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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2396 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,396 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ooma Home Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement of older model and setup and swap was easy and straightforward. Works great and the button layout is an improvement over the older model. If all you need is a simple VoIP phone, you can't beat this.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Very happy with OOMA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Ooma for both call quality and features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cheap, reliable phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Easy to set-up. Go to their website to find out how much your monthly fee will be. It varies depending on where you live. Very cheap. I recommend Ooma.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Can't change billing cycle but Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. However, I noticed when I wanted to change my billing date, I was not able to do so on the date I wanted to choose. Overall great VIOP phone service. Thats the only reason for 4 stars for me.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Internet phone HD+

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ooma works perfectly and is even great for faxing. Calls are in HD and clear as a bell. Right on Ooma

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works will with Comcast system BUT, make sure Comcast has a low JITTER rate (they occasionally don't and the JITTER must be adjusted by Comcast-nothing the average use can do). The JITTER must be below 10 for it to work well. I would go to various websites to check the JITTER rate for your cable system (pingtest.net a good site) before investing in Ooma. If you have a low JITTER rate it will be great. High JITTER rate (above 10) will cause problems. Know the JITTER rate before you buy!

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    Excellent VoIP Router, Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is a great way to get inexpensive dial tone. I've had one for several years with no issues. This one is for another property.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WOW! Wished I Had Gone With This Product Sooner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe how easy and simple the change over was... I kept my old number for a $39.89 fee. I received my new bill for UNLIMITED calling (Long Distance) and it was $4.53 TOTAL! I will save over $870.72 from my previous AT&T Phone Bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with Ooma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After considering several options for VOIP phone service, we decided on Ooma. It is considerably less expensive than our old landline service with many more features. Now that my home security system is no longer tied to a landline phone, I am able to discontinue that service and go with VOIP. So far we are satisfied with Ooma, especially since I can black list calls from telemarketers and other robocallers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. This is reliable and much cheaper than cable company options. The Best Buy offer was cheaper than the same thing from Ooma. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked just as advertised and was very easy to setup and even moved my old number over. My phone bill went from $72.00 a month to $5.00 a month and I can take the OOMA with me when I travel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great VoIP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an Ooma customer for years and they're a fantastic service. Great pricing and reliable products!

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnected my landline ....and the monthly bill, now I receive my voice mails as emails kept my phone number, the voice quality so far is good, it works . The only issue is that if your wifi or electricity goes down, you don't have a phone, but if your cellphone works then it shouldn't be a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meeting the need...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May be worth five stars but we have had some glitches getting it set up. It seemed to take a couple of weeks to "settle in." Sometimes there are sound distortions. However, we are happy to have the service and to pay rather little for it. We are hoping that it will meet our need over the long term.

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    Great option if you have no cell service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a house warming gift to my sister who lives in a dead zone for cell service. Very inexpensive monthly phone bill. If you don't add any extras phone bill in our area is $4.23. Nice thing is you can take your phone number and the box with you when you move. Great voice clarity. I own one as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ooma works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly as promised. So far satisfied with the service. Was able to port the number easily and it went faster than planned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ooma Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it very much. Good price and quality. I"d recomment this to everybody.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    Nice Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a MagicJack user for years but for some reason MagicJack would not accept automated menu item inputs. The OOMa unit seems to work well. Voice quality is OK and menu item input works. The monthly charge for taxes (~$6.00) is a lot more than what I paid for MagicJack but considerably less than a landline.All in all, not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Great Phone Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this on the advice of my brother. Saved $100 a month on phone bill. Service is great. Got one for a friend who did not want to get rid of their home phone. I was able to port my number without a problem, but I had to pay a fee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a home phone and tired of the monthly payment, this is the easiest and viable method. there are other options out there. and for simplicity i picked this one. its literally as easy as registering it online and plugging it in. only thing i havent done is give it priority on my router. AT&T is fired.

    I would recommend this to a friend
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