Customer Ratings & Reviews

Excellent setup easy clear reception one issue even after selecting a random number I still show on caller id as previous owner. Lots of unwanted calls.

Good value, set up was easy. Ooma Telo was easy to set up and customer service was very helpful.

Easy setup, works great! Plug it in, go to the website and sign in, done...

Relatively easy to set-up. Good customer support from Ooma

Ooma is very good and you pay only $5 taxes. The only problem is the phones don’t have a quality call. I added an extra Panasonic phone I had and you can see the differential. With the ooma phone you listen the voice with a little distortion and sometimes I can’t understand very well the another people and that didn’t happen with my extra Panasonic phone

Let me say I have decent internet that when tested for voip online service exceeds requirements vastly however so far talk quality has been much less than acceptable. I can live with the cell phone sound of voices but the drop outs during speaking is not acceptable. Good luck trying to read off a prescription number to order a refill. It may be due to the wifi type internet service I have but I thought it would work considering it claims to. I am past the lousy 14 day Bestbuy return period so I may be stuck with this system but I do not have to like it. If you have hardwired internet service to your home this might work for you and then you too can sound like a telephone sales agent.

Bought this one to replace an older Ooma Telo with the last gen headset. The older headset was terrible and never worked right due to battery problems. The surface coating of the older Telo unit and headsets also became tacky and sticky. This new unit works as expected as is no different in function as my old Ooma. I like the new headset design. Hopefully the surface coating on the units won't get sticky and tacky like my previous Ooma.

If you have reliable and decent bandwidth internet (and a decent Wi-Fi network to along with it) this is the way to go, Service will be as reliable as your internet. Set up is easy. My only issue was plugging it into an unreliable port, which their great support helped me out with. Sound quality is good, not great, functions are very good and connections and signal strength are great, in a big house, as long as you have that good internet and Wi-Fi. Monthly cost is minimal even if you upgrade to higher services, which I recommend. Right now I have only two handsets, thinking about getting a third. But two have been adequate for me so far. It's easy to pick a handset up and take it with you wherever you go. Battery strength and stamina has been fine so far. Strongly recommend this phone.

Great Service to replace my landline. Very easy to use. Very clear instructions.

Have to occasionally unplug the power when call quality goes down, but it works.

Got this for my dad. Set up super easy. Has many features and you pick your phone number and the service is only $6 per month.

Our town recently was upgraded to Fiber: needed an easy, cost effective upgrade that preserved our (copper POTS) landline #. About as "plug and play" as you can get: phone # port to OOMA took 4 days: plugged in 3 power adapters, 1 LAN cable to the Router ... and done. Having a secondary phone # (you select on initial system setup) so the system was active, while the landline # porting took place - was very convenient also. If you select the Premier Plan up-front, the usual $40 porting cost is waived. You get Voicemail email notifications, call screening w/ "NomoRobo", etc. Call quality has been -excellent-. Zero issues. In 4 months the system cost will be "paid for" w/ the monthly savings, vs. previous carrier. Highly recommended!

Setup was fairly easy after downloading the “setup” app. The service works well so far. The phone has a lot of features, but the speaker phone is a bit muffled. Like it or not you receive a “free 60 day trial” of the premium service. It remains to be seen how difficult it is to cancel that. Regular bill is ~$6. If this remains the case I will be pleased that I spent the money and changed to this service from Basic Talk.

Bought this for my parents to replace their land line after moving into a Sr Living apartment. Works great behind their personal firewall attached to the apartments public WIFI.

I would give the base usit a 5 star review but the handsets in this set bring it down. The handsets dont hold much of a charge and die fairly quickly. I would have just bought the base station and avoided the spare handsets. It was easy to set up and have my landline ported over. Love the ability to have it also call my cell when a call comes in. I would just buy a multi handset wireless phone system and avoid these.

We bought this as a replacement for a landline. The telephone service is inexpensive and has far more features than POTS. These include ability to make and receive calls from a smartphone, robust spam blocking, and first rate customer service. You can make a call on an instant "second line" without paying for another line. While the Telo base station connects to wi-fi, the phones connect to the Telo using Bluetooth. We have three floors in our house. I place the Telo on the middle floor and the range is good enough. I have called Ooma for setup and the support is wonderful.

Why did I take so long to install. Was told about it for years finally purchase and installed. Clear voice, easy operational, easy install. Financial savings! You can't beat it!

This phone works great for my mom who doesn't have a cell phone. It is easy to use and is as clear as a traditional land line.

Works great! Easy setup. Phones work well they are cordless so completely wireless setup. Sound quality is very good. I had vonage before and this service is half the price. Fast pickup from Best Buy.

I had the Ooma - Telo phone for over7 years. One of the purchase I have made. My phone bill is around $4 dollar per month. Ooma - Telo Air 2 is great. Works great and great deal with 2 cordless handset. The old unis sill works so I gave it to my siste to replace her optimum phone line,