Customer Ratings & Reviews

I was skeptical at first but took a dive and no regrets. The unit was easy to navigate and activate. Crystal clear at both ends. Plus the $5 monthly is a steal! I am happy with my Ooma!

This was a great solution for our family. My wife and I have cell phones and got rid of our home phone years ago. Now our kids are getting old enough to use the phone on a regular basis but not ready for a cell phone or their own. This was a great low cost solution. Setup was easy. The range of the headsets are good. The call quality is good.

I have been using this for 3 months now and have no complaints. The setup was very easy and self explanatory within 30 minutes. The call Quality is awesome. I will be adding another one as a business line awesome service can't complain and awesome price.

Works perfect and saves money! Easy to set up, took less than 15 min.

Wish i had bought this years ago! Hooked up this baby and canceled my old phone service, saved myself $40/month. Works great! It's different from other phone services, easy to install, price was right and saving $$$ is even better. Works with my old phones also!

Ooma devices are great and they sound like talking on a land line vs VOIP. The cost of the Ooma service is just great & runs around $5 per month depending on state taxes and for this, you get unlimited long distance in the US.

Good system and works great. Best Buy is a good place to purchase.

Super easy to setup. Took less than 10 minutes. Get to chose your own phone number. I have yet to have a single random call or robocall, so thinking my number is brand new! Call quality is amazing and crystal clear. Best decision I ever made especially having sketchy cell service in the house. And all for $5 a month...insane!

This is my second Ooma. I bought my first one almost 10 years ago, and it finally died. This one was infinitely easier to setup, configure and get working with my existing ooma account. I have it configured so that it is wireless and truly able to be placed anywhere in the house. The only downside is that the base unit occasionally loses sync with the handset, but its an easy fix by rebooting the base unit. Overall- I'm glad I made the upgrade.

This is my second Ooma telo. The first one died after many years, at least 10. It may have been the victim of a storm. This one was very easy to set up although the technical support was not at all knowledgeable about the product and kept on reading to me from a script. I was able to set up the device on my own after realizing that the technical help was not at all helping. Once set up, the device works as advertised. Calls are always clear and there is never a moment when I have difficulty with audio. The handsets are very ergonomic and have a small base, which means that I have many places where I can set it down without worrying about space. Of course, I can place it only in spots where I have an electrical outlet as one is needed to power the handsets. Once powered, the handset can be used anywhere in my house. I have not tried using the handset outside my house, but I know that it works at least 40 feet from the base. With the handset and wifi, making and receiving calls are seamless. The Built-in WiFi in the telo implies that I can place it literally anywhere in my house. The telo and two handsets were on sale when I bought them. The price was reasonable, but the most significant factor in terms of price is that the value to operating cost ratio for this product is highly competitive. Though I have used the premium service in the past, I now use only the basic service as I use the Ooma service as a supplement for my cell. Nonetheless, there are some nice features that come with the premium service. Of course, nothing is free or always priced perfectly on the sweet spot; thus one must pay extra for the premium service.

One of the two phones stopped working within the first month of use. Other than that problem, the system works well and is easy to set up.

Easy to set up and working great. Quality is good

System setup was easy. Connected to WiFi gateway using HDMI cable. However, read service terms carefully. Base Service (~$7 per month) does not include the ability to listen to messages as they are being left. Premier Service at an additional cost (~$10 per month) is needed in order to listen to messages real time. This should be included as part of the Base Service.

Recently I upgraded my Ooma telo which I had over 10 years with an Ooma Air with two HD3 hand sets. I am extremely satisfied with my upgrade. I can move my Ooma to any room since there is wifi on it and the hand sets are awesome - great finished and very easy to operate. There are so many feathers on the handsets. The voice is excellent and it is very clear. I will recommend it.

Love this voip system. It’s cheaper than paying Verizon

Good product for a home with no landline. We shopped around to see the least expensive Wi-Fi phone option, and this looked like the best option for our family. It was easy to set up and has worked great so far.

Clear calls. Excellent call reporting and screening/monitoring options. Smooth transition. All the bells and whistles for cost of $200 a year. Very happy with the system. Easy installation.

This product was exactly what I was looking for. The discription was accurate and it was very easy to set up.

Great home phone. Saving a lot of money switching from Comcast phone to OOMA. Just pay the tax each month which is about $8. Sounds great, voicemail works nice.

Ooma Voice over IP was very easy to set up and get operational. The voice quality is great too.