Customer Ratings & Reviews

Didn’t work out of the box. No error messages or anything. Just clicks to turn on the power off. Tried multiple outlets, tried with no speakers.

I bought this new, put it in storage while I built my house— after I completed my house, I plugged it up and it started smoking. I found out Best Buy gave me the wrong model number, but it was still new and Although Bestbuy corrected the receipt, Onkyo Thought it was suspicious and wouldn’t honor the one year warranty because Best Buy gave me the receipt too quickly.

Was not what I was able to use with my components.

open box excellent well never turned on connected all wires than i went to turn on it turned on than off than not at all

Right out of box ; No sound. Double and triple checked settings and new cables. Not at all happy with Onkyo and Bestbuy. Returning it tomorrow. Going to try Denon.

It is under power not loud at all not very happy with it wish I would have got something else so whatever you do don’t buy this

Its an ok receiver meaning the sound does not pack a punch like i thought it would. i have to turn the volume up most of the way. Thats a deal breaker for me!!

Lasted 2 weeks and stopped working. Tried to do a reset and nothing.

Receiver not working had reset it a few times and not working

Sent without a remote and it for not power on..customer service was not helpful

Item stopped outputting video less than 20 days after purchase.

It was defective. Also much less from manufacturer and Best Buy won’t match manufacturers price.

Works great/7.2 for $299 Fantastic/ Easy set up! What a sale!!

Well packaged. Easy installation. Hook up to bose acoustimass 16 surround system. Sounds great. This replaced Onkyo older model. Like the sound. Powerful in the price range.

This receiver was installed by Geek Squad 2 weeks ago. So far, so good. I bought this receiver to replace our 2012 Onkyo TX SR 313, only because the picture pass through module went out in the old unit. Although it's a 7.2 channel, I'm only using 5.1, but at $329 on sale, It was a great deal for a trusted brand.

Really good sound really good price for an entry starter system

Unit was sold as "open box in excellent condition" and was supposed to be "fully working as originally intended". However, this Unit would not turn on fully and was throwing an error code for faulty circuitry right out of the box. Had to return for a refund as it would not work as intended. Beware purchasing this item as open box, the error code this was throwing is a known issue with this particular model number and it places the unit into a lockdown protection mode that can not be cleared upon unplugging or plugging in to boot or reboot. Delving into the reviews on BEST BUY's website, it seems others have purchased open boxed units of this model number and experienced the exact same problem. Further research online shows this is a widely known problem with this specific model number and brand, likely a manufacturing flaw with these units from the factory or from previously being mishandled by the initial purchaser before they were returned and then re-sold as open box (i.e. original purchaser stripping wires over the top of the unit could have caused multiple tiny copper wire strands to fall down inside the unit and short out circuitry upon its first boot up sequence, permanently damaging circuitry) at which point the original customer returned the item to best Buy as faulty. They then packaged and re-sold it as open box without properly checking that the unit was fully functional. Stripping wires over the top of the unit seems to be a fairly common mistake people make upon first time set up. ALWAYS strip your speaker wires somewhere FAR AWAY from your unit and twist any loose strands off before bringing the wires anywhere near the unit to hook them up. There are ventilation holes in the top and sides and this can and will damage your unit either immediately or sometime down the line.

Works awesome Great Product Recomend This Receiver

great surround sound and ease of changing from DVD to TV to Apple TV to Apps.

Very clear audio nice quality build and it really makes my sub sound very different from other recievers it sounds way more vibrant than my previous reciever. Overall worth every penny