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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 50 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the HD3 Home Handset's sound quality, describing it as excellent. They also appreciate its user-friendly design, noting that it is easy to set up and use. However, some customers have expressed concerns about the phone's battery life, finding it to be shorter than desired.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 50 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice new HD3 handset model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Ooma for a few years now, and was intrigued by the new handset. I wish it and the new DP1 desk phone model worked with the older Telo, though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great VOIP phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great phone to buy if you are considering cutting the cord with your phone company or cable service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old HD2 keep dying ing the middle of calls so I replaced it with a HD3. The HD3 has better sound quality than my old HD3.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, sound quality great and you don't have a monthly phone bill, just taxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired this up with my Ooma telecom and it works amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Clear reception with good range throughout the home

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great with Ooma system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the HD 2 then replaced it the HD3. HD3 is so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent handset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is excellent. Works great. Sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It is a phone, plain and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is simple to use, but remember that it must be used with an Ooma device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great VOIP Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run my own business and my cell reception is unreliable in the house. OOMA is a great solution to give me high quality coverage plus great features like 2 line calling, linking to my cell, etc. It was easy to install and so far, works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. HD3 is easier to hold. Have to use new Telo for compatibility. Must go On-line to edit phonebook contacts. Ni-Metal Hydride "AA" batteries are easy to change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for alternative telephones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this it's the best alternative for land-line telephones if you want to divorce telephone companies . I have the entire Ooma Telo System without any contacts with a modicum monthly fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No extra charge for long distance calling. Both my mom and gf have long distance numbers. Love the way I can program their picture to pop up on screen whenever they call.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade of handset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to upgrade my Ooma handset for better connection. It has improved it some, but not dramatically. BTW, BestBuy was cheaper than the Ooma website, even tho Ooma was doing a sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, great service, can't be happier

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Ooma phone, works great on the base, love the features, battery life, etc...plus this saves a lot of money vs. a typical phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ooma phone works in a very rural area with complete clarity and more options than you could ever imagine! Great range and design!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great VOIP Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phone to run my home business. More reliable than cell connection. Like the array of features like call waiting, call forwarding, etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its works, signal is not great all the time. good enough value for a replacement landline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New lines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently switched over to ooma. Happy with it so far so switching out the phones too now. Cant wait to set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great, Easy to Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using my Ooma phone for about 2 months now and would highly recommend it. Easy to setup and easy to use.

    I would recommend this to a friend
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