Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$449.00

Customer reviews

Rating 4.3 out of 5 stars with 354 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the TX-SR494 7.2-Channel A/V Receiver's sound quality and ease of use. Many find the setup process straightforward and appreciate the power it delivers for the price, along with its connectivity options. However, a few users have reported issues with overheating and volume inconsistencies.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 354 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best purchases i have made in a while. a really satisfying surround sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. A little large, but looks nice. Works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good receiver but returned it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good receiver, but I needed one that had posts for all of the connections rather than just a couple. My lesson learned is to always inspect an image of the back of the receiver CAREFULLY before ordering. I returned the receiver for this reason.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Don’t Recommend disappointed in Onkyo and Best Buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t recommend. Has good features but can’t handle loud volumes. I purchased two and the first blew in 31 days so Best Buy wouldn’t honor the warranty as it was 24 hours past the window (eye roll) so I purchased another and it blew in 2 days…Admittedly I was watching movies at almost full volume in my theatre room both times, but why have a volume level it can’t handle. I have a Yamaha from 2013 that handles the same volume for extended periods perfectly fine. Disappointed in Onkyo and Best Buy to say the least. I’m stuck with a 31 day old Receiver that wont work. Also good luck with Onkyo customer service. I can get it repaired if I drive 1.5 hours and leave it with a shop for two weeks…sweet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product!! The salesperson at Best Buy was knowledgeable and set me up on the right path with this receiver

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tezon

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this receiver so much. It sounds great n plays well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Onkyo TX-SR494 7.2 Receiver is doing a great job in amplifying the sound from my TV!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Receiver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatically changes to whatever input is on. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid receiver at a good price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing another Onkyo receiver with this one. Reliable brand, easy to set up. This was an open box item, condition is excellent and the price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice receiver for the price, as it was on sale for $160 off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great receiver at a great price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an 18 year old sony receiver and i immediately noticed the difference. Hdmi inputs are easy to hook up my other components. Its not as powerful as my old one but when i turn it up it sounds noticeably cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Onkyo receiver.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing, seems the picture quality is seems a bit better when connecting through the HDMI ports. I would highly recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice receiver for the money. Sounds really good crisp and clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have earc. If you're looking for a budget receiver this is it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Took a little longer to set up than expected. Sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great receiver

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver has been great! We use for our basement bar for music and surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of Modern Technology included

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technology in this receiver - I particularly like the lip sync function that all but eliminates delay between screen and speakers

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This amplifier meets and exceeded my expectations. Its connectivity to various audio systems through Bluetooth and direct connection makes it a very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Receiver for the price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice receiver for the price. It was easy to connect and get working. Onkyo is a trusted name that has been making receivers for a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adding a amp receiver.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the price was just right but I needed to upgrade to another amp sooner.

    I would recommend this to a friend