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Customer Ratings & Reviews

Your price for this item is $319.00
The comparable value price is $449.00

Customer reviews

Rating 4.4 out of 5 stars with 292 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the TX-SR494 7.2-Channel A/V Receiver, especially regarding its sound quality and ease of use. Many find the setup process straightforward and appreciate the value for the price. Some customers have reported issues with the volume and overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 292 reviews
  • Rated 1 out of 5 stars

    open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    open box excellent well never turned on connected all wires than i went to turn on it turned on than off than not at all

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OH NO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected from Onkyo and not for me. I traded it in for the Sony

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this new, put it in storage while I built my house— after I completed my house, I plugged it up and it started smoking. I found out Best Buy gave me the wrong model number, but it was still new and Although Bestbuy corrected the receipt, Onkyo Thought it was suspicious and wouldn’t honor the one year warranty because Best Buy gave me the receipt too quickly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stereo Amp.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not what I was able to use with my components.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 2 weeks and stopped working. Tried to do a reset and nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Receiver not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver not working had reset it a few times and not working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of box ; No sound. Double and triple checked settings and new cables. Not at all happy with Onkyo and Bestbuy. Returning it tomorrow. Going to try Denon.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dont buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is under power not loud at all not very happy with it wish I would have got something else so whatever you do don’t buy this

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    just ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an ok receiver meaning the sound does not pack a punch like i thought it would. i have to turn the volume up most of the way. Thats a deal breaker for me!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box are defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent without a remote and it for not power on..customer service was not helpful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead in less than 20 days

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item stopped outputting video less than 20 days after purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get a different brand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was defective. Also much less from manufacturer and Best Buy won’t match manufacturers price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Great machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great/7.2 for $299 Fantastic/ Easy set up! What a sale!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good entry level receiver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound really good price for an entry starter system

    I would recommend this to a friend
  • Pros mentioned:
    Power, Sound quality

    Rated 5 out of 5 stars

    Onkyo surround system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well packaged. Easy installation. Hook up to bose acoustimass 16 surround system. Sounds great. This replaced Onkyo older model. Like the sound. Powerful in the price range.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    So far, so good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver was installed by Geek Squad 2 weeks ago. So far, so good. I bought this receiver to replace our 2012 Onkyo TX SR 313, only because the picture pass through module went out in the old unit. Although it's a 7.2 channel, I'm only using 5.1, but at $329 on sale, It was a great deal for a trusted brand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Powerful receiver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great surround sound and ease of changing from DVD to TV to Apple TV to Apps.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Onkyo Receiver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product; easy to install, easy to use Receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear quality Great for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear audio nice quality build and it really makes my sub sound very different from other recievers it sounds way more vibrant than my previous reciever. Overall worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Found just the right receiver for my motorhome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In shopping for receivers under $500 I found that most didn't have enough power or they were not designed to power 4 ohm speakers. This unit worked great for my needs.

    I would recommend this to a friend