Customer Ratings & Reviews

This Ooma replaced an ancient Ooma unit that finally stopped working. The new unit replaced the old one seamlessly and works perfectly.

Looks nice, good quality, easy to set up and use, voice quality is clear with no dropped calls so far. I have no complaints so far. The monthly fees & taxes are less than $8 per month. Should have switched years ago rather than keeping home phone as part of a cable TV bundle.

Mostly got this for blacklisting nuisance calls and I have not been disappointged, subscribed to the premier service which already blocks known numbers, and I can include many more. Monthly phone service runs under 4.00 per month.

If you are looking for a phone system with minimal costs, this is huge savings over standard phone carriers. The device does exactly what you want, and Ooma costs so much less than AT&T, Verizon, Xfinity, etc. Easy to set up, was up and running in 10 minutes.

Works flawless and easy to setup. Dropped old copper landlines and transferred home number to Ooma. Love the features and options they offer. I highly recommend their unit and service.

Easy to set up. Just plug directly into modem and it sets itself up. It took a week to get my old phone number ported to Ooma/Tell. They advertise 3 to 4 weeks. Everything is fine so far. You can blacklist any nuisance calls. I get notifications [text and email] for voicemail. Overall a great experience. We switched from Comcast. Phone bill is now $6/month.

Crystal clear calls; easy to set up; fantastic on-line service, as well as helpful customer service personnel. Ooma offers so much for so little. This is our second Ooma (already had one for a vacation place). More features and flexibility than all the expensive extras available through cable or phone companies for next to nothing after purchasing the unit.

Just making this change will save me $80 per month! I just hooked everything up on Jan 2nd, but so far no issues with sound quality, dialing local or long distance. Four stars because the quick set up info was not so quick and easy. It took a bit longer than expected for the Ooma box to configure itself...but eventually it did. My account and phone was setup two weeks before, so that wasn't the problem. Phone customer service for setup does not appear to be available, but should be. They do have a chat line that is helpful, but I prefer speaking to someone when there are setup issues. Overall, glad to have made this purchase. And glad to no longer be paying ridiculous money to ATT for a landline. I will later add the adapter to have the faxing capabilities... I have been telling anyone with ears about Ooma!!!

So far so good. I installed this a few weeks ago with no issues. Then filed the online request to move the phone number from Comcast to Ooma. It happened right on schedule with no problems. Ooma's communication throughout the process was excellent.

I wanted to reduce the amount of money I was paying my cable provider for home telephone service. With Ooma my home phone costs have been reduced by 80%. It was easy to install and the voice quality is nice and clear. I was able to keep my old phone number as well for a modest fee.

I love our Ooma.....it is extremely reliable, clear crisp sound, easy to set up and soo simple to use. It allows me to set up caller id reject, block numbers, voice mail, using the Ooma app I can remotely check messages anytime, anywhere (as a Premiere member), port over my existing number and after purchasing the device know that my privacy is secure. I highly recommend the Ooma and the Ooma services.

I was not sure about VoIP service or the sound quality and after searching YouTube it seemed Ooma was the best choice. Easy to set up and I am very happy with the sound quality. My cell phone voice quality stinks and I needed something better without paying a lot. My monthly cost is only the tax and fees is below $4.00! I can live with that, I would recomend Ooma for someone who wants cheap phone service with clear voice quality.

You set this up with a router and you get your free number or you can keep your old one for a hefty fee and some wait time. either way u get long distance all for the price of $5 a month! cant beat that. calls are crystal clear and havent had a problem yet. only thing i would love to see improved is that speaker on the unit, some of the voicelmail i get is hard to understand cause the speaker is really bad.

Easy to hook up, seems to work fine lot more reasonable monthly price compared to cable companies

Use this in my home as a 2nd line for my office. Spend several hrs a week on conf calls. One colleague has noted that I have never sounded clearer on the conf calls. Setup was easy and fast. Could not be happier with device. Works seamlessly with Xfinity ISP service. Home has tel line 1 service via Xfinity triple play, tel line 2 service via ooma, all connected to a uniden 2-line phone system. Have not tried to fax (receive or send).

Overall, received item quickly in the mail and was able to get it installed and running easily. The only complaint is not getting the advertised discount for purchasing a whole year of premium service ($20). Especially glad we could buy it from Best Buy at a lower price than online!

I took a big step canceling our phone service, but it's been the best thing I've ever done. The Ooma is a great product. Clear talking, hear good, and no feedback when talking. Easy to setup, porting our phone number took a couple of weeks, not really a problem. The initial cost outlay was a little steep, but in a year we will be saving money.

I bought this to try to save some money on a landline, and it performs it's basic functions very well on the free Ooma tier. People I've talked to can't tell the difference between the copper POTS line and this VOIP, and in my area, the mandatory telecom taxes only run about 7.50 a month. The 10 a month Premier version has some very nice features that I've enjoyed, namely the spam blacklist. The rest are cool tricks that different people will like, such as integration with Philips Hue lights to blink or change lightbulb colors when you get a call. I don't have Hue, but if I got those bulbs, I would love to integrate. The web portal for your Telo is convenient in that you can download copies of voicemail for archival. Otherwise, you can use the Ooma app to make or receive calls from your Ooma number and remotely check voicemail. The Telo by itself is wired only, so by default it needs to be near an Ethernet port, though if you prepay for a year of Premier, you can elect to receive a free WiFi adapter (50 dollars, otherwise) and place it anywhere in your home. You can also get one of those phone base station/hand set kits and attach the base station to the Telo wherever it will be and place the handsets in more convenient places. Word of warning, though: The calls are routed over your internet connection, so if you have an unreliable satellite internet connection or are prone to losing internet signal in your area, the Telo will go out with it.

We were tired of paying so much money to our phone carrier, but we were reluctant to get rid of our phone line. Ooma pays for itself after a few months. It lets us keep our phone number and also allows us to block telemarketers. This is a great product for those who want to keep their landline but pay less. In the beginning, it was a little confusing, but we're happy we bought it.

Easy to set up. I signed up for the premium package for the first year to get my long-term number ported to the system. All the bells and whistles are overwhelming. I'm trying things and will decide whether to reduce to the basic program after the first 14 months. So far everything is great!