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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2388 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,388 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ooma calling from the boonies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ooma works fine here in the Colorado mountains where cell signal is non-existent. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mostly good. if connected correctly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you wire it up with your modem going directly to the ooma, it will have a better connection. i found when i wire ooma to the router it has more noise. but if you wire your internet through the ooma, you are stuck at 100 megs for your internet. since i have less than that, it doesnt matter to me. but it may to you. im still in a trial of premier but i dont find any of the features useful to me. i do like paying 7 bucks a month for a line that cost me a lot more before with the cable company but i have to admit, if you insist on perfect quality all the time you wont be happy here. i dont do much talking on the ooma though so i feel im getting what i pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ooma phone system works great and helps us save money by just subscribing to high speed internet and having a phone for my mother in law

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but good things to say about Ooma. It works as advertised and there's no complaining about the monthly bill,

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Great phone service for less.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace my original unit which stopped working after about 9 years. Works great and wouldn't want anything different.

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for about $5 and some change a moth. the only down side is that when you port your phone number they charge you $39.99 one time fee, otherwise it has worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    Buy the OOma.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an ooma telo I bought years ago. I love this service very low price for good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    Ooma is the BEST!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Ooma system for more than seven years, and just recently needed to replace the unit. I LOVE $14 phone bills every month, excellent sound quality and great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Ooma

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why a waited so long to purchase this. Setup was super easy and porting over my phone number took less than one week.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Easy and good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and good sound quality. Once set up free phone service (except for taxes).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had enough of the Comcast triple play and the yearly price increase, decided to cut the cord and to pick up the OOMA as my land line option. Why waste money on Comcast digital voice when you can get the OOMA and for $10 a month have more options than what Comcast offers. With everyone having a cell phone land lines are basically now just back ups. Works as advertised and would recommend without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product - easily replaced home phone and many advanced features.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice quality is excellent and the setup was easy. The fax feature sounds flaky but i haven't tried it yet. That would be a deal killer for me if I can't receive faxes reliably without being by the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get rid of the landline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ooma is probably the cheapest and simplest way in the long run to cut your landline bill. We wanted to keep our home phone but also wanted to find ways to cut expenses without compromise. Several years ago we bought an Ooma and it gave us crystal clear service and actually added a lot of features that our basic Telco service would have charged for. Our monthly bill went from around $45 to about $3-4. You only pay for the phone service taxes after the initial Ooma purchase! The audio is HD so it's clear. After several years of use the speaker went out and we did have to replace the unit. But, even paying for a new box we are still way ahead financially.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Satisfied Ooma customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for over-priced Centurylink service. Very clear and reliable service. Highly recommend Ooma.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love ooma

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product I just wasnt able to use it because of personal reasons

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great PHONE SERVICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like it should if not better . Should have done this earlier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EASE OF SETUP AND CLEAR AUDIO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing the ratings online, I decided to give it a try. Very easy to set up. Clear voice reception. My phone bills have been reduced to only taxes.I now pay less than $5.00/month.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good VOIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, connection established in less than 2 minutes. Ooma was great at keeping me posted on porting status. Expect to save some money over previous voip provider.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    Really impressed - met all my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe how inexpensive my monthly bills are. Quality is really good (not great but far better than I expected). Definitely glad I purchased OOMA.

    I would recommend this to a friend
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