Customer Ratings & Reviews

So far, so good. We ditched our landline, but didn't want to give up our long-time phone number, and this seemed like a good compromise. Easy to set up, easy to port our phone number, able to connect all of our existing phones, and the sound quality is better than our old landline. Glad to be done with outrageous phone company bills just so that we could receive unwanted solicitation for car warranties and fake charities.

After switching to starlink we decided to upgrade our nana to these phones in order to break away from a crazy landline phone bill. These phones have an option to place a picture of the person calling. Nana loves this! We found a way to save her money and upgrade her to a better sounding phone! Also the provider previously always had issues and she would lose service!

I bought it for a non-technical friend. I installed it. He has no trouble using it or the Ooma app. Unfortunely the telo hangs up occasionally and has to be power cycled. Awkward. The "free" option is $7.08 a month in Pennsylvania. The Premier option gets you a second time for 911 service on top of the $10/month. There is nothing government won't do to get our money. Ooma conversations have excellent clarity.

Easy to set up. Works great. Wonderful voice quality. Very reasonable monthly cost. Wish I had know about Ooma before …

Good system and works great. Best Buy is a good place to purchase.

Love this voip system. It’s cheaper than paying Verizon

We needed to add a home phone for when our nephew is babysitting. He doesn't have a smartphone yet and we needed him to have the ability to call 911 if something bad happened while we were out. The Ooma handsets are straightforward and easy to use. They are a throwback to another time. The base station is the "answering machine" of sorts. No problems so far with the phone service either. The only annoying thing is the robo calls and spam calls. We just turned the ringer off both handsets. The cost of the service is only the cost of taxes and fees from the local governments. For us, it was about $60 for the entire year. Fair cost.

I was skeptical at first but took a dive and no regrets. The unit was easy to navigate and activate. Crystal clear at both ends. Plus the $5 monthly is a steal! I am happy with my Ooma!

Needed to replace my old landline that was used only for alarm monitoring and find a less expensive solution. The Ooma Telo Air was the perfect choice for me. Setup was very easy and straight forward and it works fine with my old ADT alarm system plus I'm saving about $35 per month.

It’s great considering for what you pay for the service. Didn’t realize it will increase your service to the more expensive option without telling you after three months, but it’s easy to change. Call quality is fair, not as clear as a landline or cell phone, but is good for the $8/month service plan. Highly recommended if you need to have a house phone for emergency use or for kids that don’t have cell phones. Very affordable option after initial purchase of equipment.

This product was exactly what I was looking for. The discription was accurate and it was very easy to set up.

The phone calls sound as good as a landline. Lots of features with the free service. More features and a second line can be added for a monthly fee. Porting your old number is supported as is 911 service. Being that this is phone is IP based and IP's change, you need to keep your address in your Ooma account current for them to find your current location. Free unlimited calling in the US. There is a per minute fee to call other countries. Some are just a few cents a minute, some more. Check the Ooma website for the current rates if that's important to you. You are charged federal and state communication taxes and 911 Fees if you have them in your area. For eastern PA this works out to $6/month. Started out at $2/month 8 or 9 years ago. The range on the handsets is excellent. Took one out in the yard 120' from the base and it worked perfectly. Very reliable. I've never had any issue connecting or with voice quality. I started with a 35Mbps Internet service 8 years ago and am now up to 1Gig Internet. I've recommended this to a friend with a 20Mbps and it worked fine for him as well. My first ooma box lasted 8 years till it got flaky and then died. Not a bad run, was ready for new handsets anyway. You are limited to 4 Ooma handsets on this Ooma base. If you need more than that, you can use the standard RJ11 phone jack to add more. You can plug in any phone, a multi-phone wireless phone system, a fax, etc. and use them instead or in addition to the ooma handsets. Maybe you can find cheaper or free, but with Ooma you get a reserved phone number that never changes in most any area code you choose on a reliable service that sounds and works as expected. For me it's worth a few bucks a month to know that anyone in my house has ready access to reliable phones that can contact 911 sending my address automatically if it's ever needed.

I got this OOMA less than 2 weeks ago, set it up on my wireless internet pretty easily, I had to download the OOMA setup app on my cell in order to connect it wirelessly. Ethernet is also an option with no app needed. I ported my number from comcast voice. OOMA said it could take 30 days, but it only took a few days to port the number and they give you a temporary number to use until then. My bill will be only 5.95 per month with OOMA. If you want to have enhanced caller ID, you have to get the Premier service for 9.95 a month, otherwise you just see the number of the caller unless you have them in your contacts. You can use the handsets provided, they have picture ID, or you can use any cordless phone you already have, and you can use OOMA voicemail, or your own answering machine. As with any digital phone service, if you have no power or no internet, you wont have phone service. OOMA offers a 4 G backup, but its not compatible with Telo Air. The only downside is a slight delay when you answer the phone or when you are dialing out and waiting for it to ring on the other end. In the few days I have been using it, the calls are clear and the service has been great!

This was a great solution for our family. My wife and I have cell phones and got rid of our home phone years ago. Now our kids are getting old enough to use the phone on a regular basis but not ready for a cell phone or their own. This was a great low cost solution. Setup was easy. The range of the headsets are good. The call quality is good.

Easy setup, works great! Plug it in, go to the website and sign in, done...

One of the two phones stopped working within the first month of use. Other than that problem, the system works well and is easy to set up.

I have been using this for 3 months now and have no complaints. The setup was very easy and self explanatory within 30 minutes. The call Quality is awesome. I will be adding another one as a business line awesome service can't complain and awesome price.

Easy to set up and working great. Quality is good

Excellent setup easy clear reception one issue even after selecting a random number I still show on caller id as previous owner. Lots of unwanted calls.

Good product for a home with no landline. We shopped around to see the least expensive Wi-Fi phone option, and this looked like the best option for our family. It was easy to set up and has worked great so far.