Customer Ratings & Reviews

We have had our landline phone for 60 years, and when the telephone company stopped service we transferred the number to a cellphone line, but it was not the same. With Ooma, all telephone calls come in and ring all the telephones in the house. It is like the telephone company service, but better because calls are also forwarded to a cellphone and there are many other free or low-cost services available. Ooma was so easy to set up, If you have Internet service in your home, I would highly recommend it as a replacement for landline service.

Very happy with ooma use it for my land line quality is great, BestBuy had a great price for box.

The unit price was reasonable. The setup was fairly simple. On line communications with the company was excellent. They answered all of my concerns. They followed up with several emails documenting what was going on. The port transfer was easy to understand and two days later they notified me that my original phone number would transfer. They would test it and email me that it was working correctly work. Make sure you have a spare phone to hook up to the OOOMA which has your new temporary phone number. Do not disconnect your current phone as you will need it to answer calls from your old till the transfer is completed.

It works pretty good. I bought this as a replacement Ooma for my mom. Overall, it's decent. Make calls, receive calls. One big issue my mom says is that it will drop calls sometimes. I think for the amount you pay on the monthly bill it's for the most part worth it. I also have the Ooma wireless version. It's a backup phone and it drops calls at times..but again for the price I pay for the monthly bill it's OK.

Porting the phone number takes several days which is why the 4 stars, otherwise I wished I did this sooner. Ideal device & phone service.

I'm very impressed with the voice quality and features on this little VoIP device. Easy to connect and turn up with new phone number or (for a charge) a port of your current number. I almost never use the home phone but my wife does, so it's a desirable item to have. BTW, Verizon was more than happy to drop support for their FIOS phone service and gave me an upgraded ONT, 1Gb internet and a bunch of other stuff for no cost. Even the phone company no longer wants to support POTS (plain old telephone service.)

Spectrum voice (home phone service) is a thing of the past with this great little gem. Easy to install, configure and operate! Great plus is the LOW cost of ownership. I am paying 1/4-1/3 of the monthly cost it was with you know who, with additional features.

works great, Love being able to keep our landline number by porting it over.

I have been wanting to make the switch from traditional phone line and was hesitant at first. Simple set up and low monthly costs along with crystal clear calls made this worth it. Highly recommend to all

I purchased this to eliminate our Frontier landline costing >$100 a month. The installation was quick and easy. Our original phone number was ported over and I was able to go onto the website and designate our original number as our dial out number. People outside my household can't tell there was even a change. I also attached our Panasonic phone base and extension phones with an answering machine and they work well. I also put an HP Printer with Fax capabilities in line. Very satisfied with my purchase and the product.

Ooma is easy to set up, is very reasonable priced, provides excellent clarity, and is reliable. I would highly recommend this to anyone that is looking for a cellphone alternative.

If you already have broadband internet you simple plug the Ooma device into your router and follow their setup process and that's it. You now have a "land-line" phone at your house that allows you to plug in normal phones. I plugged in my Panasonic base unit that has a wireless handset and 3 additional wireless handsets extensions placed throughout my home. This unit requires a WIRED connection to your router. Ooma sells a wireless and BT adapter you can plug into base unit if you can't wire it in directly or want base unit in different room. Things to take into account. ITS NOT A COMPLETELY FREE PHONE. You will have to setup an account with Ooma and pay a monthly base fee that includes: 1) Regulatory Compliance Fee; 2) 911 Service fee; 3) Local Interconnect Recovery Fee; 4) State and local taxes, fees and surcharges. ETC. It's a phone. There's always a bunch of fees. :( All of the above fees vary depending on your zip-code/location. My fees for all the above is $5.11/month. Yours my be a bit more or less but around $4-6/month. You can go to their site and look up your monthly fee. Ooma has a bunch of extra phone "features" you can add that costs $20/month but they are extras you don't have to pay for.

Easy to install, easy activation, good sound quality, works with all of our existing phones, has all of the features that our old phone system had, Couldn't ask for more.

This was truly a snap to set up. You do have to sign up with a temporary telephone number which will not affect calling in any way, only caller ID for your outgoing calls. Ooma ported my phone number for me, at an extra charge in a few days. I did have to call to finally get the temporary number removed. I now pay only $4 and change a month for phone service. I am only giving this 4 stars because when I was touting Ooma to a friend, I learned that a similar product advertised on tv cost about $20 for the gadget and $20 a year. Set up was easy....... For him. I chose Ooma after looking for best VOIP on line and this was it.

Worked as advertised right out of the box. Due to some porting issues with my old carrier, I found out they have great Customer Service people, too! I I have used their Ooma HD app for iPhone, it allows use of home phone while on vacation/travel, so folks don't know we're away, and it notifies us of messages & call history, which we can retrieve right on our phones, tablets, or laptops. Clear connections, too!

Easy set up and number porting for a fee. Savings will far outweigh the initial expenditure. Service is just as good if not better than previous service and economical.

I cancelled my triple play service because as soon as it was activated I started receiving numerous telemarketer calls daily without ever giving the number out. Started with Ooma and setup was easy. I got to pick my own new number local to me, by choice, and was setup and making calls inside of 30 minutes. Sounds great on both ends and no one would ever know I was using VoIP.

I was skeptical at first but ever rising phone bills from AT&T forced me into it. I picked up the unit at Best Buy and in fifteen minutes was up and running on Ooma! Porting my phone number was fast even though the instructions said to expect it to take a couple of weeks (it was done in four days!). I elected to stay with the Premium edition as it has some features I like. Even with the extra cost it was still nowhere close to what I was paying. The clarity is good, no dropped calls. Four weeks in an I have no complaints!

You cannot go wrong with Ooma if you want a VoIP phone system. The device is a nice price. The service has a great price. The features of the premium service are great. Call quality is great. I rarely have issues. Better than Vonage and cheaper.

Had a Verizon cellular base station for our home phone and service just kept getting worse. We were missing calls and at the end we often had no service at all. Went into their store twice and was told that there was no problem. Yeah, Right. Dumped Verizon and got the Telo. Took a bit of playing around to get it to work with my router, but now it is working well. I was a tech for 35 years, so getting it set up was not a big deal. Someone without experience might have a harder time getting the Telo working. That is why only 4 stars for ease of use. As far as actually using the unit and getting the features set up on the Ooma website, I would say that is 5 stars. I signed up for the Ooma premium service package. The call blocking features are handy, a lot less spam calls than we had before. So far, I am very pleased with the unit.