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Customer Ratings & Reviews

Your price for this item is $319.00
The comparable value price is $449.00

Customer reviews

Rating 4.4 out of 5 stars with 292 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the TX-SR494 7.2-Channel A/V Receiver, especially regarding its sound quality and ease of use. Many find the setup process straightforward and appreciate the value for the price. Some customers have reported issues with the volume and overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 292 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid receiver at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing another Onkyo receiver with this one. Reliable brand, easy to set up. This was an open box item, condition is excellent and the price was right.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver has been great! We use for our basement bar for music and surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Onkyo receiver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing, seems the picture quality is seems a bit better when connecting through the HDMI ports. I would highly recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great receiver at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an 18 year old sony receiver and i immediately noticed the difference. Hdmi inputs are easy to hook up my other components. Its not as powerful as my old one but when i turn it up it sounds noticeably cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Onkyo brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase of av power source from 0nkyo was a good deal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Receiver for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice receiver for the price. It was easy to connect and get working. Onkyo is a trusted name that has been making receivers for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice receiver for the money. Sounds really good crisp and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This amplifier meets and exceeded my expectations. Its connectivity to various audio systems through Bluetooth and direct connection makes it a very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have earc. If you're looking for a budget receiver this is it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Took a little longer to set up than expected. Sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great stereo equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to find stereo equipment. Especially matching pieces. Very nice profile and easy to hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Adding a amp receiver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the price was just right but I needed to upgrade to another amp sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for a such of price recommend this product for any one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Just overall excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Supervisor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it controlled my entire home speaker system great sound best unit out at the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great bang for the buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver does not disappoint. The connection and linear flow of energy is pleasing.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Don’t Recommend disappointed in Onkyo and Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t recommend. Has good features but can’t handle loud volumes. I purchased two and the first blew in 31 days so Best Buy wouldn’t honor the warranty as it was 24 hours past the window (eye roll) so I purchased another and it blew in 2 days…Admittedly I was watching movies at almost full volume in my theatre room both times, but why have a volume level it can’t handle. I have a Yamaha from 2013 that handles the same volume for extended periods perfectly fine. Disappointed in Onkyo and Best Buy to say the least. I’m stuck with a 31 day old Receiver that wont work. Also good luck with Onkyo customer service. I can get it repaired if I drive 1.5 hours and leave it with a shop for two weeks…sweet

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Do not buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it kept cutting off the volume - it took three service calls (which we had to pay for) to determine the receiver was defective or just not just powerful. It was past the 30 days so stuck with this receiver after buying a new Sony one and another service call.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a receiver that would work with the speakers we already had. This works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Movies like never before

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have surround sound in our viewing room. Thank you to the Geek Squad for hooking us up.

    I would recommend this to a friend