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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Your price for this item is $69.99
The comparable value price is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 2388 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,388 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgraded version - worth making the move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Www have had the original Ooma Telo for many years (probably 8). It's worked well, and customer service has been consistently excellent. When the old unit failed we decided to get the new version. We are Premier subscribers, and the simplify of making 3 way calls is worth the upgrade alone. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Lot cheaper than our land line work good so far

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 4 out of 5 stars

    Clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear voice sound and easy setup. Works with my slow DSL (1.5 mb) service.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions for installation and setup was easy enough for a novice to accomplish it. It took only a few days to port my old landline number over to the new service. There has been no noticeable degradation in audio quality. Very happy with the purchase (and the future savings over landline charges).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work as intended.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using 6 of these at different locations. Used at least 2 times daily unattended. Work well. Access to account easy, but wish they would let an account have more than one telephone. I have six accounts. Otherwise, work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Clear sounding to others and receiving

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear voice and reception while using it. No complaints in that regard. Could make a call out and using my phone as if it was either a phone company or cable company. Would not know it was OOMA vs. these others.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    Quick Set - up and EZ on the Pockets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to buy Magic Jack and walked out with Ooma. The sound quality is absolutely the best. The only knock that I have is that there is a delay that occurs when picking up an incoming call. But for the money saved....I can deal with this small problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great VoIP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an Ooma customer for years and they're a fantastic service. Great pricing and reliable products!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Pleasantly surprised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. We were pleasantly surprised at how easy it was to setup and the customer service has been great. We were able to keep the same home phone number that we have had for 20 years and the process went very smoothly - it only took a few days to transition our home phone number from CenturyLink to Ooma.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cheap, reliable phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Easy to set-up. Go to their website to find out how much your monthly fee will be. It varies depending on where you live. Very cheap. I recommend Ooma.

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    Excellent VoIP Router, Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is a great way to get inexpensive dial tone. I've had one for several years with no issues. This one is for another property.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Low price, works for what we need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't really want a home phone line, but our cell reception is terrible where we live. So we got Ooma and it works great. Less than $5 a month and provides the security that we can always make a call when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product easy to set up and to operate, very self explanitory works with any home phone, also a 4 dollar phone bill isn't bad either, it also have a premium service for 9.99. this product is so cool, need High Speed to use but over all a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cord Cutters Paradise!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The major telecommunications companies charge $35-$50 per month for the same service. Simply plug this in, and follow the wizards - easy to setup and use. It only took 3 days to port my phone number - my wife didn't even realize we had changed phone service.

    I would recommend this to a friend
  • Pros mentioned:
    Cost, Ease of use

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my landline, saving $500/year. Setup was easy, customer support was good, porting my landline number was easy, and there is a wide variety of extra features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Can't change billing cycle but Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. However, I noticed when I wanted to change my billing date, I was not able to do so on the date I wanted to choose. Overall great VIOP phone service. Thats the only reason for 4 stars for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. This is reliable and much cheaper than cable company options. The Best Buy offer was cheaper than the same thing from Ooma. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ooma works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly as promised. So far satisfied with the service. Was able to port the number easily and it went faster than planned.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Ooma Telo Home Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Ooma Telo phone set for about 8-10 years and it has been wonderful. I wanted to upgrade to a newer phone. I bought the new one at Best Buy and installed it with minimal trouble. Ooma has saved me substantial money on long distance and international calls. I would definitely recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Best voip service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great voip service at a low price. Voice quality is clear and crisp. The only thing that I didn't like was how long it would take to transfer my old phone number, which would have been 3 weeks. Getting a new number is free, however. I give it five stars, because it's a great way to have inexpensive phone service!

    I would recommend this to a friend
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