Customer Ratings & Reviews

Bought this one to replace an older Ooma Telo with the last gen headset. The older headset was terrible and never worked right due to battery problems. The surface coating of the older Telo unit and headsets also became tacky and sticky. This new unit works as expected as is no different in function as my old Ooma. I like the new headset design. Hopefully the surface coating on the units won't get sticky and tacky like my previous Ooma.

I would give the base usit a 5 star review but the handsets in this set bring it down. The handsets dont hold much of a charge and die fairly quickly. I would have just bought the base station and avoided the spare handsets. It was easy to set up and have my landline ported over. Love the ability to have it also call my cell when a call comes in. I would just buy a multi handset wireless phone system and avoid these.

If you have reliable and decent bandwidth internet (and a decent Wi-Fi network to along with it) this is the way to go, Service will be as reliable as your internet. Set up is easy. My only issue was plugging it into an unreliable port, which their great support helped me out with. Sound quality is good, not great, functions are very good and connections and signal strength are great, in a big house, as long as you have that good internet and Wi-Fi. Monthly cost is minimal even if you upgrade to higher services, which I recommend. Right now I have only two handsets, thinking about getting a third. But two have been adequate for me so far. It's easy to pick a handset up and take it with you wherever you go. Battery strength and stamina has been fine so far. Strongly recommend this phone.

Great so far. I have had this about a month now. and it was easy to set up and is working as advertised. i have not received my first bill yet.

Setup was fairly easy after downloading the “setup” app. The service works well so far. The phone has a lot of features, but the speaker phone is a bit muffled. Like it or not you receive a “free 60 day trial” of the premium service. It remains to be seen how difficult it is to cancel that. Regular bill is ~$6. If this remains the case I will be pleased that I spent the money and changed to this service from Basic Talk.

Our town recently was upgraded to Fiber: needed an easy, cost effective upgrade that preserved our (copper POTS) landline #. About as "plug and play" as you can get: phone # port to OOMA took 4 days: plugged in 3 power adapters, 1 LAN cable to the Router ... and done. Having a secondary phone # (you select on initial system setup) so the system was active, while the landline # porting took place - was very convenient also. If you select the Premier Plan up-front, the usual $40 porting cost is waived. You get Voicemail email notifications, call screening w/ "NomoRobo", etc. Call quality has been -excellent-. Zero issues. In 4 months the system cost will be "paid for" w/ the monthly savings, vs. previous carrier. Highly recommended!

This phone works great for my mom who doesn't have a cell phone. It is easy to use and is as clear as a traditional land line.

We bought this as a replacement for a landline. The telephone service is inexpensive and has far more features than POTS. These include ability to make and receive calls from a smartphone, robust spam blocking, and first rate customer service. You can make a call on an instant "second line" without paying for another line. While the Telo base station connects to wi-fi, the phones connect to the Telo using Bluetooth. We have three floors in our house. I place the Telo on the middle floor and the range is good enough. I have called Ooma for setup and the support is wonderful.

I had the Ooma - Telo phone for over7 years. One of the purchase I have made. My phone bill is around $4 dollar per month. Ooma - Telo Air 2 is great. Works great and great deal with 2 cordless handset. The old unis sill works so I gave it to my siste to replace her optimum phone line,

Why did I take so long to install. Was told about it for years finally purchase and installed. Clear voice, easy operational, easy install. Financial savings! You can't beat it!

Works great! Easy setup. Phones work well they are cordless so completely wireless setup. Sound quality is very good. I had vonage before and this service is half the price. Fast pickup from Best Buy.

Love them works great very good price. C ame very fast easy to hook up and set up

Excellent system easy set good value and the best buy worked great fast ship thks

Bought this to replace ISV phone service. Easy to set up. Porting the old number was fast- about a week. Call quality is good. Not as good as a wired landline

I didn't realize that I wouldn't be able to receive text messages without purchasing Ooma Office.

Good phone as a 2nd phone. My only problem has cut out on me a couple of times. I do have wireless maybe with connection to router wouldn't do this. Handset is nice and easy to block calla. I only pay for taxes and fees. Well worth that to lose my home number.

Works perfect and saves money! Easy to set up, took less than 15 min.

Tecxhnology works well, simple set up. Less expensive than my previous landline.

Purchased for my mother-in-law to save $$. Phone bill savings of approx $550/year. Easy to setup and port the number.

We have a bad internet service and this still shines the value is not bad either 2 handsets and the main unit. We pay for the premium service and we pay about 16 dollars so a month but you get 2 lines and a ton of spam rejection too. It's worth it if we didn't pay for the premium would only cost around 5 dollars a month that's with 911. You can get the Google voice for free but you still have to pay like 9.99 a month for 911 so ooma is a good value.