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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 355 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the TX-SR494 7.2-Channel A/V Receiver's sound quality and ease of use. Many find the setup process straightforward and appreciate the power it delivers for the price, along with its connectivity options. However, a few users have reported issues with overheating and volume inconsistencies.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 355 reviews
  • Rated 5 out of 5 stars

    Works great with old Sony 3 ohm surround speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a surround receiver that would work with my older 3 ohm Sony surround speakers. This receiver has a 4 to 6 ohm setting which works perfectly for me. I had to buy a small amp on Amazon for the subwoofer (mine was passive) but no big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced this for an older one and switched very easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's OK but make controls' lettering SEEABLE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did the calibration & most of the speakers aren't very loud; only the sub woofer. I think we need to try it again. It may not have been placed correctly. I still can't understand WHY ALL brands have the darn all black units, & the lettering/numbers in very small dark grey print! There should be a back-light choice or something to be able to read them. You have to have a flashlight & magnifying glass in order to do so! It has some nice features, but I don't think we accessing them very well. Yeah, when in doubt, read the instructions! We did get a good sale price on it. I guess it's OK, but not operating up to it's real potential & that could be a "screw loose in the operator" somewhere!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid investment for the price. Excellent quality for sound and performance. We have it running our surround sound with our TV in our living room and are extremely pleased with all aspects. Our sons are thinking about making the same purchase based on our review and discussions. We highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Best for Quality & Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price. Highly recommend for people looking for a complete 7.2 channel receiver (also great as a 5.2) on a budget. Simple, fast setup for those wanting quick help. Can't go wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Has issues with HDMI triggering "safety"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've spent a couple sad days digging through the internet and a couple ai trying to figure out how to stop the "known issue" about this unit and HDMI CEC. The unit goes into safety mode and will not power on. I have 1 roku, 1 blu-ray, and 1 dvr for security cameras running to it, then its hooked to a tv. To fix the non-start, I have to disconnect the incoming HDMI cables, unplug from the wall, hold the power button for 15 seconds, then plug it back in and it'll work. It works fine after that, sounds good, but trying to get the uh, "less technically inclined" wife to do this daily is NOT going to happen. So back it goes I guess. Huge disappointment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great A/V Receiver for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this unit to replace my 16 year old Onkyo which was not Smart TV compatible with my new Samsung 8000 series. Works great! Set up was just a little querky with onscreen setup, but I got through it. New unit is compatible with my old Onkyo cassette tape player which made my wife happy. She has a lot of old cassette tapes she has not digitized. Old DVD player synced just fine.Sound quality is good using my old JBL speakers. For me, the vocal adjustment is fantastic! Many new TV shows have music so loud you cannot discern the dialogue during some scenes. This unit will adjust to bring them in loud and clear. Overall I am very satisfied with the unit and would buy again. ONE NOTE: If you mess up on initial setup, you can reboot setup by following the instructions found on the very bottom of the instruction quick setup guide. One small line in very small print. Easy to miss!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Strong receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good quality receiver. I like the option you have to setup the receiver in different formats.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Excellent sound and easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound quality , easy set up and quick power up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    10/10 Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Much better than my onkyo receivers. Very easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Onkyo oh!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still breaking it in. Responds well. It is easy to setup. The dolby atmos is awesome. The dts-x is also awesome. Music playback is nice. Only complaint is the spring clips connections. I thought that was old school

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Hector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good receiver for the price recommended to anyone.That's looking for inexpensive receiver with a lot of power.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Perfect for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver worked great. Paired up with my new TV perfectly. Had an older receiver that worked, but had to use a sound wire and 2 remotes to get it all turned on. Now 1 remote runs it all. For the price, this us exactly what we needed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    As Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks solid, as expected. Supports dolby atomos which is why i wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had great experiences with Onkyo receivers and I decided to get another. This one supports all my needs Fronts, center, heights, rear and sub connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not best AV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price on sale is beatable but thí AV is not 4K pass through just support up to HDR, can’t watch 4K movie just HD upscale so disappointed, buy Sony AV 7.2 instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    onkyo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Receiver.....sounds great specially with my 7.1 speaker set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good amplifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound!! I bought the open box and it was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, got it on sale. Worth the price for the quality

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Onkyo Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver! Very nice to be able to run all my equipment through this. Perfect for man cave/theater room!

    I would recommend this to a friend
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