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Customer Ratings & Reviews

Your price for this item is $449.00

Customer reviews

Rating 4.3 out of 5 stars with 348 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the TX-SR494 7.2-Channel A/V Receiver's sound quality and ease of use. Many find the setup process straightforward and appreciate the power it delivers for the price, along with its connectivity options. However, a few users have reported issues with overheating and volume inconsistencies.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 348 reviews
  • Pros mentioned:
    Connectivity, Power

    Rated 5 out of 5 stars

    Replaced old expensive home theater system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a very expensive home theater system that was 25 years old and died. The Onkyo is affordable, has great HDMI connectivity and plenty of power to drive my large speakers. I run volume at 60% which seems high but there is still room to turn it up (don't need to). Good value a full of features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this receiver as a replacement for my old one. Due to my new tv did not have an optical output. For a quick buy its bang for your buck with 7 channels and 2 subwoofer hookups and Be able to handle dolby atmos is a good buy. I got mine as an open box and everything was with it packing and all no dents or scratches either im happy with it till time to upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy way to set it up and sound is great. An upgrade to previous AV as it is 7.1 and the price was very good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome receiver. Easy to set up. Very sturdy packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Onkyo receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is crisp and clear with ease of use. It was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound - eARC issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but having a real issue with eARC input from the LG OLED TV. I can get it configured and it sounds great, but when turned off and back on, it loses the connection. I even changed the cable connection to the TV and with that configuration - it lost the connection after a couple minutes, Very frustrating as the optical input isn''t as high quality as eARC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Sound /Features at a Great Orice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with our new TV. Sound and ease of use both wonderful Price was great, as this was a previous year model

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    5 speakers and sub great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great receiver , does everything i bought it for...........wish it had a usb on the front panel rather than in the rear. overall great quality , no complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice features; won't play with Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this receiver but ultimately returned it. A dedicated set of buttons for source selection and tone control without the need for menus is a daily convenience unavailable in competitors. A decent array of inputs and the ability to handle 4K video and contemporary audio formats such as Atmos at this price point is attractive. Sadly, I could not get the HDMI ARC or CEC features to work with my Sony Bravia KDL-55W800C TV, which supports both features (for exchange of both audio and inter-device control via an HDMI connection). A full afternoon on the technical support sites of both companies yielded no solution, and I'm an electrical engineer and audio enthusiast. One other quibble is that it was difficult to determine if the device firmware was up to date - I kept getting cryptic error messages even following the instructions carefully (which involves downloading new firmware onto a USB stick - rather archaic). I never got to the point of evaluating sound quality. For many users these issues may not be deal-breakers, but they turned me away.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Receiver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. There is something about the sound from Onkyo. Like it has something special that makes the sound more real. It's hard to explain but it just has a level of quality you have to hear to understand. I'm 100% satisfied and the unit works great! Also The open box quality was just fine. I always trust Best Buy on there judgement on how they grade there products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Basic 7.2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very solid, BASIC 7.2 receiver. The front display looks like it should be on a 90's washing machine. I'm trying to see it as "ïronically retro" LOL. Otherwise, it does just what it supposed to do. Sounds pretty good too. I'd say it's a fair deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great open box deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic features. Great sound. Awesome price. You can’t beat it

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Solid reciver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace a sony that was a replacement of a nice denon i had a few years ago. The sony only lasted 3 years before it stopped reading the hdmi inputs. I was going to replace it with another denon and get a better one but then this one was on sale for so cheap i decided to wait a few more years to update speakers and receiver. So running my 10 year old polk speakers and honestly its a solid unit. My polks sound way better that the sony ever did and seems so far to be holding up well. Set up was fairly standard and no complaints. Honestly for the price of this im extremely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Still Onk man

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 20 years with SR 502 I had to replace it with this one.This one puts out sound I’m use to however I had to return it after 2 weeks as it was overheating and kept powering on and off.Best Buy replaced it with no questions asked.New unit seems fine no overheating. I am still an ONK fan not ready to kick’s to the curb.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given it 5 stars but the center, surround, and zone B speaker outputs are the cheaper spring-tab type connectors, not the heavier screw-in knob types found on the main two speaker outputs, and it is a bit limited when it comes to the on-screen display choices, but it is really good overall for the money. Great sound and real good choices for audio output levels, surround sound choices, etc. OSD is good for these basic settings. Replacing a TXNR656 that gave me problems with HDMI output until it just quit within the first six months. Sound setup was completed and good, so I just ran the HDMI straight from my DIRECTV unit to the TV for video. Been living with that setup for last couple of years. (Was not able to see or use OSD with this arrangement) This unit is working great, and I am very pleased with it. My wife likes the direct input change buttons on the front and remote. Bluetooth connection ability is a step up. Got it on sale for $100 off while on vacation in Mississippi.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Onkyo TX-SR494

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the TX-SR494 and I’m glad I did — it’s a solid entry-level AV receiver if you want immersive home-theatre sound without spending a fortune.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    FANTASTIC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT RECEIVER AND WONDERFUL FIT FOR MY GARAGE WHILE IM WORKING LOVE THE BLUE TOOTH FOR MY FRIENDS TO HOOK UP AT ANYTIME AND JAM

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Streamlined & Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streamlined and sleek, this was the perfect replacement for a receiver I had for over 20 years that recently quit working. Easy to set up and use with older, larger, high quality, wired speakers that I refuse to give up, it works well and is easy on the eyes too.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Nice receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It has lots of inputs supports 7.2 with 4K video and puts out lots of sound.

    I would recommend this to a friend
  • Pros mentioned:
    Power, Setup

    Rated 5 out of 5 stars

    Onkyo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver really packs a punch. The best value for home entertainment system. Simple to navigate setup on your TV screen. Plenty of reserve power to use with or without a subwoofer.

    I would recommend this to a friend
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