Customer Ratings & Reviews

Great Service to replace my landline. Very easy to use. Very clear instructions.

Relatively easy to set-up. Good customer support from Ooma

Wish i had bought this years ago! Hooked up this baby and canceled my old phone service, saved myself $40/month. Works great! It's different from other phone services, easy to install, price was right and saving $$$ is even better. Works with my old phones also!

Ooma devices are great and they sound like talking on a land line vs VOIP. The cost of the Ooma service is just great & runs around $5 per month depending on state taxes and for this, you get unlimited long distance in the US.

We purchased this to replace our old phone service and save money. It is very easy to set up, the cordless phones work great. And the calls are very clear.

Super easy to setup. Took less than 10 minutes. Get to chose your own phone number. I have yet to have a single random call or robocall, so thinking my number is brand new! Call quality is amazing and crystal clear. Best decision I ever made especially having sketchy cell service in the house. And all for $5 a month...insane!

Got this for my dad. Set up super easy. Has many features and you pick your phone number and the service is only $6 per month.

This is my second Ooma. I bought my first one almost 10 years ago, and it finally died. This one was infinitely easier to setup, configure and get working with my existing ooma account. I have it configured so that it is wireless and truly able to be placed anywhere in the house. The only downside is that the base unit occasionally loses sync with the handset, but its an easy fix by rebooting the base unit. Overall- I'm glad I made the upgrade.

This is my second Ooma telo. The first one died after many years, at least 10. It may have been the victim of a storm. This one was very easy to set up although the technical support was not at all knowledgeable about the product and kept on reading to me from a script. I was able to set up the device on my own after realizing that the technical help was not at all helping. Once set up, the device works as advertised. Calls are always clear and there is never a moment when I have difficulty with audio. The handsets are very ergonomic and have a small base, which means that I have many places where I can set it down without worrying about space. Of course, I can place it only in spots where I have an electrical outlet as one is needed to power the handsets. Once powered, the handset can be used anywhere in my house. I have not tried using the handset outside my house, but I know that it works at least 40 feet from the base. With the handset and wifi, making and receiving calls are seamless. The Built-in WiFi in the telo implies that I can place it literally anywhere in my house. The telo and two handsets were on sale when I bought them. The price was reasonable, but the most significant factor in terms of price is that the value to operating cost ratio for this product is highly competitive. Though I have used the premium service in the past, I now use only the basic service as I use the Ooma service as a supplement for my cell. Nonetheless, there are some nice features that come with the premium service. Of course, nothing is free or always priced perfectly on the sweet spot; thus one must pay extra for the premium service.

Recently I upgraded my Ooma telo which I had over 10 years with an Ooma Air with two HD3 hand sets. I am extremely satisfied with my upgrade. I can move my Ooma to any room since there is wifi on it and the hand sets are awesome - great finished and very easy to operate. There are so many feathers on the handsets. The voice is excellent and it is very clear. I will recommend it.

Clear calls. Excellent call reporting and screening/monitoring options. Smooth transition. All the bells and whistles for cost of $200 a year. Very happy with the system. Easy installation.

Ooma Voice over IP was very easy to set up and get operational. The voice quality is great too.

Good value, set up was easy. Ooma Telo was easy to set up and customer service was very helpful.

Bought this for my parents to replace their land line after moving into a Sr Living apartment. Works great behind their personal firewall attached to the apartments public WIFI.

Good standard phone that meets my need. I wish range was a little bigger, but meets my need.

Thie was a very quick and easy set up and even to port my current number. I didn't want to disconnect my lanndline, but didn't want to continue to pay $25 monthly when we did use it much. Now my monthly fee is just the local taxes which cost me about $7 per month.

We bought this to replace our land line. The set up was easy and the phone works very well. The handsets add a lot to the system as it's a one button to receive voice messages. We also got the premium service and had our land line number ported which took about a week. The call quality seems to be top notch.

Best thing I did to eliminate att. Phone works great and my bill is 6 bucks a month. Was simple to connect to internet and used old house phones too. Its a no brainer. Buy it!

Ooma is very good and you pay only $5 taxes. The only problem is the phones don’t have a quality call. I added an extra Panasonic phone I had and you can see the differential. With the ooma phone you listen the voice with a little distortion and sometimes I can’t understand very well the another people and that didn’t happen with my extra Panasonic phone

I would give the base usit a 5 star review but the handsets in this set bring it down. The handsets dont hold much of a charge and die fairly quickly. I would have just bought the base station and avoided the spare handsets. It was easy to set up and have my landline ported over. Love the ability to have it also call my cell when a call comes in. I would just buy a multi handset wireless phone system and avoid these.