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Customer Ratings & Reviews

$449.00

Customer reviews

Rating 4.3 out of 5 stars with 354 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the TX-SR494 7.2-Channel A/V Receiver's sound quality and ease of use. Many find the setup process straightforward and appreciate the power it delivers for the price, along with its connectivity options. However, a few users have reported issues with overheating and volume inconsistencies.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 354 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and sounds great! Recommended. Plenty of options!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money, they had better…………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great HT receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. I just replace my old Sony HT receiver with this Onkyo and sounds great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replacing the blue ray surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having some issues with setup with the speakers with the old system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Prone to faults.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one new out of the box summer of 2025, after a couple months of use the receiver went into AMP DIAG mode and returned a NG error (center channel). Best Buy was able to replace the receiver for me, but similar error with different NG fault came up again (multiple channels). Service manual states that a dealer must be contacted in the event of a NG "No Good" error is present in the system. Both receivers were set in well ventilated areas with plenty of airflow. Will be seeing if I can return it under my Best Buy Total account so I can go with another brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Onkyo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reciever puts out a real nice sound.I enjoy it very much, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, this receiver is hard to beat. It is a good quality receiver qith just about everything you could need.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and quality materials. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you figure out how, the adjustability is endless with this receiver. Great sound output, Dolby atmos works great with my klipsch 5.1.2 setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. It really adds to a TV and movie viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Onkyo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time using onkyo for a receiver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home Theater Complete

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with applications suited for home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reciever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Very happy with the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Receiver review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the easiest to program, but good value for your money!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good over all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for about a month now and works good no complaints haven’t gotten to used it to its full potential only 5.1 surround sound. By next week ill have it at 7.1

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good receiver/amplifier for basic sound amplification

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver works well with 5.1 system. A little tricky to set up at first but pleased overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Receiver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to hook up 5 speakers set that my old receiver couldn’t. Loved it that l bought another one for my basement

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not meet our needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Onkyo receiver did not meet our expectations so returned at a Buy staff store. Back to shopping for other options.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for this receiver was very reasonable and I trust the team at Best Buy

    I would recommend this to a friend