Last, there is a weird configuration for using banana plugs for my speakers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tom M

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Our surround sound is amazing. We are extremely happy with the recommendation from our sales rep!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good starter receiver. Perfect for outside by the pool

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like it, good purchase. Sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, looks good, easy to use, easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver works perfectly and pairs nicely with all our other equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase. The sound quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replace a previous model. It was easy to install. So far, great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Onkyo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver in the right price range. Working very well thus far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bang for Buck … but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit, plenty of features…. But that’s where the problem comes in. I think they pack too much in for the price and maybe skimp on parts. I didn’t like the setup with tv it requires, I just wanted to plug n play to test out speakers. Sounds great on fm tuned, but the Bluetooth processor must be cheap. My Bluetooth volumes were about half as loud as the tuner. I mainly returned for that reason and stepped up to the Sony an1000… great choice!

    No, I would not recommend this to a friend